What clients say about O'Reilly Auto Parts in Waseca (MN)
Normally a great store along with being open on Sundays like today, giving us weekend DIY mechanics a place to shop in town! But listening to a middle aged employee bad mouth another employee or customer in back or outside out loud to and in-front of us and other customers shopping, not impressed by him.
A few days ago I went to this store and because I wanted to change the tires, rods, end, so I was there I brought some tools, a jack, and my things to change the parts. I wanted to do it outside the store to buy any tools or parts that were defective there, but they threw me out. I had to put everything back together and they threw me out like a dog despite explaining to them why I did that. I really recommend AutoZone . They are very kind to their customers. They would never throw you out of any of their stores. That is a big lack of professionalism from the employees of this place.
I am very grateful to the two young men Daniel and Dave who helped me with my car. It wouldn’t start without a jumpstart and these two helped test the battery and clean the terminals (it had a dirty connection) I am grateful to these guys for their help.
Friendly and helpful employees!! After my recent experience with this location, I can't say enough good things! Daniel really went up and beyond by cleaning our terminals off and tightening back up after testing our battery. Prior to this the vehicle wouldn't start without jumper cables! Heartfelt THANKS to Daniel and his colleague Dave for getting us back on the road again!
I can't remember the name of the man who answered yesterday, but he was helpful, quick and our wipers and filter were delivered *so* quickly! Thank you for actually delivering them to our location (and not another with a similar name in another nearby city!) Order was accurate and complete.
We were stranded at 8:15pm and an awesome employee stayed late to help us out and made sure we had everything we needed before she left for the evening.
Pretty fast delivery just wish they would ask for more information when you come in to pick up your delivery for example your name or whether you ordered it online or over the phone cuz there has been twice where we've ordered parts and they didn't have a name under it so we would have to grab our phone from online orders.
A select group of employees have an attitude. Other than that, they are an OK store. Would not recommend to buy any of their tools, they're built like tonka toys!
Apparently jude in the waseca store does not want customers very rude and gives vibe of go away. So I will use the other parts stores in town that does want my business
Great service!! The employees are always friendly and knowledgeable even new people! They have a diagnostic tool for foreign cars which is great!! They aren't over priced and are super helpful!! Absolutely recommend for any and all car needs! If they don't have they will order it and it won't take weeks either!! Great place!
Ordered in a blower motor resistor for my vehicle, told it would be free pick up, and my total cost would be around 38$ when the part comes in. Picked up in store which was supposed to be free. They added almost 11$ due to having to order it from colorado. Why would your store, website and staff that i ordered it say itd be free to pick up if you were going to charge freight? Next time ill just pay a couple more bucks, order it directly through ford and pick up at my local dealership and not be charged 33% of the parts value just to get it in store.
O'Reilly carries over priced parts compared to major online parts stores. They don't carry OEM equipment that should be used. The staff treat customers like they're stupid. I clarified that information by asking some general questions and got bad advice. Anyways, half the price on the net without talking to idiots.
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