I called the guys to find out that they have the spare part I need in stock. They said come and pick it up. I live 1.5 hours from their location I come, they say we bent it. I'm very disappointed that they couldn't warn me!

Viktar Kazlou

07/15/2023 14:13:52

I purchased a transmission for a 2007 Buick Lucerne and was told it had 80k miles on it, it was tested and in perfect working order. I flushed the converter, replaced the input shaft seal and both output seals and installed the transmission. At this time, I went to change the filter and pan gasket ( rolling the transmission over to check that first is not always the best of ideas, if there were contaminants in the pan, it would be all over the valve body after rolling it over), I lowered the pan flat to check for debris, I found about 3 lbs worth of ground steel. The transmission was also locked. I couldn't even push it out of the way of the lift, I had to wheel lift it. The transmission was also sent with my pickup person full of fluid causing fluid to spill all over the deliver truck. I called them to tell them of the issue and they spoke with empathy and promised to make this situation good and get me another transmission. I was promised a return call within an hr, I waited 24hr's to give them a chance to do the right thing before calling them and they played the transfer me around game that landed me in voicemail. I left a friendly reminder message and still haven't received a return call and we are currently at 3 days. If you plan on buying used parts, I recommend you look elsewhere. Thanks for all the help Ken!

wayne simas

07/14/2022 15:15:30

Great Salvage Yard. Many parts in stock and ready to go….. Also they have a friendly knowledgeable staff.

Doug Taylor

12/17/2023 01:25:49

Never got what I paid for because apparently they didn’t have it or couldn’t find it and kept getting the run around, good thing I used PayPal and I will get my money back! Probably not the shipping but I’ll take what I can get. Why is it so hard for them to just make right the wrongs and go about their business? I will say the man I talked with was nice but I’m disappointed they left me hanging. I understand businesses get busy but you can’t forget customer service because that’s what you do for a living, You serve people.

Kaitlyn Herring

04/28/2021 12:53:25

No idea how they got so many 5 star reviews. I had a horrible experience with them. I searched all over for a transmission for my vehicle. they had one for a real low price. I guess what I paid for. They first shipped me the wrong transmission. Owned up to them, but of course would not send me the correct transmission without sending them a second payment. I understand money is tight for everyone during this time but they should right a wrong. So I sent them a second payment, mind you I was the one that set up the shipping because I lived close to 3 hours away. Once the second transmission arrived and my mechanic ready to do the swap, they saw that the transmission had been stripped of internals. All the necessary components needed to use the transmission was stripped out. I obviously did not want to even talk to John's anymore. Any future potential customer should do this, definitely pay them via Paypal. I did, and filed claims for both payments and Paypal sided with me. Of course I'm out the 2 shipping fees so I doubt John's will reimburse me for that. Real horrible way to run a business. If they are going to list something, at least disclose it if its actual parts and not an entire unit. If Google allowed me to rate this place lower than 1 star, I would.

eric taur

10/06/2020 17:37:04

Bought a transmission from rick here at Johns auto salvage and these guys are great. Great customer service and showed me exactly what I was looking for, definitely would recommend going here for anything you need. Have multiple cars and will help you take out whatever part you are looking for, for a good price.

Victor Reyes

02/04/2020 04:47:16

Amazing people ! I have had the worst week imaginable, got a flat tire and these guys heard my situation without hesitation they gave me 2 rims and tires for free to help me get back on my feet. I would highly recommend this business!! It’s great to know there are still some awesome people out there ! Check them out !

Kyle Walker

07/02/2019 16:46:38

I want to thank this guy Rick who helped me out a lot today he helped by using his fork lift and put wood pellets under my carport “ He came right over and helped me never charged me anything and I want to say thank you so much and anyone who ever is looking for a honest place and nice people should think of this place before any other “ONCE AGAIN THANK YOU RICK

Sandy Whitney

06/01/2022 14:04:43

Great people to deal with. Found just what I was looking for and gave me a call back in a timely manner. Good prices on parts. I highly recommend going here!

Michael Murray

09/21/2020 23:43:46

An awesome employee could not help me with my issue but he tried his hardest to do so! His Attitude was great and very patient! Thank you for being kind and giving good service!

