They run a great business here the owner is honest and keeps his word. I purchased a car from here and it’s still running. He is honest about the condition of all of his vehicles and has a great staff.
$1500 down the drain. Four months later there goes my check engine light plus my airs not working. They replaced something on the ac but all it does is blow hot air. They replaced a part on my transmission now my truck jerks like it has bad gas in it. I was promised my truck would run like it did before but it's worse.
BEWARE!!!!! SCAM ALERT!!!!
They started off really good with my mom and I until after the first few times taking our vehicles to them, then it became to feeding a money pit.
My temp was under 100 so I thought it was the thermostat and they had it for 3 days then called and told me I needed a new radiator - BOOM 500 bucks - still didnt fix it. I told them I wanted the thermostat done this time - BOOM 300 bucks ( said it took them 3 HOURS to "crack" the housing on it and told me I was going to need a water pump instead. I said no thanks and 3 months later it turned out it was a faulty gauge and now everything is back to normal. This was the last straw with them for me, because before this I had paid 150 dollars for a serpentine belt replacement that I brought to them, and they charged me 1.5 hours labor. Also charged me 130 dollars for spark plugs that I also brought to them to put on. ALSO my knife mysterious disappeared from under my drivers seat also, which they claimed they didnt know anything about it.
Now on to my Mom. We got rear ended hard in her Silverado and they said the entire flatbed was going to have to be replaced and we should total the vehicle or it would cost us 7000 to fix. We took it to the dealership and with the insurance it costs us 500 dollars out of pocket, which was reimburst to us when the inspectors found it was fault of the person that hit us. next SAME VEHICLE - engine started rattling after I drove to new albany and back and thought it was a thrown rod because it rattled harder upon gassing it, but the oil light never came on. They charge us 4000K up FRONT for new engine not including labor. Turns out it was the freaking TIMING CHAIN one of our friends that is a mechanic said they tried to do the same thing to his daughters Lexus. These people have gone downhill real fast, and if you want REAL and HONEST mechanics only go to these 3 services since Mr Hurley is out of business. Pages Auto, Johnsons Auto, and MrCharlie in Plantersville if you have electrical problems... Hes pricey, but he will tell you up front what needs to be done and even he says do NOT use auto electric that guy is a scammer also. Very few honest mechanics are left now- so those 3 we have used several times with 100% success rate on service and price. AVOID AUTO ALLEY FOLKS! This is coming from the son of a mechanic that never listened to his dad while younger, and now I am paying the price
All the people here are wonderful people to work with. Experts in the field, knows exactly what they’re talking about. Gave me plenty of options to work with to fit my needs and budget.
The work they did on the car is breathtaking. Car looks brand new. They even cleaned the car! Brought new life to my vehicle. Will be coming here again for all my vehicle needs.
This is the only place I personally trust to work on my vehicles, he always takes care of us, and even if it’s a Sunday and we break down, he will make a point to get it taken care of for us, best mechanic I know, affordable and trust worthy!
The worst place to fix your car they will mess up your car on purpose so you can go back and spend more money and terrible customer service the women that works there is very rude
My son has a Saab that no one in town would touch. They not only did the work, but for much less than I expected it to be. Recently, my wife’s car wouldn’t start, so they came and picked it up, diagnosed it and did the repairs very quickly. If you meet the owner, you’ll find out real quick he’s someone you can trust. He’s got my business.
Do not take your foreign cars or manual transmission cars here. I’m now having to rebuild my shifter because they broke the shift selector cable end. When we picked the car up from having the radiator replaced the hose blew off the radiator when we pulled out. The flange on one of the joints on the hose broke so it can’t pressurize the radiator. To keep the motor from over heating. I’ve talked to several other mechanics in the area about what happened and they said all they ever hear coming out of this shop is bad. Wish I had asked them before hand. Will never do business here again.
Best auto shop around the area. Never been treated so well and left feeling like I could totally trust Auto Alley before they ever touched my truck. Kris was suggested to me by my daughter, who lives in Tupelo. I live in Oxford. My 2004 Ford F-150 has been misfiring in the number 3 cylinder since I bought it a couple of years ago. In other words it's been only running on 7 of the 8 cylinders. Not good. After numerous failed attempts to diagnose and repair in Oxford...and wasted money...Kris figured out my problem in no time, got me going good as new and the price was more than fair. I bought this truck from someone who is very special to me so it means the world to me to finally get it running right. Give Kris and Auto Alley a try. You won't be sorry.
Very friendly owner. Took a look at the problem right away. Had me fixed up and ready in an hour and didn't cost an arm and a leg. Will definitely be back (not too soon I hope)
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