Big Tows Inc. did an excellent job working on my vehicle from start to finish. They were quick, kept me updated throughout the entire process, and handled everything smoothly with my insurance company. The quality of their work really shows, and the whole experience was stress-free. Highly recommend Big Tows Inc. if you want professional, reliable, and top-quality service.
Everything you wrote in your responce was a complete LIE. It was an empty box truck no tri axle and no one waited 3 hours to drop truck I was standing there when he pulled up with the truck.
Complete rip off. I
My truck had to get a tow from a DOT inspection site in Sparkhill NY to Norwood NJ 1.5 miles away. They charged $1571.00. They told me it's a 2 hour min. at $775 per hour. It really is a shame when companies are in a position to charge whatever they want when people or a small business are in a tough situation. Unfortunatly the town sent the tow giving us no choice to use someone else. Everyone deserves to make money for the hard work but this was shameful!!! The young man doing the tow was a very nice compitent man
The entire rght side of my Subaru Legacy was damaged in a collision and Big Tow made it look better than new. Very impressed with their service from towing to working with my insurance co and the beautiful job on the body work. Steve kept me informed throughout, and it was a pleasure to work with him. 100% recommend!
Thank you BIG TOWS!!! You saved my day!!! Really appreciated the help when I was stranded on the side of the road.
10/10 recommend. They were quick, efficient, and reasonably priced!! Your number is officially saved in my phone for future needs.
Had a tire failure on 287 in Nyack on Friday night. The mechanic that came out was very professional and got me rolling again in under an hour after arriving.
Needed to get are Moffett out and guy in truck #43 was awesome. Took the time to look at everything got it on the bed and out of the yard fairly quick.
Very professional and quick with problem solving.
We love using Big Tows Inc. for our fleet at YC. They are always there for us and have gone above and beyond in helping us with difficult situations.. It's a pleasure to work with Big Tows!
Great people who work hard to get any job done for you! They recently worked on 3 of my trucks and they all came out incredible! Looked better than I could have imagined. If you need any work done I highly recommend this team! Great family and service!
I recently brought in my Jeep wrangler in after having a big dent in my door as well as other dings and dents . The staff was very compassionate and attentive to my situation. They put me as ease and helped me with my insurance issues. The job was done quicker than I was told it take and they did a fantastic job, I couldn’t remember where the dents and scratches were because they did such a great job . I highly recommend Big Tows for your body work , towing and mechanical work !!
$2700+ to tow my bobtail 46 miles! Never pulled the drive shaft or axel. Towed up with transmission in neutral and in high range. Tow driver also agreed to but never picked up my reflective triangles! NEVER again will I call these bandits!
This company is a lifesaver!!! I’m embarrassed to say but I ran out of gas on route 17 at the worst possible time. It was rush hour in the evening- I was a sitting duck! I was told it would be up to a 30 minute wait , but with 10 short minutes Steve showed up to save the day with a smile and a few laughs. He was great and within no time I was out of danger lol. From the initial phone call to escorting me safely back into the flow of traffic- big tows is incredible!!! Thank you 🙏🏻
My driver was broke down on the side of the highway, and Big Tows were the only ones that accepted the challenge. They came quickly and efficiently! We ended up having them hold the trailer over night and they kept me informed of everything going on the next day for delivery. By far the most professional and reliable tow company I have ever used. Highly recommend to anyone looking for a good tow. (:
I would like to start with thanking Monika. She was very understanding and very fair. But she is definitely not a push over.
The equipment at big tow is all top-notch and the employees are very professional and very informative.
I recommend Big tow and will do business with again.
Thank you
Big Tow was extremely fair and easy to use. Monika picked up the phone and prompted my service very quickly. Within 45 minutes, the driver, Andy had arrived (45 minutes was the estimated time Monika had given me and he was right on time). Andy was able to get my car hooked up within 5 minutes (probably even less but I wasn’t paying much attention), and then gave me a ride to the dealership. He was calm and friendly and made a stressful situation much easier to deal with. Thanks to Monika and Andy and would absolutely use this company again.
