What clients say about Repairs Unlimited wrecker service LLC /Towing in New Richland (MN)
Had a buddy car towed by the county and we told them TNT BODY SHOP and instead of going there it went out to just property and we couldn’t find it for a while and then they rack the bill when it wasn’t even supposed to go there
Car broke down at Walmart in albert Lea. He was there in minutes. Got it so we could drive it back home. & Knew exactly what was wrong with it and what I needed to fix it. The radiator was going out and the battery was bad. I'm 15 minutes he got it started. And not over heating to get it to wells. RELIABLE.
Repair unlimited wrecking services is the best company that myself and my kids have used for quite awhile for our vehicles I’ve got nothing bad to say they have done wonderful job on our vehicles and I will recommend them to everyone and for what get charged is always fare
Good service, they got my vehicle out of a ditch a few winters back and again when it got stuck at the end of my driveway (thank you MN plows for dumping a mountain into my freshly shoveled driveway)... didnt have to wait long considering the weather and other calls they most likely had ahead of me.
We just had two tires blow out on our trailer that we were pulling behind our RV. We only had one spare. They changed that one tire then gave my husband a ride to Walmart to buy another tire. They went above and beyond to help these stranded motorists on the side of the road. God Bless you both a father and son team. Now I can go see my 100 year old Mother who is in the hospital. I wanted to give you both a hug!
Shocking that AAA works with these folks. AAA has gone way downhill as a service in general, but as a provider you shouldn’t be allowed to accept a tow, wait for an hour with no follow up, give an eta and then decline the tow. Put us back at square one waiting for a tow from a legit company when we could’ve been in the queue for the past hour. Poor experience.
Assigned them by AAA to jump my car, long story short they needed to come back as it died again in ann intersection a few minutes later. I called and they returned no question, jumped it again and followed me to my house to ensure I made it back. The guys were friendly and very helpful.
Assigned by AAA to do a tow. Older gentleman got in the car and excessively revved the engine and when I asked that he please stop, he got mad and left us. He lied to AAA and said the car was boxed in by other cars which was completely false. Worst experience with a tow company. Reported to AAA for what he did to the car. Weird that another towing company showed up with a flatbed and had no issues moving the car in the exact same parking situation. Just keep reading their reviews and you will get a sense of what you are dealing with. Good luck!
And his reply is false and full of more lies. The other company backed right up to the back of the car and loaded it from behind. They never even asked to start it. Same level of congestion and there was plenty of room to maneuver their truck. When this guy stormed out of the car he left it in drive.
Just stay away from them if you can. Their rating says A LOT about the way they operate.
These people work with AAA. My son went to pick up my car this morning and because I wasn't in there they wouldn't even help him, I wasn't with him because I'm having a hard time walking. told AAA that he was a car thief.. So I made another request and I guess the same people were called and they wouldn't even take the request to come and get us. I would never ever work with these people again. My husband who buys many many parts and knows a lot about this company will never ever stepped in their doors again. They were terrible. Terrible!! I also shared this with all my friends on Facebook so that they won't bother with this company.
Terri luthe
do not use this towing service, a towing service is suppost be hepful, my experiences is they have an additude thinking they are better then anyone else.
My vehicle died and they were contracted out to get it to the repair shop for me. Their representatives were exceptionally kind, knowledgeable, and efficient. They were also very careful with the vehicle. 5/5 from me.
Worst service! This guy accused me on my car being a theft because he didn’t know where to put the key! He said it was not the key to the car. He was very argumentative, refused to see any insurance or registration for the vehicle. He came through AAA. Called and filed a complaint with them as well. He then told AAA we needed a “different tow” because it wouldn’t go i to neutral, lied to another business whom employees him.
AAA Tow, had to be there to sign for whatever reason, but I couldn't as I was no where near the vehicle like a couple hours away, so clearly it wasnt going to work out so I decided to look for another company no big deal until:
The guy from this tow company called me (must not have gotten the memo from AAA yet) and after telling them I was unable to be there he started yelling at me saying "if im going to tow it, youre going to be there to sign!" When I informed him I literally couldn't, he got kinda salty about it and said something like "have fun waiting for another company"
I usually don't give reviews but there was no reason for the outburst as I wasn't mad he required me to be there, I just moved on with my day, which is what he should have done. Just confused all around by the interaction as its not that hard to say "I'm sorry for the inconvenience, if anything changes we will be here" or something.
I feel for anyone in there area who needs a Tow and has to deal with them.
We were road tripping on the the highway to MN when we ended up stuck in a snowy ditch at night. Thankfully Repairs Unlimited was
up ahead of us already helping another car that had gotten stuck. They were just about to hook us up when there was a truck that crashed into them. After assessing the damage that they took from the crash they made the smart call of recommending Dean's when they weren't able to help us out. Although we may not have used them, we are thankful to them for making sure we were safe in our car during the snowy weather and making sure we were taken care of.
Ran out of gas on the interstate, called AAA and they were sending someone to deliver fuel. After an hour called to check, they never got a call? State Trooper put me in his car, back seat, I bought some cans and gas, then brought me back. Still hadn't received the call saying they were enroute. Hours down the road AAA called to check on us, told them the scoop.
Worst service ever! I understand it's Labor Day and I'm sure they were busy. But the nasty driver that showed up had attitude on the phone with me before he even got there. THEN he got upset that we didn't have a jack handle and couldn't get the spare off.. which we had told AAA when we called. That's why we needed help. So with extra attitude, this guy left my friends and their 3 kids sitting in the rain to go change another tire first and come back. After a while we called AAA again to find out that THE DRIVER CANCELLED THE CALL AND DITCHED US!!
Will not be recommending to anyone!
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