O'Reilly Auto Parts in
North Las Vegas (NV)

What clients say about O'Reilly Auto Parts in North Las Vegas (NV)

• Julia Martinez

  Experience was ok had few questions but it seems that I need to figure better options for car care needs as products not matching what I'm looking for.

  Oct 07, 2025
• Harold Pitts

  Very cordial employees and knowledgeable good service

  Oct 01, 2025
• karla Molina

  ⭐⭐⭐⭐⭐
  Adrian at Oreylis Auto Parts is amazing! He provided excellent customer service, was very knowledgeable, and helped me find exactly what I needed quickly. The process was smooth and stress-free. Highly recommend asking for Adrian—he truly goes above and beyond!

  Sep 22, 2025
• Sam M

  Adrian is such an amazing employee. He helped me change my battery with such a great attitude and was very knowledgeable and efficient. I would 100% ask for him again. The staff in general is very kind and attentive to your needs. I do feel bad because there was a crazy lady in there this morning that didn’t want to wait in line and lost her mind on them for “not helping her” when they were already tied up with other customers. Overall 5 stars! Keep it up (:

  Aug 29, 2025
• SVT ANDY

  Mel is the worst worker there should be fired. Made me waste my entire morning sending me to another orileys just to do a warranty swap when they had the part.

  Jul 27, 2025
• Heather Rushing

  Very helpful and friendly staff.

  Jul 23, 2025
• Victor Rodriguez

  Carlos and David are legit, they not only helped me out and went above and beyond but they also waited to make sure I got the right parts and stayed open passed the time to make sure I got it right, thanks O’Reilly, these guys are legit!

  Jul 17, 2025
• Mo Jo

  Gone are the days when you could walk into one if these places and the guys at the counter would ask if you need help finding anything. Now, they act like they don't have time to stop with their conversations to actually help customers. Manager needs to train staff to stop acting like useless clerks.

  Mar 21, 2025
• Mario Alvarez

  Really nice people I would definitely recommend them their work on my area. New manager is really nice. His name is Jason. Come check them out.

  Mar 11, 2025
• Bob Gumm

  O'Reilly's is always helpful to me and my friends with the parts we need. O'Reilly's has never let me down. For as long as I've been wrenching on cars and trucks O'Reilly's has never let me down.

  Feb 26, 2025
• Gwendolyn Sanders

  1/21/2025
  I like to thanks Jason for his excellent customer service and helping me on my car issues, great Guy. 2000%.
  
  On 11/29/ 2020 I like to thanks Alex W. For his excellent customer service, helping me find what I need. Getting a battery. 100% rating.
  
  I called for help, Andrea was so helpful and went t by w extra mild she is a keeper, excellent customer

  Jan 22, 2025
• Laura M

  David and the rest of the crew were very helpful, professional and knowledgeable. I can't that them enough. You guys rock!!!!!

  Dec 12, 2024
• Luis Martinez

  I’ve been to this O’Reilly s few times but the last 2 interactions were with great customer service and very helpful
  
  Thanks Sergio

  Nov 24, 2024
• Joseph Saavedra

  Great customer service. I love O'Reilly's the people working here always know what they are talking about

  Sep 07, 2024
• Elite Audis5

  Called to ask for an adapter. Talked to a female.. after she seemed confused. I said don’t worry about it and thank you. She hung up African lady. 8/4/24 7:45am.

  Aug 04, 2024
• P Ray

  I would definitely reccomend going to this O'Reilly and NOT the one on Craig... I spoke to a very professional young man called Sergio L. (I asked for his last name and for privacy I wont put it on here) and this man went ABOVE and BEYOND to help!! I felt like my problems became Sergio's problem and was extremly eager to help me solve my car troubles. This man deserves to be promoted! Sergio, is actually making O'Reilly shine brite!! Thank you Sergio L!!

  Jul 27, 2024
• RaveHeart

  I came and asked them to check my battery and power. They said I needed a new battery, acted cranky that I wanted them to install it, and when I said my battery light is still on after resetting the Maintenance lights they said I'd be fine and shooed me away.
  
  Ended up stranded for hours in the middle of the street cause they couldn't be bothered to check proper diagnostics, didnt even check the new battery once installed. First O'Reilly experience and probably the last.

  May 10, 2024
• Raza Kazmi

  Stopped here after experiencing some car trouble, the people working here were super knowledgeable and helped me get all the parts I needed to get my car up and running!
  
  I've never really had a bad experience at O'Reilly's, and this location was no exception!

  Mar 12, 2024
• Ztar Imagine

  Guy was super helpful with a return I needed. The original product I purchased wasn't working well for my vehicle. He said this product normally doesn't take returns, but he managed to find a work around for me to exchange the product for a different one. Definitely coming back to this location because he was so awesome

  Aug 27, 2023
• Allamani Wellness Inc.

