NAPA Auto Parts - Auto Parts - Warsaw in
Warsaw (MO)

Went to take a part back argued with me about being from the store even though I had a receipt. It wasn't in the box because the part was sold to me outside the box. They took my core and put it back in the box the new part came out of. I will not be going back and I will tell everybody I know to not shop there either. Jeff the assistant manager told me they couldn't take it back because it had been bolted up. That wasn't the case the hole on the motor were off just enough to not allow the bolts to go into the motor. If I could give a negative star rating I would. I DO NOT RECOMMEND you purchase parts from this store. The person who sold me the part name Sterling acted like he couldn't remember selling me the part his name was on the receipt. Very horrible customer service. My rating would be -100 stars.

Apparently, I was a ghost in the store because no one asked me If they could assist me with anything. So I went down the street to O'reilly auto parts and gave them a 5 star review.

Knowledgeable people, friendly too.

People are very knowledgeable and helpful

Great service, very helpful staff.

Always friendly service and knowledgeable staff i go there all the time

Jeff, made it happen!!!! Needed a alternator Jeff went above and beyond to make what he had work for me! 100% Appreciate your help!!!! P.G.

Always very helpful and seem knowledgeable!!!

Awesome experience even though the item I needed was not in stock the young man who was working went above and beyond

Has everything from parts for vehicles and RVs, like blueboy hoses. They also have pull toys for boats etc. Very helpful employees

These guys are good!! Attentive to my needs any time I need parts for our Volvo Penta GM based boat. Most others won't spend the time to cross reference boat parts to auto parts. Saves me lots of $$

Great staff. Friendly

Great guys working there! Helped us tremendously! Def will recommend & will return!

The guys here always do as much as they can to help you, even if that means referring you to another store. Has since become my go to for all automotive parts and questions

In and out with everything I need at a reasonable price

Always helpful in getting what I need. Highly recommend to family and friends.

Good prices, good service, and easy to deal with. Not as actively informative as I'd like tho, and their in-store stock seems a bit limited.

Clean and nice. Prices are fair.

Staff was absolutely the best. Went over and above to help me determine my problem and get me the best solution! Store was clean and had Boating and RV equipment also!

Bambi was very knowledgeable about what she was talking about, and she saved me cash.

I have been a mechanic for 20 years and just today I witnessed the most unprofessional display I have ever seen in any place of business. Both the manager and assistant manager were both very unprofessional and the manager was yelling and threatening a customer in front of his child. Personally I will go to Bumper to Bumper or Orielies from now on.

Knowledgeable people. Prices competitive. Inventory is adequate.

Very helpful,friendly staff.

Very helpful people working there ☺️

Every time I walk in the front door I'm amazed at Warsaws NAPA store and all the Lake Toys it sells and boat parts. So nice being close to Truman Lake and boat ramps when I need parts or even rent a towable for the day!

I got these hoses to fix my marine Engine's over heating issue. They cut them down to perfect size and were super friendly!

Great Service. I was stranded at the Ozarks Memorial Day with my truck, They closed at 2pm for the holiday. I took my truck to B&M Tire and Vicky opened the shop to get them the part so we could make it home. This was around 8pm on Memorial Day...This is unheard of at any other parts store. Thanks again for your help A+ Service!!!!!!!!!!!!