We have used Mast Rd Grain and Building Materials many times over the last 40 years. Never have we been so rudely treated.There are other lumber yards that are more polite and practice good curtomer relationships.
I was driving on 101 towards Manchester well one of their trucks were speeding driving in and out of lanes well there a flatbed dump truck had lots of debris flying back out my car and chipped my windshield in seven different spots I called the general manager Tim Brand he said he was going to look into it I sent him some pictures and three weeks go by with no communication from him so I gave him a call and he acted like he had no idea what I was talking about and was extremely rude about it and told me to call my insurance about it there’s nothing he could do.
If I could give this place -1,000+ stars I would. The management doesn’t treat their employees with respect, the owner comes in drunk and spews nonsense while doing so, they pay their CDL drivers the bare minimum, they pick favorites, don’t pay their employees a living wage even though they’re a multi millionaire company, they “cap” their employees hourly wage which is under a living wage, they practice wage compression, they don’t listen to your concerns, they don’t care about loyalty, they all have a lot of toxic masculinity and can’t deal with the fact they’re in the wrong when they are wrong.
Absolutely awful, for one the wages being paid to the employees is far less than liveable, along with the fact there is a lack of respect by management to employees, if they cannot give that to their employees who are working for them, how can it be expected they care even a little about their customers? The company is willing to pay unfair, and unequal wages to employees without a singular care. This place is beyond unprofessional, I cannot stress enough how much this place should be avoided.
Best place to get what you need for any project the guys an gals in the office are great and super knowledgeable about products and pricing.the yard help is UNBELIEVABLY AWESOME ESPECIALLY SCOOTER .
Very helpful customer service. Yard workers could not be found to assist me finding lumber and loading. Customer service came out and helped me out. Thanks
We built our camp up on Lake Sunapee and the Pro’s at Mast were courteous and professional, when the Big Boxes fell short of our expectations. Materials were of the best quality. So happy we found you!
They were very friendly and helpful, from when I called to see if they had the specific shingles I needed (wasn't able to find them anywhere else), to offering them at a very reasonable price and helping me load them in my car. It will definitely be my first stop if I need other materials.
Hard to find moldingS and high quality wood and hardware products feed and grain as well as high quality masonry supplies. Unbeatable anywhere in the area.
Old school lumber yard. The contractors are here and not at home Depot and Lowe's for a reason. If you know what you are up to its a great place to do your business.
I ordered in June 3 pieces of pressure treated lumber, and paid $50 to bring it to my house. I had to get treated in Boston soon afterwards for skin cancer, and I did not dawn on me until after I had cut it following my stay in Boston, that the wood was not pressure treated (I guess my mind was on other things). I called up, and finally talked to the office manager about the problem. She was abrupt, and not the least bit sympathetic, and ended the call with a pretty much "tough luck". What is ironic about this situation is that when I built my 16 x 22 foot deck, I ordered all the wood and supplies from this company. I guess things are fine when you are buying from them, but heaven help you if you have a problem. Never Again!!
Absolutely the best stock of lumber and building supplies in the region. Surprisingly, prices are better on just about everything when compared to Home Depot or Lowe's. Example: Trex 6x6 posts about $5-$10 less than HD, a 10' 2x4 is $4.37 at HD and $3.80 at Mast Rd. Wish they were open on weekends, they'd sell a lot to weekend warriors like meyself. Staff is awesome and incredibly helpful too. A gem
This is a building supply business I source some of the materials from for my job, making me an institutional buyer, however small the scale. As such, I advise this is a business for professionals, contractors and the like, that know exactly what they are after. To be helpful, the retail operation exists in multiple locations. If you are a new customer here, go to the front entrance - the one right on the Mast Road sidewalk, and tell them what you need. You may need to go to other buildings from there, most likely to a retail operation further back in the lot. From the "It takes a school to bankrupt a village" sign to the alt-right sermons playing (all three times so far) they don't want anyone to mistake what side of the fence they are on and the customer service reflects that. As I suggested, go to the sidewalk building first. So, as an institutional supplier they are adequate and interacting is necessary. If I ever needed a materials takeoff and bid as a contractor I would give them a try and see. As a craftsman, homesteader, carpenter, and DIY geek, personally? No way, never would I go here.
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