Outstanding service! It’s a family-owned business and you can truly feel the care they put into their work. They answered right away, provided a clear price and wait time, and Bruce arrived within 20 minutes. He was friendly, professional, and even tried jump-starting my car before towing to make sure it really needed to go to the mechanic. Honest, reliable, and great customer service from start to finish. Highly recommend BTS Towing!
Bruce Jr. less than 1 hour from north jersey Saturday morning to Manalapn NJ fan belt blown 1996 Defender 110 , hooked up and towed , true Pro's , great price
I called and spoke to Renee after the towing company sent by insurance company didn’t show. Renee was so kind and professional. She provided regular updates on the status of the driver and the timing for his arrival.
Bruce was the tow truck operator. He was absolutely lovely. He made sure that I was notified of his status and delivered my car safely to the requested destination for repairs.
They really helped me out today when my car wouldn't start. Great communication, on time and friendly . Great rates too :) I'll definitely call them again when I'm in need
I had an excellent experience with this towing company. The driver arrived quickly, was professional, and handled my vehicle with care from start to finish. The communication was clear, pricing was fair, and the service was efficient. It’s hard to find a reliable tow service these days, but they definitely earned my trust and recommendation. Highly recommend them to anyone in need of fast and friendly roadside assistance
I had the pleasure of working with Bruce and Bruce Jr. from BTS (Father and Son) to transport a couple of my vintage cars to another location. The cars didn’t have keys, so loading them onto the flatbed wasn’t an easy task — but they handled everything with incredible care and professionalism.
They showed up right on time, took their time to make sure each vehicle was safely and securely loaded, and treated the cars as if they were their own. Their attention to detail and calm, patient approach really stood out.
It’s rare to find people this reliable, skilled, and courteous. I highly recommend BTS Father and Son for anyone who needs towing or transport services, especially if you value professionalism, punctuality, and respect for your vehicles.
Thank you, Bruce and Bruce Jr., for a job exceptionally well done!
BTS saved me!!! Fast on the pick up, had all the right equipment to securely lift my lowered car! Dealt with so many tow truck drivers before BTS will replace all of them!!!!!
Wow!! From the moment they picked up the phone it was all professionalism. My employee locked the keys in the van while it was running in Paterson. Within 10 minutes or less they were there to unlock the van!! So frigging awesome! Thank you so much. Wow.
Prompt, reliable, professional. Father and son shop was able to help us before the day got busy for them. Good equipment and knows what they are doing - hauled my Hummer H2 securely and without issue. Recommend to come here first before shopping around.
I had a great experience with BTS towing tonight! Bruce had a great personality and was super nice and professional! For any future towing needs I will absolutely be coming back here.
I was involved in an accident and BTS Towing arrived super quick and took care of all my towing and transportation needs. I highly recommend Bruce Jr and his staff who are extremely knowledgeable efficient. Will recommend and A+ for the service!!
Super fast. Almost immediately dispatched to my area. Bruce was efficient and knowledgeable about cars. Suggested getting a jump and replacing battery. Found suitable parking for me as well. 10/10 would definitely recommend.
Shout out to bts towing best experience I’ve had and sadly I’ve had plenty. When I called I spoke with Renne and she was sweet and helpful. I scheduled a 9am pickup and they were on time which I appreciated it. When Bruce came he was professional and gentle with my car. The price was very reasonable and the service was amazing. Hopefully I won’t see them soon lol but I would definitely use them again !!
Bruce from BTS was truly a pleasure to work with. I had a spring coil issue that caused my car to be low to the ground and undrivable. I had it originally towed by a different company and had a terrible experience with them. When i had to get the car towed again, I called Bruce and I had a completely opposite experience with me. What was an originally tedious and time-consuming task first time around was so much more smoother and quick with Bruce. He knew exactly what he was doing and was very friendly the entire time!
I would highly recommend Bruce from BTS for any towing services!
Great service and pricing. Got in contact with Bruce which was very professional and within the hour my truck was picked up. Will be using BTS again for any towing needs in the future.
I don't leave reviews often, but definitely need to give this company 5 stars. Bruce was very professional and came to pick up the car within 15 minutes. Super polite and personable. He maneuvered my car (which wouldn't start) so smoothly out of my garage and onto the street. Also, the price was a way better deal than all the other places I called. Definitely will call them again if needed in the future!
Had BTS bring my truck to a shop. Came early, was super quick and professional with loading and care for the vehicle. Friendly and courteous, will choose them again if needed for future towing! Fair pricing aswell.
Excellent towing service, friendly and experienced driver, super clean truck. Fantastic office manager. (Thanks Rene!) They took great care with our Defender D90. Even texted over a pic once it arrived safely at it's destination. A + service. Thanks!
BTS was a fantastic service. The driver was friendly and professional. He knew exactly what to do with a lowered car to safely load it. They were extremely punctual and delivered my car with care. I would use them for any tow I needed!
Got help for coordinaing a last minute pickup and from the office with the help of Renee to the driver Bruce Jr and between them both they got the shipment seamlessly taken care of from pickup to delivery asap.The unit that needed to be shipped was a beast. No hiccups, no delays, easy and fast communication throughout the whole process. If there's any company that can pull off same day towing need/ deliveries it's these guys. The best teamwork I have experienced with prompt up to the minute communication, the best price and accommodated my last minute needs without a hitch!! Will def use them for future needs! Thanks BTS you are awesome!
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