JD and Joe are great people. I took my F450 in to get some work done - they did several hours worth of labor to fix my problem but couldn’t do it. They didn’t charge me a dime. They are honest to a fault, and stand behind their word. I highly recommend this shop if ever in West Yellowstone — you will get a fair shake, for sure. BTW, a Veteran Owned Business is NEVER a wrong choice.
Joe repaired my Subaru after Subaru itself couldn’t figure out what was wrong with it. He always keeps me informed about what he is doing and makes sure we are on the same page before moving forward. They are also very reasonable with their pricing. Joe is a USMC veteran, so if you want honest work done for a fair price—and you want to support our veterans—this is where you bring your vehicle when it has issues!
I was getting ready to go into Yellowstone Park when I decided to make a slight adjustment to my fan shroud under the hood and accidentally broke the nipple from my radiator to the overflow tank. I called JD's Auto and they had it ready by 10:00 the next morning with a new radiator, oil change and tightening up some loose ends. They had quoted me just over $1,000 and the bill was actually $900 something. Definitely came in clutch and got me back on the road with minimal headache..
Avoid this shop. Not only did this shop unable to do a fix that they said they can do, but also when the repair was done by another shop I was informed a lot of things were messed up and hooked back up wrong.
I don't recommend using this guy. Either he's incompetent or a crook. I had electrical issues and my truck overheated. He told me i needed a water pump, about a $1500 job. I told him it was electrical, being a wrench turner myself. He argued a bit, charged me $125 diagnostics fee for misdiagnosing it, and i left. I drove it 3300 miles to get home without anymore issues. Now I'll figure out what's wrong
They are too busy so didn’t even wanted to take a look at my car. Asked me to come back in 2 days. Went to a different mechanic who changed my thermostat in half an hour.
Just straight up lied to me. Told me I needed a new timing belt which I thought was strange as I just had it replaced, so I save up the money to get it fixed which took awhile and then take it to another shop and all that needed to be replaced were two spark plugs and they said the timing belt was fine.
Hands down the best repair experience I have ever had. If I lived here, this is where I'd take my car every single time.
We broke down at Old Faithful in Yellowstone and got towed here in the middle of the night.
Not only did JDs get us up and running the very next morning, but Joe was extremely friendly and super helpful.
Bonus: The cutest shop dog ever.
First thing, ignore the negative reviews. If you have car issues, you want someone who knows what he’s doing, and that’s Joe. Bottom line, it’s going to cost money when you fix your car and when you’re on the road, who knows what can go wrong. I came to Joe towards the end of the day, while he was in the middle of finishing up a job. We talked about my car problem and he said he’d be able to get my car in the shop first thing in the morning. I brought the car in at 8AM, shortly after, he gave me a call for an update and took the time to show me and walk me through what was wrong with my vehicle. I had some bad plug wires and I was having a misfire. Joe worked quickly and we were back on the road by noon. I highly recommend Joe.
I pulled in with a truck that rattled like Jed Clampett from the Beverly Hillbillies. JD had it fixed in 10 minutes and hardly charged me a thing to replace the broken clamps holding the exhaust stuff up.
JD is a miracle worker and an angel rolled into one. (This problem had stymied my husband for months.) I can’t express how lucky it was to find a great mechanic here in little West Yellowstone.
Sorry for the belated response Joe's....
This Father/Son business is very good. We were towed from inside YNP on a Saturday afternoon to JD's lot (closed Saturdays and Sundays) and dry camped there until Monday.
Crew arrived promptly at 8 AM and were immediately inundated with weekend victims.
Joe Sr. Explained that there were 2 customers ahead of the three of us and he took our information. We checked into the Hotel adjacent the shop and waited (patiently? Nah!)
They informed us that our starter was shot and it would be replaced by afternoon.
As with ANY automotive breakdown, there were more problems unforseen. They called, Explained and showed us all of the bad components.
If you're looking to be coddled, just tell the tow driver to take you to Bozeman (which they can't do so you would have to get another truck).
Long story...stays long. They got us on the road Wednesday morning due to complications but did it professionally and with decorum.
Expense is irrelevant in a one horse town.
I definitely recommend JD's to get you on your way.
And give Rosie a scratch behind the ears, she's a sweet pooch.
VR
Mike, Suzy and Lucky.
As it often goes when vacationing, troubles arise. Ours was brakes. In the middle of runs into Yellowstone these guys worked around our schedule so that our trip was still as fun as hoped. Then on top of that they showed their honesty and ability to troubleshoot without me being concerned about being taken advantage of in our situation.
