What a bad place , they work together with Newark police rude people, you can’t talk to them discussing. That’s why Newark is like it is now . people drive with no insurance the police don’t say anything and when we have an accident with this kind of persons this towing comes and get everything from you so bad .
My car was towed here after being stolen. The people there couldn't have been kinder. They really advocated for me to get my insurance to help more (they didn't) and were helpful when it came to figuring out what the heck I was doing, as no one else had been overly helpful through the process. Yes it was expensive, but it's a tow yard. They're always expensive and it's in a high car theft neighborhood. I wouldn't have expected any cheaper. Thank you guys for all your help through what has been an exhausting process.
If you ever seen the way they drive, you wouldn’t use their services! They cut people off, run red lights and basically almost cause accidents all the time. Good luck if your car is on their tow truck! Picture of one of the great drivers here.
So dented think they’re above the law. I called to retrieve my personal belongings. I was told by two employees. To bring $200 and my title to my car ILLEGAL‼‼‼ N.J.A.C. 13:45A-31.6 says otherwise!!! So yes I will be filing a formal complaint with MVC Business Licensing Enforcement and suggest others to do so as well. Your allowed to get anything that’s not bolted to the car that’s personally yours with out a dime or giving them your title.
My town had construction while I was on a 4 day vacation. They decided to place the sign out the day before no cars were allowed to park. This place stole personal items out of my car after they towed it. They also put noticeable damage to the exterior of my car.
The young man with three dreads in the blue(car) they call it a truck was wonderful, helpful actually taught me something about me car. The old dude with mustache behind the desk, was not so friendly. And you can at least be friendly when you robbing people! What the heck is a city fee? For real did I get charged for the gravel in the ditches too?
Worst towing in New Jersey don’t call them not even if you have a flat tire. The police department should not use these people they are rude put extra fee and then they tell you go to the state to complaint. They damage my car scratch it took off my side step don’t even know where is it the side step. And all they say is go and complain to the state. They over charge for pulling your car even if you give them the keys then deny everything all the front people are super rude and disrespectful. A towing of $350 will cost you $850 with them Don’t CALL THIS TOWING!!! They will take your money and tell you “ You don’t know Nothing about towing fees” “You are delusional” this is how all of them talk
TERRIBLE PLACE id give this place no stars one of the towing men tried to extort me. the man secretly took my car out of MY APARTMENT COMPLEX AND TELLS ME I HAVE TO PAY 500$ TO GET IT BACK. Tried to get a picture of the man he rolled the window up knowing he was wrong!
My female friend drives truck. Her truck shut down in 100° weather last week her company called these people to tow her. Upon arrival at her truck the following morning she realized personal items were MISSING . She posted a review but it’s not showing up for some reason so here it is again:
—— Items where missing from my truck after they towed it.
I reported this to my company but they said the value of the item wasn’t enough to go after them. That’s fine.
The truth is someone stole an insignificant item and they probably did it because they could get away with it. So if you have anything in your truck that you’d say to yourself “who would take this?” Someone would. And my truck was towed by someone at this company then dropped this morning at a dealer I went in to check my truck shortly after it was dropped and noticed my stuff was gone.
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Based on the reviews these people don’t care what they do , I have some choice words but will refrain from using them. I would strongly urge companies and people to reconsider when dialing their number for a tow
My experience was EXCELLENT........ Walked with all my paperwork in my hands, the Spanish guy at the front desk was very helpful and respectful, the outside worker who took me to my truck was so helpful and very pleasant and made me feel very comfortable. They made my very stressful situation very easy. Thanks Guys
Very professional courteous and they will get you in and out as long as you have all the paperwork for your release and money for your towing and storage
This is a very dirty place. Everything looked like it hadn't been washed thoroughly in decades. Vending machines don't work. Nowhere to really park if you are being escorted to pick up your car. If you drive your car into this place, be worried about possible damage. The lot all the cars sit in is an old patch of undeveloped hilly dirt. If my sister hadnt been in dire need of getting her car out, I would have turned right around at the entrance. But somehow my poor Prius made it in...
But even with the grime and exorbitant costs, the people there are actually nice. They can be stern too because they probably have to be. But they gave me and my sis a break and helped me out when anxiety hit about parking my little Prius in a junkyard lot.
I was particularly fond of the gentleman at the front with that melodic accent. He made my day and made us feel at ease despite the crap situation.
So yes, I am giving a tow truck company of all things a rating.
Just please get a cleaning service in once a month. Or something
Oh, if you don't like cats, beware - there are a lot of cats roaming around. One occupied the 1 of 3 seats in the waiting area.
This by far is the WORST towing company ever do not ever get a tow from here or leave your vehicle longer than overnight they will steal your personal belongings out of your vehicle then act like they never knew anything about it. See you in court
My mom’s car was towed to Dentys. The staff was nice efficient and helpful to us. They went above and beyond for us. Most people that have to go there , have fallen into a hard place. But know they are good people and helpful is a plus.
black older guy driving the truck was zig zagging in and out of traffic and gave me a woman the finger while speeding away get better workers that represent your company !
SCAM THEY CHARGE YOU JUST TO GET YOUR STUFF OUT THR CAR !! ( PS IF THEY TOW YOUR CAR AND IT IS NOT INSURED OR REGISTERED KISS IT GOODBYE PLUS THEY WILL CHARGE YOU TO GET YOUR STUFF OUT THE CAR NASTY NASTY PEOPLE SCAMMERS !!
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