Highly trusted. I will not let anyone else touch my BMW. It’s been 5 years of complete confidence in their service. The first time I took my car in for service, I explained that I was previously at the BMW Dealership and felt as though I was being taken advantage of because I was a female. Told them I was looking for someone who would treat me fairly and look after my 2013 convertible that I love! I never ended up needing what the dealership said I needed!
Dave is as gracious as can be, Nick always explains what he needs to do and what might need to be done in the future so I am prepared.
Thank you for caring about your customers.
Nick is by far the best mechanic out there for BMWs he has gone out of his way many times for my bipolar BMW and he gets the job done very quickly!!! I highly recommend this shop I would never let anyone else touch my car! !! Nick and Dave you are both awesome!!! Keep up the amazing work!!
Scammers!! Gave them an opportunity to fix my Range Rover's coolant leak. Paid them 5k to diagnose the problem and fix the vehicle. Got the vehicle back with a slower coolant leak and a blown head gasket. They refuse to fix their mid diagnosis and also refuse to reimburse me my money needless to say I'm taking them to court. They don't deserve one star. They are only good for changing tires and batteries. This is your heads up.
I have used Imported Car Care for years to service my Audi A5, and more recently my wife's Lincoln SUV. They are professional and reasonably priced. I've always found them highly credible because they won't try to upsell services you don't need in the short term.
Absolutely phenomenal team! I recently brought my BMW in and received outstanding service. The prices are incredibly reasonable and the service is quick. Do not hesitate to bring your vehicle here for all service needs!
This place is AMAZING! Please don't hesitate to take your car there. These guys know what they're doing. They are so nice, knowledgeable, honest, efficient, and won't overcharge you. My car is a 2005 Mercedes and they did some work on it and I picked up my car today and it runs like it's brand new. I would never, ever hesitate to have any work done at Imported Car Care Center. Simply The Best!!!
NEVER, NEVER, NEVER USE THIS PLACE!! Horrible customer service! You will be fooled when you first go there because they're friendly as long as you bring your car there and pay their high prices, but if there is an issue with any of the work they do, the guy at the front desk just shrugs his shoulders and says "There's nothing I can do for you!" I would go anywhere else, because it's only a matter of time before it happens to you. We took 3 of our cars there for years, but the first time we had an issue with tires they sold us we got the...there's nothing we can do for you comment. DON'T BE FOOLED!!
Absolutely the best mechanic/shop I've ever been to. David is always extremely helpful and will search for the best prices on parts for your car. The work is always done flawlessly and they return calls promptly. I highly recommend Imported Car Care to anyone looking for quality work and great service!
Started going here in the 90's with my Nissan, and services have continued to present with my Lexus. There is a reason my Nissan and my Lexus reached over 250K miles...Imported Care Care! Now don't expect the fancy waiting room, bottled water and snacks as with your local luxury car dealership's repair shop waiting room, but also don't expect the prices that come along with all that foo-foo fan-fair. Recommended. C. Pittman
I've used this shop since 1985, at least 6 different cars, domestic & imported. Since my first experience w/ these mechanics I haven't let anyone else touch my cars. They explain everything, the work is done right the first time and many times they've told me I don't need work I thought I needed.
Consistently outstanding service, both in regards to how they treat your car and how they treat you personally. I couldn't be more satisfied with their commitment to customer service. These guys are terrific you owe it to yourself (and your car !) to try them.
I have used this shop for repairs for several years and have always had a great experience. They are very knowledgeable and reasonable. If you are need or want great work at a reasonable price, this is your one stop shop.
Don't be fooled by any of the good reviews you see on this place. TERRIBLE customer service. I will NEVER take my car here again and will be sure to warn others not to as well. They will find any way to rip you off. They lied to me and charged me $700 for parts I did not need, and when my problem STILL wasn't fixed after that, they told me it was actually something else, and charged me an additional $290 without any regards to the fact that they were the ones who diagnosed my car wrong in the first place. I paid $700 for parts I never actually needed and the owner was completely unwilling to compromise in any way. They are extremely rude. I've been a customer there almost ten years and that's how I was treated. Pretty sad. They clearly don't care about customer relationships. I'm disgusted with these people. Labor costs are outrageously high, too. Find a different mechanic.
Everything was fantastic, as usual! My entire family (extended included) have all our vehicles serviced by Import Care Car. Never a bad experience, and things always done right!
I am always impressed by your skills and knowledge but what has been a treasure to me over the years is how well you look out for me in every way when it comes to my automobile needs. I can simply relax and trust that you will always do right by me. That is priceless peace of mind- NMA
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