Great experience with their towing service. Only took them 10 minutes to come to my location and take my car to a shop. Very friendly and knowledgeable!
Great company and very nice staff. The answering service took all required information and I heard back from Jonathan shortly after. He not only went above and beyond to help but he was super nice!
the man who towed my car today was extremely unprofessional. He made off color comments about a bumper sticker for a local skate shop, going so far as to threaten to remove the sticker from my vehicle. I'm deeply disappointed. I let the garage who scheduled the tow know of the incident to hopefully save others the same trouble.
I had been going back and forth with insurance for a few days, and finally got a tow from Precision, great. However, the woman Jamie that I spoke with over the phone was extremely rude the SECOND she picked up the phone. She stated she had already spoken with insurance, and I understand how frustrating that is, but she was extremely rude, spoke over me, and didn't let me get a word out. Just because you're irritated with dealing with insurance, doesnt mean you can speak to me that way. Customer service could use a LOT of work.
I have used precision towing for more than 2 decades and they provide a reliable service at a good price. Today, Matt did a tow job in icy conditions. Thank you!
Great guys. My Audi needed jumped and AudiCare send Precision. The technician, John, was there in less than 30 minutes and was a really nice guy—downright jovial. He was quick to look up the specifics for Audi’s security when restarting the car and I was up and running just like that. I would call them without hesitation if I needed any of their services.
I took the time to go on Precision Towings Website because I wanted to Post a "Shout Out" to The Tow Truck Driver COTE! He was So Helpful, Personable & Professional.. He did a Wonderful Job getting me Up and Going again, after I had Two Flat Tires at once! Thanks Cote and Precision Towing.. Bryan Morse
Cody was amazing ! I came home from traveling and my second vehicle was towed from my property by the management of my property and I was frustrated and eager to have my car because the battery was also dead jump start didn’t help and it couldn’t be driven back to my house. Cody took amazing care of my car and was prompt in timing, he reassured me on the process and answered all my questions and helped with all my needs. So thank you Cody !
Terrible experience, damaged my vehicle, then refused to give me insurance information.
My car got towed at my apartment complex (which was fine, my fault I forgot to move it for the cleanup after the storm). I picked up my car and the alignment was completely off! My car literally swerved and I almost hit oncoming traffic. The alignment is off, mechanic told me there is definitely more damage from the tow but had to bring it to another shop cquse they couldn't fix the damage. I called to get their insurance information and a lady told me it was not possible because her boss was out of the country till next week and was really rude about it. Legally they have to give it? So sketchy
So needed my car moved from road to about 150 feet. Frank Rudolph( like the reindeer) showed up, assessed the situation, popped hood, made a connection somehow ( battery is in trunk, couldn’t get to it) and got it started. He walked beside me to make sure there were no issues. Frank and Precision Towing are phenomenal!!!
Met the tow truck driver Frank at the exact time provided. He was very professional and was able to make the needed towing change with no problem. Would recommend their services.
My husband & I were out of state on a road trip & we're 2 1/2 hours away from our hotel when our car broke down at a gas station that was 25 minutes from the nearest town. The station owner gave us 3 names for towing companies who were all out on back to back assignments at the time. All 3 companies kept in touch with us & each other to see which one would get done first to pick us up. We called Uber & taxi services but none would come out that far. Had to cancel the original hotel & book 1 in the town that was 25 minutes away. The hotel night staff were the ones who suggested Uber or taxis. They also knew the 3 towing companies & gave them high references. Patrick at Precision Towing was the one who was able to tow us to the town & also helped secure the part & repair the next day. Patrick was prompt, courteous, knowledgeable, professional & made a bad situation not so bad. Definitely would recommend Precision Towing & the two others to anyone. Prices were very reasonable and they kept in touch the whole way. Thank you guys for saving our early anniversary trip!!
Frank from Precision Towing just left with our Mercedes, towing it to the dealer. Frank was very professional and courteous. He took extreme care placing the vehicle onto the flatbed. Very impressed. Thank you Frank!
I was assisted by Precision Towing & Recovery with an uncommon request to deliver some heavy equipment to my home. Precision Towing & Recovery arrived when they said they would, kept prodigious communication, and made sure everything was positioned exactly where I desired for logistical reasons.
The driver was professional, punctual, polite, and handled the job with extreme Precision. The driver was careful and respectful of my property and everything went as smooth as could be.
I made the right decision by choosing Precision Towing & Recovery, I highly recommend this company as their services are nothing less than professional with integrity and above reproach!
