What clients say about Bracy's Auto Parts in Madison (MS)
I called this morning to try to get a motor for my vehicle. He was trying to sell me a dream over the phone $1500 for a motor. That’s not bad nowadays the issue came in a place when I asked them can I come and check the motor out and look at it before I purchase it that’s when he lost it and told me to take his word for it.
I called Bracy yesterday to request a rear end for my truck. Regrettably, he exhibited rude and impatient behavior. It seems that Rob has neglected the principles of good customer service and the influence of reviews. I recommend not doing business with this company. According to these reviews, the quality of the part is allegedly inferior.
update: As requested, I called Rob back this morning to confirm the part was in stock. He immediately replied that the part was not there and had already been sold. I was shocked, which left me speechless. He rudely responded that he had other things going on and didn't have to be on the phone. He hung up on me. I really hate that I can't give this brother a zero review because he deserves a flat-out zero - nothing more.
Spent 1500 on a motor in February and the middle of March the mechanic said it had a blown headgasket. When the motor was purchased, I had a tune up done to it, including an oil change. Didnt know It was leaking oil and by the man saying the motor only had 58,000 you would think in less than 30 days it should've never done that. Stating the motor was like new during purchase.
Guy is rip-off, bought engine installed it was no good, so you'll get your money back for bad engine but u don't get back the money u paid someone to installed engine, they don't test engines at all, so it's wise to find someone who has a test engine stand, wouldn't go back if it was FREE!!!
DO NOT BUY ANY PARTS FROM THIS PLACE!!!!! THEY SELL BAD PARTS!! We were sold a bad alternator. My Husband spoke to the owner Bracey and told him that he had tested the alternator that we had just purchased and was told we were sold a bad alternator. Bracey immediately began cursing. They stated that they knew the alternator was bad and they never tested anything. The customer service is the worse customer service that I have ever seen. This place is HORRIBLE!!! If I could have wrote a review without giving one star I would. If you are looking for parts, do NOT go to this place.
These guys were great, fast and helpful. They were very welcoming and delivered exactly what I asked them for. I hope I dont need another motor soon but I would recommend them to anyone. My mechanic was pleased when he saw the condition and shape the motor was in when I got it home.
Had to find a bearing for my truck. I found this place on accident because is was close. Great Find helpful staff knowledgeable good fair prices on parts
Purchased a used motor it was the wrong size so they swapped it for the correct size after 2 months.
I get it installed and it runs hot. No refunds after 30days. Just lossed $1100.00 and no engine. They sell crap!!!
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