Matt's Automotive Service Center in
Pine City (MN)

I definitely am not ready for winter, but thanks to Manager Eli and his team (Jager and Chris) my 2014 Jeep Compass is ready for winter!! I brought my vehicle into the Pine City shop several weeks ago and they did a performance check on it. Since they have been keeping an eye on things for me on a regular basis, there were no surprises, just the usual tire rotation, oil change, etc. I should have written this before Thanksgiving because I am truly thankful for the great service I can always count on. * I just discovered that an individual can only write one review on Google for a business. That's unfortunate. I gave Matt's Auto Service in Pine City a review 8 months ago. It was also good service, great customer service and reasonable price.

Extremely helpful and kind. I was pretty much stranded in a snow storm and couldn't figure out why my car wouldn't move. The people there got my car working again and helped me out tremendously. I'm very grateful for them.

Suppose its my turn, I have to leave a poor review. Went in to have my back bulbs changed. And a simple diagnostic. I was quoted over 6,000 in "recommended repairs" the crazy thing is, is i work on my car constantly, so does my adopted dad. I would notice if there was an oil leak. After the diagnostic, they told me I had an oil leak. Fluids were smeared by what looked like by hand all over the bottom of my car. I keep an eye on all parts of my vehicle. I jack my car up like once every two months, I definitely would've seen the oil before they did... I am a young woman, im sure a shop full of men would take full advantage of my perceived stupidity. If Rimers in hinckley wasn't always booked out, I would've saved 100 dollars by going there. Im sorry Eli. Your customer service is awesome at the desk, but the buisness is rather shady as a whole !

These folks are very professional and helpful. They were very quick about getting my vehicle back on the road for me. Thank you!

Honest, thorough, and very accommodating. When they realized a repair was far less work and needed fewer parts than first quoted, they reduced the price accordingly even though I wouldn’t have known the difference. I paid less than half of what was originally quoted and will be returning for my future repairs.

The guys are very pleasant to work with. Let me know what recommendations for services I need and what I will need in the near future. Nice heads up. My daughter and son in law and his mother all use them as well. Nice to have them near my home.

I was very satisfied with my service and conversation. I was impressed with Mr Johnson and how courtesy he was. And Eli I had known from a previous place, and was Happy to know he works at Matt's 😊 Thank You Update 10/10/25 called on my head light went out and Matt's was so help full in putting it for me☺️and it was under warranty great place have your service done there. Eli and the staff are always helpful and friendly. Thanks and have a great weekend 😊

Absolutely great experience. I called in for a pre-purchase auto inspection at 9:30am on a Friday and it was done by 11:45am. I honestly wasn't expecting such quick service. Not only the inspection was thoroughly done but Eli on the phone was absolutely amazing with communication and giving his auto experience and knowledge. Please give Eli a bonus or a raise. I've dealt with many auto repair shops as I buy and sell cars and his assistance was crucial as I live 2 hours from Pine City and didn't want to make the drive without getting the vehicle properly checked out. Again thank you Eli and Matt's Auto! I highly recommend!

Always been happy coming here, I have gotten alot of professional work and curtious interactions, from catalytic to wheels to injectors to oil changes, and eve random bearing press outs they have always been fair, affordable, and adaptable if you understand mechanical labor, and what's its truly worth,I do actually recommend Matts auto for emergency work or planned repairs, as always keep up the good work fellas

Matt's automotive is a fantastic place to bring your vehicle. Eli is very knowledgeable with parts and helping you understand what's going on with your vehicle. Chris the shop foreman was extremely helpful on making sure you know exactly what's going on and what happens if it fails. And why it's important to get it done. 10/10 recommend bringing you're vehicle here!

Customer service was awesome. The time turn around on getting my car in and out was extremely fast. It was within a day. They use up-to-date, state-of-the-art equipment and they’re very informative so you know what you need and why you need it

Matt’s Auto is SO AWESOME! I got my car in right away and I got my car back within a day and it runs like a top! I would recommend these guys to anybody and everybody. The customer service is outstanding. The equipment that they use and the Way that they check over everything is refreshing and they also detail everything out so you know what you need and they do pictures so they show you why you need it. Price was also reasonable to me & their location is nice and close to my house. I will be using them in the future

If I could leave zero stars I would. I thought I had left a review already of the worst automotive experience ever. I was lied to and screwed over majorly. I had my truck in for a couple things. This update is related to my tire repair. They charged me $50 to fix my leaky tire initially and it still leaked. They convinced me to bring it back so I did and they “fixed” it again. Found another issue they said.. well, my tire still leaks. This place will lie to your face and screw you over. I’m cutting my losses and taking it to a reputable shop in Mora. Just stay away from these crooks.

Always have a good experience here. Communication is the key. Electrical everything on cars makes repairs more expensive. So considering the reality of one's car structure is key number 2. Key 3 is parts. Economic fluctuations can make parts expensive, just like like "parts" for building/repairing homes. Anything built to last and keep you safe costs money. Matt's Automotive Repair is place to trust. They do care and they give you optional tiers (when available) for your choosing of repair for your pocket book. This is the only place I trust, really, within a 40 mile radius. Thank you Eli and the rest of the crew for taking responsible, caring pride in your work and your friendly charm and character. Please don't let grumpy, mis-informed customers change your attitudes. Keep up the good work. And, THANK YOU.

