T & W Towing - Cars, Heavy Duty Tow & Semi Truck Recovery in
Albert Lea (MN)

We have had a great relationship with T&W Towing over the years! Great business to work with! Dustin and the crew do a great job in the towing industry!

Helped me out a lot! The T&W team are literally very integral partners in my small business. WIthout T&W's help I can't do my job serving others. Their sservice is only topped by their support of the communities they serve. 👊😎🇺🇲

I messed up bad.. but they were do accommodating considering the holiday. I highly recommend them for any services.

Great people, great service. Needed a truck towed home in the middle of the night and got it taken care of within an hour by Pete. No damage done to the truck and all smiles. Thanks fellas.

“Extremely unsatisfied with the service here. The staff was incredibly unprofessional and rude when I tried to get information about my vehicle. I felt dismissed and disrespected throughout the entire process. Save yourself the headache and call a different company that actually values its customers.” it is not my fault what happened to the truck I was getting out. Nor do I appreciate being told by your staff that somehow what happened is my fault. I am a paying customer and should be treated as such. Do better people, be professional. I also never tried multiple times to get the truck out I unlike ur office person was working 7am-11pm on Christmas day on December 26th i was able to leave work a little early to be able to get the truck out was informed to be there at 4pm, so I was. Now not sure why I had to wait for your tow driver to arrive only yo then call Jarred in to assist me it would have been more professional if Jarred could have met with me when I was informed to be there rather than resorting to all of this. Sat in there parking lot for over an hour waiting to get my truck out i was told to meet them at 4pm. I sit over an hour and a half waiting. Still waiting ! LMFAO your business is open until 5pm you told me to meet you at 4pm I wait damn near 2 hours on you, plus my son in laws truck was only in a few day. That's only due to Christmas wow you really know how to run a bussing lmfao what a joke, you say spam calling well maybe you should have been in your office when you informed me of a time to be there. Like you say your business time is worth money every day my time is worth money as well. That truck was NOT left for weeks and I AM NOT THE IDIOT THAT WAS DRIVING IT. IM THE DAMN OWNER OF IT. What else you want to lie about i can definitely share to the almost 5 000 plus followers I have have them share to theirs, I did not leave truck there for weeks as you claim. And according to your phone call regarding you being open and you saying yes lie some more claiming your closed lmfao your business doors ur web site all say otherwise.

Great service and people that were on time and showed up even earlier then expected to release my friends car arrested for DUI. Drinking and driving isnt cool but they certainly were about ot. Much appreciate the help in releasing the car after hours.

Dustin and his team do fantastic service and wouldn’t hesitate to call them anytime in any situation.

When our Durango was hit and needed to be towed, the police department requested another company but knowing the service from T&M I denied that tow and requested T&M. They showed up immediately and even helped unload our full vehicle of groceries into our other vehicle—as well as get any items we wanted out of our vehicle. The service was top notch and the only company we will use if we need a tow locally.

Sir I am trying to be extremely professional regarding what I'm saying regarding the actions of your team. Picking up the phone and hanging up without saying anything is extremely unprofessional. And I was just simply making a recommendation that you revise your hours online so that your customers are better informed in the future. However I can very easily point out a lot of things that you said to the other people reviewing that were very false mostly including time frame that the vehicle was there.

I give this place a 1 star due to how they speak to people on reviews and wanna lie about how long a vehicle has been actually sitting in the lot! The dude driving that truck wasn't in jail for weeks just a couple of days! You guys are literally lieing on your comments! Very unprofessional if you ask me!!! Amy reyes didn't deserve to be lied to !!!!

According to your business website and your business office door your open until 5pm so do not go blaming us for your lies, you charge for your time my time is also worth something. Telling us to meet you at 4pm then we wait on you for almost 2 hours TF

nice towing service def will recommend to use it quite often gave me discount nice guys Jerry appricate it

Amazing service by T & W Towing. My husband and I were pulling a fifth wheel from Iowa to Wisconsin when we had a mechanical issue with our Chevy truck at a truck stop. They responded immediately and were able to pull both the fifth wheel and truck out of a parking spot and hook each up to their two trucks in minutes. They towed our camper and us to a campground and made our day. Austin was so helpful. I’d highly recommend this tow service.

T&W NEEDS TO TAKE ACCOUNTABILITY AND NEVER DOES, DO NOT GO TO THEM. They loose people’s items, including my grandpas ashes on my land yard. Wednesday July 23rd around 9:30 pm i needed a tow from T & W. Everything was fine, they came fast but the drop off took a while, the man texted after he dropped off my vehicle and I went outside to grab my keys. My keys weren’t there, i checked for over 20 minutes then called the towing company, they said the keys had to be in there. They absolutely were not in my vehicle, and i wouldn’t have minded that much but it was on a land yard and my grandpas ashes were attached to the key. I called them multiple times to talk about my key and every time the men who answered told me they would look for my key when they could, they never did call me back. they wouldn’t pay to replace the key or refund me for my tow. I had to clean out my whole vehicle (unfortunately it was totaled) and that key, land yard, or grandpas ashes WERE NOT THEIR, they probably didn’t even look for any of it. Take accountability, just own up to your mistakes. Yall weren’t gonna get canceled for making mistakes, but the fact you guys blame everything on the customer is ridiculous, every single bad review is you denying that the customers complaint didn’t happen.