Sara McLaughlin

03/06/2019 20:56:38

Super affordable parts and they mean it 😂 the guys in the office are some clowns lol had a great laugh while I was there. they literally make you feel comfortable and not only that this place has all selections of vehicles you’re looking for all makes and models you name it!! Will be doing future business with these guys for sure

Trid Keem

03/06/2021 22:00:03

My son purchased a motor from them $10ooo all was fine at lst. He put less than 500 miles started having trouble. Come to find out he had a cracked head. Contacted bruce who sold it to us just gave him run around finally happened to be up in area some guy told him l month out of warranty. But told him he would send him a new head Guess what?? Never got that either Tried calling several times even asked for owner to call back. Guess what never happened either. So now my son is out 1000 prob another 400 for gaskets etc motor related costs. Now has s truck he cant use. GREAT WAY TO DO BUSINESS. REALLY BRUCE BUYER BEWARE.in the business to rip people off. DONT BUY FROM THEM

Carol Joy

12/22/2019 14:09:41

I used John’s Truck when selling my used vehicle with motor trouble. They were quick for service and everyone was professional. They made it easy and I’d recommend this business to family and friends.

Krystal Pfeiffer

04/18/2022 16:17:34

Whenever I need parts I call John's Truck and Auto and I've always had good luck with them. I also bought an engine from them and they guarantee everything too. They stand by their parts. Kenny will go above and beyond to help you. My friend Rick Francis referred them to me.

Rachel McFarland

02/03/2020 18:08:54

These guys went above and beyond for me. I showed up to pick up a grill and front bumper for my explorer. They went above and beyond offering to put it on for me. I would highly recommend checking with these guys for any auto needs. Thank you so much for everything !

Kristina Stevens

02/01/2020 16:03:19

🛻🚛They are awesome if they don't have the part you're looking for they will🛻

Cheryl Mcanistan (RORO)

07/20/2023 19:25:43

Awesome service & prices! Drove from 2 hours away, for a hard to find door panel and they stayed open 30 minutes late for me. Very friendly & highly recommended

Merle West

02/17/2020 22:41:21

Older guy pretty aggressive and rude over the phone. Rushing me off the phone, denying me service.

V Beard

09/11/2023 18:02:59

John's Truck & Auto has never failed me. Always friendly and helpful. And even waited for me when i was running late, i called and explained i was enroute and they stayed ! (On a Friday no less !!!) THATS Dedication !!! 👍👍👍

Charles Lacombe

07/16/2021 18:22:08

great place to buy parts from called Rick and told him I need a certain part for my car he went out his way and took a picture of the part for me and also responded fast really nice people. They go out their way to help you thanks Rick

Goon Fam

02/27/2020 22:45:20

Best place to find used auto parts! All makes and models!

Rich Fontaine

10/27/2023 15:41:41

Great place to get your used parts, the very friendly staff will assist you with pleasure.

Eric James

06/03/2021 03:24:53

Great Service -! Great customer service I’ll defenitly Recomenden This Company !! Thanks

Luis Romeo Ibarra

09/07/2022 16:20:04

Customer service is outstanding, everyone is very helpful. I have never had a problem there and highly professional.

Dennis Dutile Jr

06/30/2017 17:37:27

Picked up a junk car, came right at the time they scheduled. Couldn't have been easier.

Trevor Marchand

04/21/2023 12:50:22

Awesome customer service! Great prices and great cars. Best place around!

Virginia Maguire

01/21/2017 01:22:57

Thanks for the great service called ahead and my parts were at the desk waiting!!! Would use again

QueenElsa 2006

02/04/2020 23:04:59

Excellent experience. Just the part I needed. Fast delivery . Would use again

George Knutsson

02/04/2020 22:02:47

Everyone is great there every helpful best place to go to get replace oem parts

Timothy Ford

06/29/2017 19:46:22

John's is great they take good care of there customers and are very good on pricing

John Larosa

02/08/2018 16:07:39

Address:	71 New Boston Rd, Kingston, NH, United States
Phone:	+1 800-894-4361
Services:	Auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 53 Reviews
ZIP Code:	03848
Open Hours:	8:00 AM - 5:00 PM
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		8:00 AM - 12:00 PM
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

John's Truck & Auto Salvage JunkYard in Manchester (NH)

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Other Manchester Auto Salvage Yards

Junkyards and scrap yards in neighboring cities with Manchester