What clients say about East Plainfield Automotive, llc in Plainfield Township (NH)
Amazing, affordable, and quick service! Got my Toyota in first thing in the morning after I was stranded the night before, and fixed it by the end of the day. A welcome relief for a Vermonter house sitting for a friend in NH! Thanks to all the staff that were courteous and kind. I would give them 10 stars if I could!
Great place, I can always get an appointment within a reasonable time. Prompt service, and friendly people. The only place I’ll bring my vehicle to. Highly recommended!
I called up last minute looking to get the ac fixed in my Mini Cooper before going on vacation. They got the part quickly and fit me in to get it done before I left. Thank you!
Brought my truck in for inspection; they found rear leaf springs needed replacement. Courteous, helpful and responsive. Set appointment to get work done. Was given estimate of $1000.
When I went in to pick up the truck, the cost was $1,294.40. Mike said it needed more work than he originally thought. When I compared the price of the parts to the exact same parts from the exact same supplier, he had charged me 300% of the price I could get from that supplier.
I called Mike to ask him if their normal upcharge was that much, and he said it was. While it is possible Mike's price for the parts was higher than the one I found, I would expect a local mechanic to check prices before ordering parts; that's part of the value they should deliver to customers.
The work appears to have been performed well, and the truck is fine. That said, a 300% upcharge is far too much.
I'm a big supporter of local business, but this up charge is not appropriate.
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