I went for 2 new front tires, as a discount tire master tech I know the proper steps to doing this, when only replacing 2 the new ones always get rotated to the rear (fronts new to rear). When my car was finished the manager told me he couldn’t do it because “his lift can’t lift the rear of the car” even though the lifts they have are the same as discount tire and you drive on it and it suspends the whole car in the air and I myself saw my car front and back in the air. Also took forever, dishonest, untrustworthy, lazy work.
They are ALWAYS short staffed . Needing better customer service back there. Seems forgotten almost. The techs do a great job doing the best they can...
Visited Walmart Auto Care with my trio of minivan marauders. It's no grand canyon, but hey, practicality wins. Service speed was more tortoise than hare, but they were thorough. Kid-friendly waiting area was a plus - kept my little daredevils occupied. Prices decent, staff friendly, but room for improvement. Will be back, but not rushing.
I booked an appt a week in advance for all new tires. I called the morning of the appointment to confirm I should drive 40 miles in to get my tires changed and they confirmed. I drove the hour in, waited 30 mins for them to tell me they did not in fact have the tires. I told them I was very displeased and they offered nothing.
I had bald tires and waited too long to purchase new ones. I arrived as soon as they opened and they were able to get me in as their first job. I am so thankful to them as we had a snow storm the next day. Great job helping a customer!!!
I went in for my oil change and they told me it would be about 30 minutes. 2 hours later, my oil change was finally finished. if you’re looking for somewhere with moderately quick service, I would recommend elsewhere. Very kind employees.
Walmart is definitely the first place I think of when buying tires, but twice in the last year I had blow outs. The two vehicles both have rare tire sizes and I called everywhere and nobody had one except walmart both times. The employees were extremely helpful and quick, and one of the times I was broke and they did everything they could to get me the lowest possible price. I definitely think "walmart" when I need tires now.
After Hibbing turned me away I went to Mt.Iron to get 4 new tires. After finding out my van was not compatible with their lift they worked with me and borrowed me their high end tools so we could get the job done "with-in the rules". The 2 guys on duty today are an absolute asset to the Wal-Mart brand. Thank you for getting us back on the road safe!
3/20/2022 4pm
The whole staff was friendly during my tire patch experience. They were very personable and helpful. It’s refreshing to meet a somewhat talkative mechanic! Keep up the good work.
First of all they told me for two weeks they didn't have my tires in. Then finally after me contacting them they found 3 of four tires. Not until I talked with Store manager did they find forth tire. They ever tried contacting and letting me know when tires were in or why they were not. I should of known better then to have them install tires on rims but I figured they would try to get some of my trust back. Wheel weights fell off before I even installed the tires and wheels on my truck! They put so many weights on rim it took up 1/2 my rim furthermore, they installed weights on out side of rim, so that now I can't even put my wheel covers on! Not to mention three of four tires were only filled to forty pounds of pressure which is rediculously low for a 235 80 R16! I don't think they know the liabilities that would become evident by their incompetent employees!
I called to get in for a oil change and they said their computers had crashed so they couldn’t ring me up so I never ended up getting my oil changed there. A week or so later I tried to get my tires rotated so I drove 20 minutes and got my car into their shop and after 10 minutes I heard my name being called on the intercom system so I went back to the auto department and the gentleman working said they couldn’t rotate my tires because the rear tires had too much wear on the tread so I had to leave again without getting any work done so that was a bummer.
Starting bringing my vehicles here for convenience. You get more than your moneys worth. They do great work for how little they get paid. If they are busy I just come back later. It's really a shame that you cant tip these hard working American mechanics (against store policy for them to accept tips).
Way too slow. No ability to make an appointment . Maybe it takes an hour to get tires out on, maybe it takes 4. Definitely not a place I will ever use again unless I'm absolutely forced into it.
I only rated them average because they take way too long to do simple things like changing a tire or getting a battery for getting her oil change can take hours and the checkout is extremely complicated and long and if you are coming in there and redeeming a coupon or special they don't know how to apply your special so it takes about three people to do it! Yeah you might save some money but you certainly won't save some time!
Prices are ok, but slow as all hell. They stand around and talk too damned much and then wonder around like they are lost. Come on, over an hour and it's nowhere near done with an oil change and tire rotation. Smh
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