Always have had a good experience with Matts Automotive, Eli has been very good to work with and amazing communication to let you know whats going on, when I had a hole in my tire they patched it and had it ready within an very sufficient amount of time definitely recommend them for your auto repair needs

I recently had a few things done to my car and I'm pretty happy with the service I received. They communicated with me the entire time they had my car and told me what they had found and the severity of the issue. The follow up text after a couple days to make sure everything was still good was very cool as well.

My car had a few issues that I wanted Matt's to fix. One if them was a problem two other shops, including a Nissan dealer could not figure out how to fix. Matt's took on the challenge, went above and beyond and I am very happy with the results. Eli communicated with me every step of the way, they gave me a loaner car to use while my car was being repaired, and they even put a cute teddy bear in my son's car seat. Their price was comparable with other shops, they have a warranty on all their services, and they know how to do an alignment right. I would recommend them and would take my car back to them for maintenance and repairs.

I recently had repairs done on my vehicle and I'm very satisfied with the work. Booking online is quick and easy but if you prefer to call they are very prompt. The waiting area is welcoming and can't go wrong with having a coffee break. I worked with Eli and he kept me informed on what was going on. They take pictures and put it up on the computer with their findings and suggestions. The follow-up text the next week to see how things were going was greatly appreciated! Thank you

Matt’s Auto of Pine City is exceptional! They got us in right area for a tire repair! Eli was so kind! We will definitely be back!! Thank you for always taking such good care of all of our vehicles.

My first and last experience with Matt's automotive Pine City: Matt's opens at 8:00am, I pulled up at 8:06am. I didn't see any tire tracks in the snow leading to their shop and their parking lot was empty. (Go figure) So I called them up and asked if there was an opening for a simple oil change. The person who answered said their name was Levi. He claimed he was in the shop. But that I would need to leave my vehicle with them for a few days! For an oil change, really?? (Pobably knowing how dumb what he just said was) He then advised me to go to another shop in North Branch!

Matts auto always takes care of their customers and gives them a detailed comprehensive overview of what your car needs. And is truthful and honest. Fair pricing and excellent service and very friendly and personable service advisors. Sam and Elijah are really good guys that take Care of you always!!! Definitely recommend Matt's Auto to Everyone!

As a woman it can be hard to go to a repair shop. Even if you know something about cars. The guys at Matt's have taken awesome care of me. Shout out to Carter for taking the time to both show me the issues and explain them. He also helped me prioritize what I should have worked on first. He knows how important it is to me that the car is safe. Thanks guys!

Went in for an oil change, as well as an inspection. They were extremely friendly and helpful. They did a very thorough look through of my vehicle and identified the issue I came in for as well as pointed out some other potential problems that needed to be addressed. Pricing on oil change and inspection were very reasonable.

AWESOME SERVICE! 1.) I called them and told them I had a leaky tire-They got me in within an hour! 2.) Friendly front desk service. 3.) They have a high tech full body massage chair in the lobby that’s free for their customers to use….I literally got a massage while they fixed my tire. Doesn’t get much better than that! 4.) The price was fair! (In this economy it’s hard to find a fair price on anything anymore, so thank you for that!) 5.) I received a follow up text the next day to check in on my tire and to make sure everything was still good. It’s really nice to feel like a valued customer. This business does a very good job at it!

I have been to Matt's 4-5 times in the last year for repairs on my old 2009 van. I needed a/c work, rear struts, brake pads, oil changes, and a coil kit. They have been so kind, helpful and patient in explaining what is wrong with the vehicle and my best options. Their diagnostic tests were free and very accurate. They were fair and honest with their repairs and stuck with the price quotes they gave. I had really been ripped off by a local dealership prior to this and was relieved to work with honest and caring people.

We called these folks for a noise we were hearing when driving at low speeds. They got us in right away, diagnosed within 10 minutes and had us out the door with new brakes and rotors in an hour. They offered us a loaner car for the hour we would be sitting, but we didn't need it. It's great they have the option though! (Even the dealer I got my last car from doesn't have loaners available most of the time.) We were fully pleased with the service. They even include quotes in the invoice for other issues that need fixing. It is really nice not having to ask for a quote on extras! Tom was the service manager and he made the experience very easy for us. We will definitely go back with other inevitable car issues that arise.

I had to get an alignment done, tie rods replaced and a front axle replaced. Ended up needing some additional work done besides the above . I also was a customer of Campbell's for about 12 years so was interested to see how things would go with new ownership. Matt's was able to get me in quickly to get the work done. They willingly worked with my warranty company to get some of the repairs covered so that was fantastic . Not all the garages in this area will do that. Customer service was great. Follow up and communication was good. Well done. Even though I no longer work in pine city you will be getting my business.