I would give Tony a 5 star rating for his knowledge and great skills as a mechanic. I wish I knew more of what took place while my car was there for almost a month and why it went in for a battery and Altonator that I stated we do not use aftermarket parts and Denso only to once again replace it 2yrs later and the battery. But it was the day I picked it up that then become the bleeding of money, I picked my car up, drove to Jeff and lost power, he told me to bring it in, my converters were clogged, I knew that was an on going issue with my car and he was very helpful in getting magnaflow headers and resonator ordered for my car that did have to be specific made for my car. Tony didn't fail me as a mechanic, it was the aftermath of my car was damaged while in his lot and it was obvious it was taken for a joy ride and drifting. As I was told my wheels had not been changed yet had damage to a front wheel and back rear fender scuffing. Never under estimate a auto enthusiast because it's an Awd car, the front tires and the back tires take a different weight (they are not staggered, but my other car is). So when I checked the pressure and my front damaged wheel that would cut you sharp newly damaged wheel and tire matches the back weight and the back fender was scuffed, yeah wheels were switched. Do I believe Tony did that, absolutely not, but his qshop, and someone knows exactly what they did to my Lexus IS.
Tony is a great mechanic but only if he no longer allows his shop keys to be given to others. I will never know what happened but a battery and Altonator and aftermath to just get it home cost me nearly 5k and another 3k to make it drive straight and safe to drive again.
I know my vehicles top to bottom, I own a few and I own a Lexus IS page.
Life motto, once your are burned, you can't be burned again 😉
Was traveling from out of town took my truck in for an engine light alert. Tony quickly assessed the problem and determined a solution. Thank you for your quick assistance B & R to get me right back on the road!
Great customer service, fast work, and honest people. Would definitely recommend, Gentlemen didn't know me but were very respectful and friendly. I will go back for next oil change for sure.
Owner is professional, meticulous, thorough in his approach to repairs. When one of his employees failed to act responsibly, the owner took responsibility and accountability, and refund was issued. Employee was released. It's so rare to see this level of integrity. Highly recommended.
Tony is a top notch mechanic and he has outstanding customer service skills! We could not be more pleased with all the work he has done on all our vehicles. I highly recommend B & R Automotive for all your vehicle needs.
Very good overall experience. They have been working on Osage Ambulances for years so I figured I'd give it a shot and have them work on my car, nothing major but they did a good job on oil change, tire rotate,and a minor repair they even checked my tire depth with a gauge. They took the time to make sure it was all done properly.
I am not from the area and was having problems with my truck, I went to a local shop in Linn (not going to name the place, but it is in the vicinity of the post office!!) they changed my oil and charged me a ridiculous amount of money. The issue I had with my truck was not addressed in any manner.
I went to google and found B&R automotive, I went in and spoke to Tony, told him my issues, he had my truck in the same day. The issue was repaired immediately, I use the truck for work and he had it fixed in no time for me. The price was very reasonable.
I have had some more problems with my truck over the next few months. I take it to B&R and Tony and his staff gets to it the same day.
I have recommended this to my coworkers and they have had great experience with their service as well.
We all travel the country working around the US, we hate to leave the area, finding a good place to get your vehicle repaired is a real challenge. We will be back later in the year to do some more work, it is an hour and a half away. I ensure you I will drive to B&R for all my vehicle repairs.
Thank you Tony & Staff for you excellent service.
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