Considerate and great to work with in a pinch! Our daughter's car needed towing to a local auto repair shop and T&W Towing was quick to deliver! We are so appreciative of their efforts.

They came 25 miles to tow my truck with a flat tire on interstate 90. Nice equipment with a professional driver that got it loaded up quick. Saved my vacation weekend. Thanks Peter

Would recommend to anyone. Spoke to Jared who was extremely polite, knowledgeable, and did a great job explaining how the tow process would be handled from start to finish. Great company!

We're from the area and a tire blew on our headstart to Florida. This company arrived within 10-15 minutes from the initial phone call to AAA. Our repairman went out of his way to help us. We had 3 kids in the car and 3 adults. I cannot recommend this company enough. Our trip could have been ruined within 30 minutes of leaving our house if it weren't for these guys.

Highly recommend! Picked up my truck and got it back to my house within a hour! I don't remember the drivers name but he was kind and very positive! If I ever need help again I will definitely be using them!

Highly recommend this place. 1st they charge 1/2 for towing as other tow company's for big rigs. They towed my truck from Owatonna to their shop in Albert Lea and had me back in the road the next day. To make it an even better experience, it was the owner that towed me. I assumed he was just one of the employees but I was wrong. Pretty humble guy in my opinion. Thanks a lot from the guy in the maroon Pete 579

These guys were awesome!! I broke down on New Years Day, and they helped me and my dog get to a hotel (which they helped me get a discounted rate for), and picked us up in the morning. They finished my car first thing and were very reasonably priced. Breaking down on a holiday when most shops are closed could have been way worse then it was, and I really feel grateful for their kindness and good work. They were pleasant to work with, also referring to my car as the chariot she is. Thanks for getting my chariot back on the road T & W!!!

They towed my truck in Sunday and got me to a hotel. They were able to get parts and get it fixed and back on the road Monday night. The whole situation went way better than I could have ever hoped for. I would highly recommend T&W and if I ever need a tow again they will be my first call.

Best tow company EVER!!! After Budget was doing their thing... The minute they were called Tommy was dispatched. Let me tell you... cannot find a more personable and passionate person around. (Even gave our pups a treat) It's great to see someone who not only loves his job! But will ho the extra mile with a smile 😃 Pick them if u have a choice!

Not a good experience. I placed a call to AAA help and was told to wait for call from towing company with ETA. After waiting 30 min an no communication I called T&W Towing as alternative for help. Ironically T&W acknowledged that they received the call from AAA to help me but that it would be awhile before they could get a truck me. A call telling me this would have been appreciated! The tow driver then called to tell me it would be over 2 hrs before he could get to me. Deans Towing took my next call and came within 15 min!! Deans Towing was prompt, professional, kind and just simply awesome!!!

I got a flat on my way to Minneapolis for work. It was the middle of the night and I was also in the middle of nowhere with no spare because apparently cars made after 2016 aren't required to have them. I needed a tow and Pete promptly responded. He got my car hooked up and took me and my dog to my preferred tire shop where I waited for my ride. Pete was extremely professional, kind, and assured me that I was in good hands. He gave me the tow price up-front which also put my mind at ease. So, so grateful for stand-up companies like this who are thorough and attentive. It allows solo female travelers like me to have peace of mind.

I hit a raccoon very early on Sunday morning while driving home to central Iowa from Minneapolis. My car was undriveable and, there weren't any tow services available at the time. T&W was scheduled for Monday (Labor Day) to get my car. Tommy was the one to pick it up and called as he was heading there ( I was no longer with the car). He then called again once he had it picked up to let me know there was significant damage under the car. He even took pictures of the damage. He worked with me to figure out the best place to tow it, which ended up being their impound. We took it there so it was off the road and we could wait for insurance to tell us what to do next. When I spoke with insurance on Monday, they said it would likely be a total loss and let me know I should get my things out. I called their office at 12:15 p.m. and Pete told me they were closing at 1 p.m. due to the holiday. I let him know I needed to clean out the car but couldn't get there by 1 (it is a 2.5 hour drive). He said that was no trouble and to call when we were close and he would open it up so I could get my things. I can't tell you how much I appreciated that. Both Tommy and Pete were professional and went above and beyond. Thank you to them both. If you ever find yourself in need of towing near Albert Lea, MN, or Northwood, IA, give T&W a call!

T and W has helped me multiple times with my tankers. Dustin and his crew are amazing. Very quick service and know their stuff. They got my trailer out this morning. Thanks again.