Richard's Service Station in
Maplewood Township (NJ)

I am very satisfied with my new vehicle, Mohamed, Ben and Vanessa was a delight in my search 4 a vehicle. Mohamed & Ben made sure that everything that was wrong with my vehicle they fixed it. I am pleased 2 buy from them again n the future ?.

Had a really good experience at Richard’s. Everyone was very helpful!

Very poor experience at Richard’s Service Station. The customer service was terrible — the staff were rude and dismissive, and I felt completely disrespected while trying to get help. They showed no professionalism or concern for customers. I would not recommend this place to anyone. There are plenty of other service stations that treat people with basic courtesy — I suggest going elsewhere.

I’ve been going to this shop for years and always felt confident bringing my car here—especially when Omar was around. Unfortunately, my recent experience has completely changed that. I brought my car in because I was told it needed new brakes, rotors, drums, and a caliper. The total came out to $1,600. Communication during this time was poor, but I trusted the work would be done right. Just two days later, my car still wasn’t driving correctly, so I had to bring it back. I was then told it was a pump issue, which cost even more and left me without a car for two more days. After all that, my total was over $2,000. Now, not even a month later, my car is making a new noise that sounds like running water when I drive. I’m beyond frustrated and honestly skeptical about bringing it back because I don’t know if I’m fixing new problems or ones that were caused during the previous repairs. I really wanted to keep trusting this shop, but ever since Omar left, the service just hasn’t been the same. UPDATE : Just over a month later, my car started making a new noise. When I took it back again, they told me the wheel bearing and ball joint on the passenger side needed to be replaced—and that it would cost another $800. At that point, I was fed up and decided to go somewhere else. I took my car to AJ Auto in Union, and they diagnosed and fixed the issue the same day, in just 1.5 hours—and it cost half the price. Safe to say, I will not be returning to Richard’s ever again. I’m disappointed, feel taken advantage of, and it’s clear the quality of service is not what it used to be.

Went in today for a check engine light, Ben was very helpfull and got me back on the road with the repair. Price was very fair snd resonable. Would definatly recommend coming here.

I took my car for service and was greeted promptly with a smile. Everybody was so pleasant. They explained what the problem was and what the best solution would be. My car was repaired and I was even given a free car wash. My car is running and looking like new. Thank you!

My car’s radiator fan was broken. The station was busy. I spoke to the owner Ben. He ordered the radiator fan immediately. My car was fixed without waiting too long. A great place when you have an emergency situation. They put the customer first when you’re in trouble.

Got a quick car wash while visiting for Thanksgiving. I'm originally from Newark but live in VA now. I haven't forgotten all that I've learned growing up in the hood. But I had my boyfriend with me and did not know he left money and air pods in the glove compartment. We were on the turnpike heading back down when he realized his money and airpods have been stolen luckily he didn't leave his gun in the glove compartment. It took everything for me to get him not to turn around and head back there as I know things would not have ended well for all parties involved. Make sure you don't have anything of value when you get your car washed. Excuse me sir I'm not confused at all. I live in a state where it is legal and recommended to keep your gun in the glove compartment I can actually drive with it on my lap if I want to but in the state of New Jersey it's not allowed so he kept it on his person. Food for thought for you is to check your workers or maybe possibly check yourself maybe it was you that stole the money

Got a car wash for the first and last time so BEWARE!!! the young guys who wiped my car down from the inside out stole my change and left me 1 penny, stole money out my arm rest $30 bucks,and also stole my nintendo switch then proceeded to charge 8 games on it, it was only these guys!!!! sense noone else enters my car and these guys were the only one in in that took so long to wipe!!!!!...I wondered wht took so long and now I know...I went to speak to management about it and told them to please get my belongings it you see it...no repayment on management part hopefully they do the right thing but I would not suggest you go there we all forget things and it's a heads up for me....but my god!! They were comfortable doing it so this is what they been doing!!! Unacceptable!!!! And now being told that I'm playing make believe is a slap in the face I have no reason to lie I make good money and you are aware of what happened because I talked to you yesterday so you can save face but we both know what those boys did! Rewind the tapes and you have my number!!!

Richard’s Service Station is top-notch! I recently brought my 2014 Acura MDX in for a tune-up and a transmission fluid flush, and the experience was excellent from start to finish. The staff was knowledgeable, friendly, and took the time to explain the services they recommended, which made me feel confident about the work being done. The tune-up has my MDX running smoother than ever, and the transmission feels like new again after the fluid flush. What really stood out to me was their attention to detail and professionalism—everything was done efficiently, and they kept me updated throughout the process. If you’re looking for a reliable service station, I highly recommend Ben and RJ great team!