Josh was amazing!! I only waited 10 minutes, and he was selfless and kind enough to bring my car to the repair shop and get it situated on the lot, and drop the key in the after hours key drop. When dealing with something stressful and disappointing like your car losing all power on the side of the road, it's something small like this that can just mean the world. Best towing company, and amazing technicians!!
Highly recommend! Great service, I was picked up within 15 min of calling and he had my car loaded in the blink of an eye while still treating my car with care. Chris was super friendly and professional and got my car and i back home safely. 10 out of 10 recommend.
Hired them to move 2 20’ shipping containers off my longer trailer and place them for my customer in a tight spot. My customer was very particular about placement and Josh at Precision was very professional and fast. He did everything he could and went the extra mile to make my customer happy so my job could be completed well. I expect a lot from myself in how I run my own company, and precision was 100% professional and efficient from dispatch, to dealing with the owner, to the driver, Josh. I will hire them again.
I would like to congratulate Precision Towing for their professionalism in customer service and the good professional who did all the work with great care with my car that broke down near number 311 Chester Road Auburn, NH, The guy who helped me was very polite and helpful, and the towing driver also gave me his full attention. He made me feel safe leaving my car in the good care of professionals. Thank you to the entire team.
Great company for needs of your vehicle! I was stuck one night, car wouldn’t turn over & so I called Precision Towing! They go there fast & were able to tow me back home & were very reasonably priced!! Highly recommend
We hit a piece of scrap metal on the highway on our way home tonight and it made an absolutely frightening noise, so we pulled over and called our roadside assistance program, and although we had help from a good samaritan that stopped to see if we were ok, the guys at Precision were super quick to call me and check in on everything before coming out to us. It turned out we didn’t need to be towed and the car ended up being totally fine, but they even offered to have us send photos of the metal piece to verify where it may have come from! They were amazingly helpful and kind, and we are so thankful they are able to come to the rescue when we need them!
Not sure what happened, but they accepted an assignment through my roadside assistance with an ETA of 20-50 mins; left voicemails and text messages, and after 2 hours the insurance company called them, which they then confirmed a second time, would be there in ten minutes. Again, never showed up, never called, never canceled the appointment. All in all my stupid lockout took 3 and a 1/2 hours of waiting and a lot of confusion before a service was eventually able to show up. Not in a rural area, but on a main road in a shopping center.
Great Company. Very Reasonably priced cheaper than anybody else around that area. Broke down In the middle of manchester NH They where there in less than ten minutes. Highly recommend.
John and his towing company offer the best services I have ever dealt with.
Precision made getting my car home painless. Driver (Chris, I later learned) called me soon after I called AAA to confirm info and give me an ETA. He then texted me when he picked up the car. He followed my directions exactly pulling into a tricky driveway. And two things I could tell from this was he called me from a gas station and texted me from the pickup spot. Never while driving. Very professional with my wife and I. Truck and and equipment looked clean and safe (ok it was at night, but the truck still looked good and was very well lit). But Chris just plain did an awesome job start to finish. Thanks!
Hands down the best Towing Company! My SUV broke down last week and Precision showed up super fast! The driver was friendly and professional and I was notified as soon as my vehicle was dropped off to my mechanic. Thank you Precision!
On Saturday my husband and I were towing a car from MA to NH. We had a blowout of one tire on the trailer and no spare. John went over and above expectations to help us. He located a tire on a rim for us and sent his driver to pick it up at the store and deliver it to us. The driver put the tire on and made sure that the rest of the tires were properly inflated. I can't say enough about the service they provided.
I was stuck in a parking lot at night with a car that wouldn’t start. I needed a battery jump, and Precision Towing & Recovery came to the rescue! They were really quick to arrive, very friendly and helpful, and within minutes had me back on the road. I was also impressed with their truck-really nice, top of the line, heavy duty. Don’t hesitate to give them a call!
I wish I had more than words to describe how much I appreciate the service I gor from Precision Towing & Recovery. I gor a call at almost dinnertime from my teenage son. He was coming back from his frist long trip with his camper when it's axle broke and wheel feel off on the interstate AND he was 100 miles from home. The state police and wrecker service got the camper to a rest area (for a ridiculous amount of money) and told us we had 24 hours to recover it or pay hundreds more in further removal and impound fees.
A friend of mine put me in touch with John at Precision. He stepped in without hesitation and set a crew immediately the next morning to get the camper. They kept me posted throughout the entire day! John came through with a very fair and reasonable price given the emergency situation and he told me "that's what he does". I can't thank John and his crew enough for making a horrible situation one that became easier to recover from! Highly recommend them!!!!
Jul 20, 2025
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