John's Towing and Recovery in
Pacific (MO)

They were helpful and quick. No complaints other than I wish it were cheaper but they were the same price as a less helpful competeter

Mark was quick, knowledgeable, and explained everything very well. I was very pleased.

Brian had excellent customer service. Clear and prompt communication overall.

Mark with John’s Towing was excellent. I got a flat while pulling into an urgent care with my child. He had the tire off our car before reaching out to me to pop the trunk for the spare so I could focus on my sick kiddo. Mark arrived quickly and was finished within 10 minutes.

First of all my insurance was a nightmare but John's towing saved the day. My wife's car broke down at home on a sunday while I was out of state as a truck driver and my insurance kept changing the date and time for pickup. John's towing towed my wife's car to the mechanic shop on Wednesday evening at the mechanics request and dropped the key off to the mechanic for me at a time that worked for all parties involved not my insurance. John's towing single handedly saved the day and I am so thankful for their understanding and professionalism.

Could not have asked for better service. Arrived super quick and was knowledgeable.

Derrick called to tell me he was on his way. I didn't hear the call, he called until he was able to get ahold of me. When he did, was very pleasant & professional! Where I was sitting on I-44 was not really a safe spot, right next to the guard rail. No room for mistakes, he made sure I was able to exit the van safely! This was all done within the hour of me calling. He was very professional & courteous. I definitely will use them again in the future! When I received the invoice I was shocked on the cost of the service. I thought for sure it was going to be a hell of a lot more than it was! Seeing that just made the service 150% better on top of the 100% I already received from them! I didn't have cash on me for a tip for Derrick, but I did just buy a fresh apple pie that I gave him. I Sincerely Thank You, Donnie Schuttenberg

I have had vehicles towed several times by this company. Never a problem. Quick service, too. I went through AAA for the tows. Derrick picked up my truck this time. He was very cordial and such a gentleman!

The most reasonable pricing in my area. Super quick to get to me, and the driver was very nice. Will continue to use this company should I need to in the future!

Excellent service! Driver was proffesional, very knowledgeable and explained everything. Highly recommend!!

I’ve had to have my car towed a few times this year and John’s comes to my rescue! All the guys have been amazing - knowledgeable, helpful, and super nice!!

Mark was fast and professional. Kept us warm and got us and our vehicle home safe!

These guys were awesome!! Not only was the Mark polite but he was also here within about 20 mins after I called it in. Thank you guys for being so professional!!

Fantastic service. Mark was my driver very professional took care of all my needs. I recommend John's Towing to everyone.

Mark Browder the towing operator with johns towing was professional promt and polite and assured me all would be taking care of .thanks Mark your on my go to list Happy holidays and thank you

I didn't end up needing a tow truck, but after calling 6 places, John's was the best price by far. He made the phone call so easy and if I didn't find another repair shop closer, I would have had John's tow for me.

— Quick, professional, and local Under new ownership and management, service is fast, professional, and clearly customer-focused. The tow truck arrived on time, handled my vehicle carefully, and the driver explained pricing up front. Recommend for reliable 24/7 towing.

Great service and polite people! They are under new management/owners 10/10 would recommend to everyone

Service was great. Got right to the point and got me a tow truck in 20 minutes. Driver was friendly and nice.

Companies will use "under new management" as a blanket to cover up messes. Not in this case, they have flushed the toilet and started over! Time to give them a chance to get you taken care of. Fair, friendly, and professional.

Said they would be at the location for pick up at 6:15 and are still not here over a hour later. Would not recommend.

The driver Brian came out to help my mom when she needed her car towed. We can't thank him enough! He was very professional, and polite. Thank you for your help.

I had John's Towing tow my car through AAA. I had an excellent experience and would use them again. Mark was on time and very professional.

Appreciate mark coming out so quick and changing the tire. Professional and courteous.

My wife was ran off the road, we didn't have a choice in tow company not that she was in the condition to decide anyway. You call and get John who is beyond unprofessional. On the weekend he just repeats the dog will bite. I wasn't asking to hop the fence John, I was asking for paperwork out of the car. Refused to tell me cost of towing and storage. Hung up on me every time I called. We had a traumatic event and he wouldn't even let us get paperwork out of the car without paying full amount, which he would never provide. Pray you never need his services.

These guys have fixed multiple vehicles in our fleet. Very reasonably priced too. Will continue using this company to do our repairs and tow our broke down vehicles! Thanks John and team!!!

⭐️⭐️⭐️⭐️⭐️ Outstanding Service! John’s Towing was amazing from start to finish. He went above and beyond to make sure my car was handled with care. One of the things that really stood out to me was how cautious he was not to drag my hub/rotor on the concrete—he treated my car like it was his own. The whole process was smooth, professional, and stress-free. If you ever need a tow, John is definitely the one to call. Highly recommend!