This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the available recent reviews, sentiment for Steffen's Salvage Yard in Pacific, MO is polarized. Overall: 62/100. Many praise low prices, honest, helpful in-person staff, quick pickups, Saturday availability, and the option to walk the small yard; parts often fit and refunds are honored. Common complaints focus on rude phone service (hang-ups, little interest in cross-referencing), occasional lowball offers, a somewhat disorganized yard, and mixed pricing (some say cheap, others high). Inventory appears modest; when in stock, parts are found quickly and wait times are usually short, but availability is inconsistent.
Not to many places other than the big companies let you walk their salvage yard. Steffens is a small salvage and caters to whoever walks in. Pricing is fair. Parts are good.
Very nice people!! Very reasonable prices, Helpful, and willing to work with you and what you can afford. I ended up getting the wrong part(my fault) and they took the part back no questions asked with a full refund! Will be the first ones I call if I ever need something else.
Thanks Again For Getting Here On Short Notice and for Taking Care of My Two Vehicles in a Matter of No time. Fair price on Picking up and Scrapping My Vehicles.. Driver Was Respectful and Professional...
called about a part and the gentleman on the phone did not care about cross referencing my vehicle with the 8 other ford cars that this trans was used in. instead he just said " I don't have one" then immediately hung up before I could say anything. I have never had a salvage yard be so rude.
Very cheap guy. Takes Advantage of people in bad situations for his benefit. Very greedy old man. I would never sell him anything cause he's going to give you the lowest price in the area.
Needed help finding a tire and rim in an emergency after being hit by a drunk driver. They had the parts, got them for me quickly and got me on my way on a Saturday less than an hour before closing. Thanks guys
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