I just used Big Tows, as my car decided to leave me on the highway at 6:30am
The service was great. They dispatched the driver and he came in less than 20 mins. Nick was wonderful and so pleasant. Made my morning!
Now I know who to call next time.
Thanks Nick and Big Tows!
BIG thanks to the professionals that made this transformation possible. From the start Big Tows Inc. made an impression by thoroughly reviewing our requests and offered their additional services to ensure a extraordinary outcome. They were timely with completing the service, provided updates frequently and delivered our trucks without complication. We can honestly say the result is better than factory finish. We look forward to working with them again! -Alicia Comer, Corporate Secretary of Comer Contracting, Inc. & Managing Member of Bituminous Equipment LLC.
The best experience we could’ve had! Our car stopped working and we were stuck on the left shoulder of the highway with a wait time of 4 hours from our insurance company with our dog in the car and no A/C. Scared, we called Big Tows and they answered right away and picked us up within half an hour. They were so friendly, so quick, and the price was right. We could not be happier. They saved our day! Thank you Big Tows❤️
Big Tows was amazing to work with when I had my car accident....from towing the car from at scene on the Thruway to working with me and my insurance company on all the necessary repairs. The entire staff at Big Tows are knowledgeable and courteous, and always reassured me that my car will come out as good as new. Monika and Ricardo are wonderful! Angelo and the body/repair shop staff did a great job on the body work and mechanical repairs my car needed. I highly recommend Big Tows!
We received outstanding service and kindness from Big Tows Automotive in Ramsey, NJ. Our car was involved in a serious accident on December 22nd. We called Big Tows. From the time Charlie, the driver, arrived until we got the car back, yesterday, we have experienced nothing but service from them. They treated our vehicle as if it belonged to one of their own family. Louis, the shop manager, explained the process to us in complete detail and shepherded us all the way. Maggie took all of our calls and was most informative and courteous.
There is no way I would ever use another body shop. The owners Riccardo and Monika made sure we were happy. We were. Five stars for Big Tows in Ramsey.
Just got my car back from Big Tows, this was my first time going there. I had a dent in my back bumper fixed and passenger side door fixed as well from a deer hit. Throughout the whole experience, Louis was so helpful and informative. My car came back looking better than when I first bought it! Wish I had before pictures, though the outcome was better than I ever expected.
I can not say enough Great things about my Incredible experience with this awesome company! From every aspect of my dealings with the entire company, they were nothing but friendly, professional, accommodating, fair, honest and ultimately, they do great work! They really go above and beyond for their customers. I would highly recommend Big Tows!!! They not only made me not want to go anywhere else, they have now made me a customer for life. Shout out to all the people that helped with my Pilot! :-) I really appreciate everything!
Monica was the best. Called her to tow my car today and said she would be there within an hour and was there on time. Her employees went above and beyond to make sure my vehicle was secure and even sent me pictures of the vehicle after it arrived. 5 star place hands down. If I could leave more stars I would. They treat you like your their only customer.
Excellent experience with Big Tows. When I placed the call it was answered in a couple rings...Jasmine was great and only took a few minutes to get the information down and the truck was on its way. Dave, the service truck technician, was there in about 10 minutes and hooked up my car in no time. Price was very reasonable as well. Overall, outside of my car needing a tow, it was a great experience. Thanks!
Recently I was stuck with car on 17 N. I called Big Tow Inc. They came in minutes and were courteous and helpful. Nick the driver made me feel at ease and safe during this time. He assured me everything would be ok and he flat bedded my car to Big Tow Service Station where I was met by Dave the owner he was professional and very helpful and informative. There prices were excellent and the service was impeccable. I live abt 50 miles away but I would go back to use their services as they were very fair and the service was excellent. If anyone reads this don’t waste your time go to Big Tow.
The repair service provided by this company is excellent Dave quickly and efficiently assessed the damage to my car after an accident he gave me an estimate and filed it with my insurance company the repair work was done in a few days when I picked up the car it looked exactly the way it did before the accident happened. Dave and Maggie also handled all the additional communications with my insurance company. Thank you! For a great experience
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