I have always looked for quality product/work at a fair price and good service. We found all of those here.
These guys were great! Our brakes started acting up, so we brought the car in to be checked. They had a quote ready the same morning, and even though parts had to be ordered, they got us back on the road before lunch the next day. They were also very open about what needed to be done, and showed us the damaged parts while talking us through it.
JD Is is a super great guy once a marine always a marine We had some tire trouble and even though he doesn't fix tires he let me use some of this stuff to get us back on the road Simper fi brother USA 🇺🇸🇺🇸🇺🇸🇺🇸
DO NOT GO!! The owner will rip you off!!! RUn the other way!!! Our vehicle would not start due to frozen diesel. The owner Double priced the service and said our batteries were dead. The quoted price was $120 more than the original battery price plus the service. We proceed all supplies and service with other shop in town. Guess how much we could have saved-- $ 650 but because we were women he took advantage. Very disappointed and bad business. Please don't stop here, there are 2 other shops with better customer service and pricing.
AVOID THIS SHOP!
JD’s was recommended to me by the tow guy when my car broke down in the middle of Yellowstone so we took my car there. Couple of days later he called me that he found out the issue (alternator went out) and quoted me for 800$ total. Few days later he called again that car is ready and total is 1000$. He had car for two weeks before I could fly back to yellowstone but refused to replace other part I wanted before I pay him for first job. He only takes cash or check so when you in the meantime continue on your travel you will have difficulties. Anyway I picked up the car and after 90 miles it broked down again. Turned out the new alternator was not fixed in place properly and pulley was missing some parts so it seized itself, belt got damaged and needed replacement plus relay and battery got damaged too. So I had to spend 3 more nights in the hotel while my vacation was screwed thanks to him. He paid for the pulley job but not for relay and battery and was acting like I destroyed his hunting trip holiday cause he must had deal with me. While it was his poor work that cause my holiday to be shorter by 4 days and extra 600$. If you’re very desperate use his service but have it rechecked in the first available shop. Rude unprofessional service.
My son's clutch went out when we were in Yellowstone. We had to fly back to Michigan and our son was in the process of moving to Idaho. JD overnighted the parts, fixed his clutch and he was off to his next job in Idaho in no time! The price was more than fair. He even let us try his amazing homemade pickles. I would highly recommend JD's automotive!
I’m an Employee in Yellowstone and took some time off to camp in the Tetons and do some grocery shopping in Jackson when one of my car brake lines snapped on me. No one in jackson worked on the weekend so I was almost literally stranded. Long story short I ended up towing my car up to west Yellowstone and luckily into JD’s shop. I called to let him know what was up with it and a day later when I called back to maybe get an estimate or something he told me it was ready to go and for the lowest price I could ask for! It was a pleasure to do business with him. Keep in mind he only accepts payments in cash, but with a bank and ATM about a mile down the road it’s no big deal. Would highly recommend anyone with decency and respect to go and give him business.
Our truck needed a fuel pump. The first one we bought and Joe installed was defective. Joe took it out and we returned it to Napa. We got credit for that one. Joe ordered one and put it on his account at Napa and installed it. We paid Joe for it. On our way home we were having some issues and when we took it to our mechanic we were told it was a defective fuel pump. We had another one installed. We called Joe and he was argumentative. Our mechanice installed a new one and we returned the defective one to Joe. He was going to have Napa Corp check it out and get back to us. Well he never got back to us. I called him and he informed me the fuel pump was not defective and I asked if he could return it to us since we bought it and he said " I have spent enough time on this. I am done." So he kept our fuel pump that we paid for!!! Don't test this man.....he gets nasty and he cheats!!!
Joe removed and replaced our axle on our travel trailer. Was very pleased with his workmanship and his charges were very reasonable. If we're ever in the area and need anything done we will be seeing Joe again
If you want to be a cashcow and be treated very badly, you found the best place. I would advise everyone not to go to this garage. Joe was very unprofessional, not transparent at all and asked for a crazy price.
Would go back to this family owned vehicle repair shop. They were very helpful and honest. They weren't able to fix our truck but they tried and they towed our truck to their sho.
Was in the area for vacation from 5 states away and thought the undercarriage was coming apart with a new noise that started on the drive here. Joe had me in and out in less than an hour with piece of mind. Was just missing a brake spring! He wouldn't let me pay him or even spot him his lunch. Family owned and it shows!
Check engine light came on while camping at West Yellowstone. Went to JD's , got my diesel truck diagnosed and repaired before lunch. Good service, good price and I'm a happy camper again.
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