January 26,2026 The people of West State st all woke up to all the cars being towed , there was no signs posted , stating do not parked because of snowstorm approaching. You can check the whole area.It is not one emergency posted. The disable the elderly the hard-working people of Trenton, New Jersey?All cars was taking. What about the people that sleeps in there car that dont have a home?Each individual was made to pay a $150 even more.If you have a truck. This is what this company does for decades. How is a senior citizen or disabled person going to afford to get there automobile out each day is more and more money in this crisis and bad economy? This is what they do to the people in the community. Some residents was only living in the community 1 week . If you dare call them out on their wrong they always stay.They have the police to back them.
Great service. Quick response and on time. Lima was professional and friendly. Hit the job done exactly as needed. Will definitely use Hawks again. Thank you
Was told 30 minutes. After 1 hour we called. Was told 20 minutes. Now 2 hours still not here .. No discount was offered. Let me ask for a discount .And we for a discount were told no even after waiting two hours.
Worst towing company ever. They are so rude over the phone and dont have good customer service. Horrible towing company and do not reccomend at ALL, if you are a business owner BEWARE this company is not the company for you! I dont reccomend at all
Lima was the MAN! Had issues starting the vehicle that necessitated a tow, but he was determined to get it going- got into the issue (faulty brake sensor) and got it so we were able to get it started and driven to the service center. Thanks for taking the time and being professional about it!
Lima was really helpful and nice with towing my car and made sure that my car and I got to the mechanic’s garage safely. He made sure that the process was quick and smooth. They communicated well with me as well with his ETA.
These are the most useless people I have ever had the chance to speak to. How are you a tow company that is unable to tow a car that is parked illegally in a driveway I thought that was your entire business. The man on the phone was the most disrespectful person I have ever spoke too. Even if you are unable to help me you should still have enough respect to speak to me without an attitude. I’m sorry to anyone that has to deal with that insufferable human. I’m so disgusted with my experience with them.
Great service from Lima. Stuck when the splash guard decided to come loose and he lifted the car to pull it off so I could get home and take it to a shop later. Glad to have this company nearby!
Locked my keys in the car, called AAA. Hawk’s was there within half an hour. They got the door open easily, and in another minute I was back on my way home.
I had to pick my car up from impound today. I was worried that my valuables were going to be stolen from the car, but I was pleased to see that they kept everything safe for me. The staff was very friendly and professional. Not to mention, they have great looking tow trucks! You can tell it’s a really nice family business run with love.
I'm not sure why there is a credit card fee ? service was good. I saw a lot of good reviews for Lima and he is very helpful .all that is good said about him is true .
Lima is one in a million. Impressive his way to handle the situation. Smiling all the way and positive. He made my situation look like a normal thing. His energy was very positive and giving recommendations on how to avoid future issues with our cars… thank Lima!! God bless you!!
Lima provided outstanding towing service! He showed up quickly, was super professional, and handled everything with care. You could tell he knew exactly what he was doing, and he made a stressful situation so much easier. He was also friendly and respectful the whole time. I really appreciate his help and would 100% recommend Lima if you ever need a tow!
Lima, the tow truck driver was fabulous. My man is deployed and I had to run his truck but it didn’t want to start. So I followed the driver to the dealership. He took such good care of my man’s truck getting it off the bed. Lima is a keeper thank you so much!! Highly recommend
Lima was so great with my car and saving me a trip to the dealership! He helped find the key to the tires on my car as well as the additional lug nuts. Thank you Lima! Great Service!
Russell McFarland was my tow driver. He was excellent and very friendly. The company was very responsive in my time of need. Even in the wee hours of the morning.
A. Lima, arrived to tow my car. The first thing he did was check the battery to see if he could get it started. At first he tried the battery connector under the hood twice, it didn’t start. Finally, he said let me check the battery in the trunk. He charged it for a few minutes, then it started up.yessss! Thank you Mr. Lima, for going the extra mile to get my car started. Thank you “Hawks Recovery and Towing Inc.”, for sending me a driver from your A-Team! A. Lima, is the best!
I had a great experience with Hawks Recovery and Towing. Lima, the tow truck driver, keep me upsated and arrived earlier than scheduled, which was a huge relief. He was professional, courteous, and took the time to point out a few concerns with my car that I hadn’t noticed. He made sure everything was secure and that my car arrived safely at the destination. I really appreciated the care and attention to detail. Highly recommend their service.
Lima from Hawk’s Towing arrived within twenty minutes of me calling AAA for a flat tire change. He was very friendly and professional. Thankful that he got me on my way very quickly.
The driver, Lima, was so friendly, even though it was dinner time & rush hour traffic. He was very professional, & was very careful with my car putting it onto the flatbed truck. He made an unpleasant situation ok!
Jefferson was amazing! Totally satisfied with his service. I was nervous about what would happen with my car after my plans fell through and he suggested an idea that saved my night. This guy is the best. If I ever have a tow again (god forbid), I want Jefferson!
If I could give this place zero stars I would. They towed my car then I had to wait until Monday to get it back which is respectable; I understand that. My car was there for two days, they stole items out of my car, my debit card, my two credit cards and my bestfriend debit card. They destroyed my car and want to say someone must’ve stolen it. No. No one stole it but the people who towed the car. I have transactions on my bank statement from every store they went to. They think they can do whatever because they work for the police but there are more ways to scam a cat. I do not respect anyone who works there. I’m surprised they didn’t steal my school laptop, but maybe because I would’ve been able to track them. This is absolutely non sense. & the lady at the front desk was beyond rude. Do not call them ever!
I had to call AAA for a tow. Yeison front Hawks towing was assigned to me. He was personable, friendly, and handled my vehicle with care. Made a stressful situation a little less stressful. Thank you for your service!
May 27, 2024
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