EMS Truck Repair and Towing in
Miles City (MT)

If you want to be overcharged and lied to about your repair cost call EMS.

Thank you guys for your the best service and for your help and job ❤️ God bless you!

Today was a very bitter cold 30 below zero day. One of my trucks gelled up. I reached out to EMS ask if they had someone that could run out and bring some 911 diesel treat to help get my truck going. they were very fast to get out there to my driver and get the truck up and going. I highly recommend doing business with them. They were reasonable on their price and again were fast on helping my driver. This could’ve been a very bad day for him with this extreme cold, but they were there promptly. thanks again for your help guys!!

Very courteous very knowledgeable quick service good convo would refer and would use again.

Towed our 26” foot motorhome off the interstate… didn’t have to wait long at all for the tow. Really nice people.

At the pilot, my Drive tire blow up I called these people first they said they Don’t have tires … I called back asked them if they can double check so they found one but they give me a quote over $1000 to put it on. If they don’t wanna work, they will use any excuse…

These guys were awesome. I came in here to get my truck looked at after some mechanical issues down the road. Everyone from the guys in the shop to the people at the front desk was friendly and helpful. Mechanic explained and showed me the issue very thoroughly and gave me a quote for repairs. In the end, i decided to fix the issue myself and not use their services. Unfortunately, while getting it looked at, they took a belt off my engine and forgot to put it back on 😕 Overall, good people, and they have a really nice driver lounge inside with snacks! 👌

My waterPump went down, I-94 I drove my truck to the shop and they were very Nice and helpful gave me a good Pricing and had my truck fixed in no time, the Guy who fixed my truck was Justin He did an amazing Job thank you Mike for the service.

Couldn’t get the problem figured out ourselves but EMS came over right away and Justin stayed late to get our repair figured out and fixed! 10/10 would recommend have always been honest and fair!

Katie and the guys are amazing went above and beyond to get my rad fixed will definitely recommend them to others and will definitely be going back in the future

Stay away. Paid this company $3,300 to tow a semi to the border, and they couldn't take our trailer. EMS said they would charge $35/day for us the leave the trailer in their yard which is unsecured and ungated (verbal agreement). Went to retrieve trailer and the rate they charged us was $100/day for 23 days! We are located in Canada and couldn't get a unit down to Miles City until now. Asked to speak to owner and conveniently he wasn't available. The service writer (female) was very rude and unprofessional. She was rude to our Safety & Compliance employee who handled payment. Apparently their phone calls are recorded and the service writer conveniently couldn't find the call log of the conversation between the President and the owner. Way to kick a customer when they are down. Nice price gauging. They were not willing to work with us on the price and in my opinion is scamming a consumer when they are already down. Where is the customer service in this industry??

EMS provided mobile service, replacing a starter while we were stranded in a rest area 30 miles from Miles City. Timely and excellent service. Highly recommend!

Excellent company. They care about their drivers, and the people that they serve. I highly recommend them for breakdowns on large vehicles like tractor trailers, UPS, TRUCKS ETC.

Great company! Towing job was done perfectly. Customers service Katie 5 stars, mechanics who involved in diagnostic my truck 5 stars. Jeff same 5 stars! Couldn't fixed my transmission but it is very complicated transmission DT12 Have to wait in Freightliner dealer about 2 weeks.

Katie and her crew were fantastic to work with. They came and towed our Penske 26' truck and car towing trailer to their shop and repaired a U joint and replaced the destroyed fan belts and did the electrical repair for the computer system related to the DEF system. They made us a priority, as we were stranded in their town, on our way from Florida to Washington State. They are excellent at their work. Could not have been more pleased!!!

Great experience. Good at trouble shooting Don’t just throw parts at it. Took the time to look over the truck. Found a couple of other small problems and called asking if I wanted them to fix it. I’m impressed

The mechanic was perfect and excellent, great customer service good communication, they had fixed our problem on the road easily and quickly. Good job guys…. Thanks again and again.

Fast and very friendly. They keep you informed of what is going on with your truck. Fast at getting to you when you are broke down on the side of the road. And when repairs can’t be done on the side of the road they follow you to a safe haven.

Very helpful. Did a lot to deal with roadside assistance to get my rv towed. Katie was amazing.

I had a great courteous experience with Katie and Ethan. Very humble and polite staff that went above and beyond to address my problem. Highly recommended, great work team. Keep up the good work!

I'm extremely satisfied with this shop. I had an air leak on the trailer and the guys were so nice to check and fix the problem right away I showed up on their door. Thank you!

Good mechanic! Got my truck breaks fixed in 40 minutes and send me down the road to North Dakota safe and secured.

Had a turbo blew and and towed to this shop. Very nice and friendly people. Got me right in and done the next day. Now I did only drive 95 miles and the new turbo blew and got towed right back to the same shop. Now pdi says they won’t cover it under warranty for obviously reasons but this shop completely backed up there work and took very good care of me. They gave me rides to hotels and places to eat. I would definitely go back to this shop and I recommend

I told them my water pump was out, the mechanic looked at it for all of 30 seconds and agreed, I was charged $125 for that diagnosis!!! The water pump has 4 bolts and attached to 2 fan belts, due to the leakage no draining was required, for the replacement of the water pump they charged $218 for labor!!! Slow Slow Slow or should I say suck'n all they could!!! They were personable enough, but if I was suck'n someone's wallet, I guess I would be too!!! I won't use them again!!!

Through no fault of theirs, my imploded driver side window could not be repaired. Everyone was helpful in getting me a room, getting pics of my reefer temp gauge for Safety, and outright friendly.

The guys at EMS saved our day! We are on our way to eastern Montana and the alternator and battery went on our truck, they were quick and efficient in our time of need!

They did a good job, helped me to start up my truck after the fuel froze. But they overcharged me. I asked to come from miles city to terry (50 miles) Fixed my truck in 4 hours. 150$. And instead of 600$, I paid 1800$.