  My pregnant wife went in there to get oil for our two cars. The kid Dominic behind the counter wrote down the oil she needed and didnt help her to get it, or offer to help her take it to her are. ZERO customer service. It was more important to him to sit behind the counter and talk with his friend. When I tried to call today, he picked up, I asked to speak to a manager and he put me on hold and NEVER came back to the phone. I’ll drive the extra 3 miles to get to autozone now

  Aug 18, 2023
• Tom I

  Very unfriendly staff ! No good morning, no welcome in, nothing. After that I wasn't expecting a smile anymore. I know O‘Reilly stores aren’t like that. So it’s just a staff issue!
  And really poor service. Knowledge is zero.
  Extremely unhelpful. I could help myself. But older customers or women are lost here!
  I'll never shop at this O'Reilly auto parts again! Or change the staff!

  Mar 27, 2023
• Robert Marrazzo

  I thought I needed a new headlight for my 2016th Pathfinder only to find out that it was loose Martin was a great help and he also helped me with the exchange to just get a new battery from my auto start remotes good service here

  Jan 04, 2022
• Marry Jean McMahon

  I just went to this place to get my lights replace. O’Reilly Auto Parts install lights specially when you buy the parts from their store. But the guy with a curly hair lie telling they don’t install and refuse to do it. What a shame. I came to this store many times, and got my lights installed. Now I will never come to this store ever again. I wouldn’t recommend this place.

  Nov 15, 2021
• Neco Williams

  I wish I could have given a -1000 star rating based off the disappointing “customer service “ experience I had today. I walked in and noticed- total of 4 employees; one was helping a customer and another was on the phone while the other 2 did nothing and we’re hanging out. The employee who was helping the customer in person asked if he could help me. I advised what I needed while the other employees looked on. I then walked over to one of the employees who was just standing at the counter for help and with a straight face responded with the following, “ I’m about to go to lunch and I’m watching her (the other employee) over here.” Are you kidding me??!!! The other employee who wasn’t doing anything decided he was going to ignore the fact that I was waiting and assisted another customer who walked in five minutes after I arrived. I couldn’t believe the disrespect and lack of professionalism so I politely walked my money, dignity and respect out the door! It’s a shame that in this economy people are grateful to have a job, however some people just don’t care at all and it shows.. case and point!

  Feb 19, 2021
• Connie Sleeper

  The gentleman who took care of me was very nice and even told me what another O'eilly's didn't. He made my visit very pleasant and didn't try to cheat me on the sale. Good business here
  Very helpful.

  Feb 19, 2021
• Patrick Duffy

  Let me tell everyone. When you go to this store and deal with Brandon and/or Alex. The customer service is impeccable and worth every penny spent at this O'Reilly Auto Parts.
  There was another employee on that night that was also help a customer, installing a part in their vehicle. Get work men!

  Nov 10, 2020
• Joshua Doerfler

  First I'd just like to say, Im a realist point of view person. I received great customer service today from Counterman Rey. I informed him of my vehicle specifics, what I needed along with how much I planned on spending. He offered me a sales flyer with current specials which was very helpful. In the end I received exactly what I went in for and spent less then anticipated. Thank you Rey I will be a returning customer

  Aug 22, 2020
• Cheryl Lyon

  The knowledgeable employees are right there to help. And they are friendly, that means alot these days!!! Way to go!!! Gotta give credit where credit is due!!! No wait in line times either. I'm from California, I come up every month to care for Dad and Mom. O'Reilly is right down the street and I am thankful for that.

  Aug 15, 2020
• nicholaas2006

  Excellent service. Friendly people. Very helpful. I like that they carry things most places don't. I ordered a complete suspension conversion kit made by Monroe. It was for my Eddie Bauer Expedition. It included the entire air bag and air shock coversion for about 250 dollars. An excellent value and works amazingly well. I also like they do free code scans on vehicles as well. Online coupons add to the value.

  Dec 16, 2019
• Juan V.

  I walked in to buy new windshield wipers for my car, no greeting by anyone (not that i care) just thought id point that out. Anyways, as i was looking at all the different sizes and brands i noticed there was 2 employees who could clearly see me trying to figure out which brand and size were the correct ones. Not one employee cared enough to ask me if i needed help at all (which i didnt). Point is not everyone knows their way around an autopart store. If my wife, daughter or ANYONE for that matter didn't know what to look for, it would be nice of them to have better customer service and offer some assistance. In my opinion, thats the most important thing in running a business. Sorry for the rant but that's a pet-peeve of mind.

  Apr 18, 2019