They’re the best car wash in the area. Never an issue. Been coming here for over a decade. Always consistent.

Richard's Service Station is hands down the best around. The customer service is top-notch, with a personal touch that makes you feel truly valued. They are always reliable and honest, providing accurate estimates and delivering exceptional service each time. The team is diligent in their work, and it shows in the spotless condition of the facility. Not only is the service impeccable, but their rates are also incredibly affordable, making it an excellent value. I highly recommend them for anyone looking for a trustworthy and hassle-free experience. Truly an amazing experience all around!

Another service station installed struts and shocks and two new tires, but afterwords my car made a low, annoying sound. When I took my car back to get that fixed they said they didn’t hear this sound. Richard’s took the time, treated the issue seriously, and solved the problem, no hassles. They also washed my car! Thank you Richard’s!!!

Went to Richard service fire stone tire place gas station bought pro Continental tires, which is $300 brought to tires cost over $600. Both of the tires was under warranty the first tire got damage they replaced it the second tire got damage and I’m left with a $300 loss. Someone said don’t buy tires from gas station like that buy fire stone has been known for bad tire service

Richards is the only place I will take to get my car serviced. Ben and the rest of the team are so helpful and are always available to take care of whatever issues I’m having big or small. I can’t recommend it enough.

Rented a Penske truck through this place. Lady behind the desk was great. But 2 star review because when I returned the truck at 4:30pm on a Saturday. They had closed up for the day even though their hours are until 5pm.

I brought my Honda CRV at Richard’s Service Station. Ben assisted me in explaining what was wrong with my car and why it was overheating. As an Uber and Lyft driver I have to keep my car in optimal conditions. Thanks to his honest advice and impeccable customer service as well good prices I was back on the road in no time. I also love that they provided me with lifetime warranty in all their work.

I went to Richard’s Service Station for a synthetic oil change and low tire pressure light to be checked on my 2018 Hyundai Tucson. I scheduled my appointment two hours beforehand. My car was completed on time and excellent condition of my car and a free car wash was provided. The mechanics were very good and knowledgeable about their work. I’ll definitely go back for another visit.

I absolutely love this place. Been coming here for 7 or 8 years with multiple cars to be repaired. Great mechanic. Great car wash. Nice people. Would give 6 or 7 stars if possible. 100% my go to place for car issues. A+++

I came here for a wash I paid for my rims to get cleaned he told me I cannot clean it because we’re close ..why would u make me pay for something if you knew u didn’t have no time to clean it smh

Good car wash, though it's gotten more expensive over the last few years. Weird feature: it has the fastest WiFi I've ever experienced in any business: over 150 Mbps. It beats every other business I've ever tried WiFi at by 100Mbps, if not by 125Mbps! What does Richard's do that other places can't seem to?

i was having problems with my gas accelerator pedal on my 2000 Toyota Camry and not getting the help I needed. I decided to give Richard's a try and i am so glad I did! The part was hard to find but they helped me find it on eBay and fixed the issue in about 20 minutes. the other mechanic had charged me $55 and didn't even resolve my issue. Some business owners can't even up their game in a pandemic with businesses folding left and right but it lead me to Richard's. Richards will be my go to guys for the remainder of my time in NJ, I am so grateful i found them. as a woman it is hard to find mechanics you can trust so this is one less thing to worry about

I called to get details about washing/cleaning of car. I asked about pricing. I was told they have different pricing; $10-$20. I asked what does $20 give me. His accent was thick and he did not really want to take the time to speak more clearly or slower. I asked about giving the car a shine. He told me to hold on. Returned 2 mins later told me to call back later because he’s busy and hung up the phone on me. I will continue to look else where. I wanted the $30 package which includes the shine, but I will not pay for rude treatment.

They are excellent when it comes to doing the job right. Job was done incorrectly by someone else and they showed me what was wrong and fixed the problem. No more leaking for me.

I’ve been struggling finding a reliable and honest mechanic for a very long time. I recently tried this place out for my truck that needed repairing. Ben was extremely helpful, honest, reliable, and quick. My truck was taken care of and at a very affordable price. I will continue using his services for any future repairs. Definitely worth going to even for car washes. Thanks Ben!

I have been roaming around looking for a good car wash. This is a good place. I was satisfied with the quality of the service. * ** everyone is great here. Please distribute your tips evenly amount the great worker. ?

Best mechanics around. Always friendly and helpful. They're never out to just rip you off. I've been going for so long they give my family and I great deals and discounts. Cheaper than the dealer with the same quality work!