I gave the sales rep there, Sergio, the manufacturer's number for the 2 OEM rims I needed ordered. Not only did the incorrect rim get ordered, the 2 rims didn't even match each other. This place has no QA/QC-ing goin on. On top of that, I was never told the rims arrived and when I decided to call to check in they said they had been there for a week. I went there 2 days after calling and the front desk person told me the order had been "killed" because I didn't get them in 10 days or less. Thankfully I made it just before they got shipped back. I was never notified they arrived and when I called Sergio to ask if they had arrived, he didn't even inform me of this kill order process they have. Needless to say, I returned both rims, they never asked what the issue was, nor no apology. This place also doesn't answer their phones, I have to call about 10-15 times to get through. From my 1-time experience, this place suuuucks. Will never recommend to friends or family. Why 2 stars then? Well it can always be worse and it is the holidays :)
(Translated by Google) The only really bad thing about the service is that you can make up to 20 calls to inquire about a spare part or vehicle component and they don't answer the phone. That doesn't help us as customers, but everything else is very good.
(Original)
LO ÚNICO MUY MAL SERVICIO ES QUE PUEDES HACER HASTA 20 LLAMADAS PARA CONSULTAR SOBRE ALGÚN REPUESTO O PARTE DE VEHÍCULO Y NO CONTESTAN EL TELÉFONO ESO NO NOS AYUDA COMO CLIENTES , PERO LO DEMÁS ES MUY BUENO
(Translated by Google) Because it is much cheaper than other places I have known.
(Original)
Porque es mucho más barato que en otros lados que abia conocido
595 E Brooks Ave # 302, North Las Vegas, NV
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