NAPA Auto Parts in
St. Joseph (MO)

What clients say about NAPA Auto Parts in St. Joseph (MO)

• Nova Politte

  Good prices and convenient location, but your clerks need to learn to stop trying to think for the customer and just dispense the parts, especially when they don't know what they are talking about. Today I went in for a basic can of R-134A refrigerant, the cheap stuff, with no additives. They cost like $11. There's no display in the store, so I have to ask the clerk to go look for one (they are kept in the storage area upstairs). He comes back down with a $34 can of "high mileage" refrigerant with lots of additives and sealants. That's not what I asked for, and I explained to him that this wrong can has lots of sealants and additives which I do not want. I clarify what I want by showing him the actual item on NAPA's website on my phone. He sees "self-sealing can" in the description of the product and tries to argue with me that the $11 can has "sealants" in it too. No, my guy, that's not what "self-sealing can" means. A self-sealing can is one that closes up again when it's unscrewed from the fill adapter. It does NOT mean that the refrigerant contains sealants. Anyway I didn't want to argue with the man anymore, so I left and paid fifty cents more to get what I want with no tiresome debate or second-guessing at another store. Most of the time I can get in and out at NAPA with what I want at a fair price and no hassle, but dang was this frustrating.

  May 12, 2025
• Doc Arnett

  Very courteous service and his inventory to meet my needs. My first visit here and entrance was not easy to find. Ended up walking through Collision Repair showroom and down interior steps to get to the store. Entrance is on lower level, east side. Now... I know! Guy who helped me was very pleasant and provided excellent service.

  May 02, 2025
• Carol Sigrist

  Very friendly people and they do great work. Will not take my car anywhere else. Very hard to find a place you trust any more. So if your looking for a good place to trust for oil changes, anything under the hood work, brakes, tires, or you had someone hit you then call there tow service is great also.

  May 09, 2024
• Nick Candler

  Good helpful staff

  Jan 07, 2024
• Kathleen

  Great employees. Very helpful

  Jul 22, 2023
• Julie Smith

  I think my husband spends more time here than at home, lol

  Jul 21, 2020
• Linda Talbott

  I will never use this store again very rude person employed there

  Jul 20, 2020
• Erin Morgan

  I am from out of town, and prior to arrival had my oil changed. The skid plate was not secured completely, which we discovered on arrival to St. Jo's. NAPA went out of their way to find a bolt, and replaced it for me, all for free. I was here for baseball, without my husband, and it meant alot how much they helped me! Very thankful for this store!

  Jun 27, 2020
• Diane Smith

  Love the guys at Napa. Always friendly and knowledgeable!

  May 27, 2020
• Brianna Smith

  I'm very glad I found this place. My husband's truck needed a new part and Dennis was very helpful. We got the truck taken care of quickly. We will be continuing to shop here.

  Mar 11, 2020
• wayne goacher

  Nap at a very good place the guys are very helpful very friendly. Very expensive but very friendly. Only place in town that I know of you can still go and get parts for your race car thanks to Dale Eden thank you buddy. And it's good place to buy 116 octane yeah I'll go back

  Sep 15, 2019
• Jerry Withrow

  They had the part I needed at the best price in town. The employees were friendly and helpful.

  Jun 05, 2019
• Melinda Dyke

  Helpful service

  Jun 03, 2019
• Michael Bowman

  If you looking for car parts your good place to go get them if you want factory if you're building a hot rod drink nothing factory about a hot rod they really didn't have what I needed

  May 24, 2019
• PJ Conger

  When it comes to top notch selection I'm just about any part you need this is your place. Great customer service and inventory that is absolutely mind-blowing. Kudos to the crew at Napa!

  May 16, 2019
• Thomas C

  Went in looking for part. Guy came up to me ask if I needed help. I told him what I was needing, he said "NOPE" and walked away. There was no other customer in there to be in that big of a hurry. Not thrilled with NAPA

  Mar 25, 2019
• isaac hancock

  This place was a great place to go to. The guys there helped me through a problem with the bus engine that they had no idea about how are things working babe called around to multiple friends and shops to get all the information they needed. I would highly suggest this place

  Feb 17, 2019
• Brett Wright

  Well at first I was quite happy with them. But when they"forgot" to call me and tell me the status of my order. I was a little disappointed.

  Jan 17, 2019
• Randy Maddox

  went about 10:15 am and they wasn't open

  Jul 29, 2018
• James Mckinzie

  Ok

  Apr 24, 2018
• Russell Kenyon

  Staff where all extremely helpful and nice.

  Jan 10, 2018
• Edgar Leonardo Mozo Negroe

  Excellent service

  Jan 06, 2018
• Tony Morris

  Great people working there. Full of useful info.

  Dec 20, 2017
• Scott Holt

  Sweet place

  Jul 01, 2017
• Meranda Dennis

  Cheap

  Jun 21, 2017