I was traveling through from out of town, and had a problem come up. The guys were great and worked me in and got me back on the road. And on top of that, it was no more expensive than it would’ve been at home. Great folks definitely recommend.
Broke down while passing through, the shop fit me in next day to make the repair, the work was timely and efficient.
While in the lobby waiting, I observed excellent customer service, the shop didnt have a particular tire a customer needed and the shop attempted to track down the tire locally from other shops to help the customer.
Thank you.
This place is outstanding. Had a problem putting diesel in our motorhome. Owner diagnosed and fixed it in less than 10 minutes. Couldn't have been better.
I am traveling here from out of town and was recommended this shop by my family. Even though they knew I would not be around long, Eric took the time and attention to inspect my vehicle. They took me outside when they had it up in the air, showed me exactly what was going on and explained to me everything.
I am very appreciative of their clear explanation and their completely affordable prices. I wish I could stay and get it done here, I have no doubt my vehicle would be in good hands. FYI their price estimate was half the cost that Les Schwab was quoting!!! Thank goodness for the small family owned businesses that are still around and able to support us!
Semi truck drive tire blew out and they managed to change my tire for a really good price! Check them out they have wayyyyy better prices than the other tire shops nearby!
Hurrah to this young couple for bringing pride & integrity to their new business. The reception and waiting areas are bright, cheerful and comfortable. Staff is polite, knowledgeable, efficient and helpful.a very positive experience!
Pink Pilot here out of Phoenix, AZ. Drove up to stay the night for a job and realized I needed an oil change. Called these guys with about 2 hours notice and they said they’re fully booked to Wednesday. I said no problem I’m just passing through, and I appreciate their help. Brian said “wait a minute” and asked if I could make a 1pm appt. I said that’s perfect!! Forgive me I don’t know the sweet angels name up front but man everyone was on it!! Great customer service. Just wanted an oil change, asked if they could re-train a TPS that’s been giving me problems for a few months. But I also said don’t try too hard. Just replace it if you gotta. And the tech tried THREE times to retrain it and he was actually able to!! So they’re super honest mechanics. They fixed a simple side problem for me that I was willing to have them replace and they went above and beyond and fixed it no charge. Truly the number one thing to look for in a mechanic is honesty, and you get that here. Will forever promote this business to all my heavy haul crew! Thank you for such quick, honest, and careful work; it doesn’t go unnoticed!!!
We had a blowout while traveling home from Phoenix to Boise. Stopped at Copper Top in Ely on our way through town. These guys were awesome! They jumped right on it, had me in and out in 20 minutes, and were super nice! Really love and appreciate the small town hospitality! I wish there was a Copper Top in Boise. Would definitely use these guys again. Thank you for the exceptional service!
Great service, friendly staff. They care about their customers and do quality work. They not only took care of my truck issue but went above and beyond.
Took my Porsche Cayenne S in to have the oil filter looked at. A previous out of town mechanic who changed the oil didn’t use the correct O ring so it has been spewing oil everywhere. We brought it on and they were able to identify the problem and order the part next day. They were incredibly efficient and kept in communication with me the entire time. Their office and auto shop was super clean so I was never concerned about my cars exterior or interior getting dirt. The price was beyond reasonable as well. I will definitely be taking my car in for any future work it needs done.
Good honest people with out a doubt! They really could have taken me through the ringer but chose not too. Instead they got our vehicle fixed in a timely manner and for a good price.
They advertise their hours starting at 7:30 am. I arrived at 7:35 and the door was locked. The woman in the front at the desk looked at me, but ignored me otherwise. Ten minutes later the guys came out and I told them what I needed. They were quick and called me with a total for my bill. An hour or so later I went to get my truck on my lunch break. I told that lady I was there for my truck and trailer, and she then went all around the shop to ask the guys about what to charge me. But my invoice and keys were visibly hanging right in front of her desk in a section labeled “Done and Called.” When she finally came back in the lobby I told her my invoice was hanging over there. She gets it, and tells me I owe $160, but the invoice said $65, which is what they quoted me when they called and told me it was ready. I asked her why and told them it was supposed to be $65, not $160, and she said they took an hour of labor and she was adding it on. I told her that’s unacceptable and it’s not what they told me, and $65 was all I brought. She went back into the shop to talk to the guys and then came back and took my $65. I was fully intending on getting new tires for both of my vehicles in the coming weeks, but due to the lady in the front, I will NEVER go there again. The mechanics are great and I feel sorry for them having to work with such a person representing them.
Fantastic new tire and auto care shop! Great reliable service and competitive pricing! So relieved to have a local and dependable auto shop here in Ely!
I called to get a quote to get four tires mounted and balanced The price was good and they were able to get me in same day was very happy with the overall results The service was excellent and the staff is very friendly. A lot easier to work with than other shops in town
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