Mid-State Towing & Recovery in
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Address:25288 Orinoco St, Stacy, MN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:55079
Working Time and Location
What clients say about Mid-State Towing & Recovery in Stacy (MN)
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John and Luke did an amazing job carefully transferring our vehicle off of a retaining wall where it was precariously perched! They did this with skill and no damage to our vehicle! Thanks!
Jun 18, 2025 -
Stuck in rural WI and had to get to the Twin Cities. The roadside assistance call got all screwed up but Mid State worked through it with me. Driver was super nice as well during our 45 minute drive home. Very happy with the service!
Aug 02, 2024 -
I never actually used them because AAA messed up, but when I called them, they were very nice and told me they could help whenever I needed it.
Jan 09, 2024 -
Fast service, kind and understanding. He did more than he had too! I highly recommended!
Sep 07, 2023 -
I called them after hitting a deer and becoming stranded at 11pm. They told me I should call my insurance as it would be spendy. Call my insurance, file a claim, they try calling this company to tow me home and they're suddenly not answering. No other 24 hour service has a truck in my area, no ride shares. So I'm sleeping in my car because you guys apparently aren't 24 hours. Absolutely ridiculous.
Aug 24, 2023 -
Very professional and super nice! Knows what he's doing and got me to where I needed to go and also took care to get my vehicle exactly where I needed it. 5+ stars!
Mar 11, 2023 -
If this business could get a 0 star I’d gladly give them one. For anyone who sees this and context.. it’s during the blizzard. My husbands truck is blocking the garage door so we cannot get out since the truck is dead. We called them last night asking for a tow. They said they could at 7 am this morning. My husband and I were up at 6:30. They called at 7:30 to inform us the trucks were frozen and asked if we’d still like serviced. We said yes please (we’d already paid with our AMEX). 3 hours go by, no update on time. Husband starts calling to try to get update. Rings to voicemail. I finally try calling and get the phone turned off and VM full. It’s now 6:24 pm. If you aren’t capable of providing service refund and inform your customers.. we understand the weather is unpredictable. Leaving us though stranded to wait for your timeline isn’t okay. Extremely unprofessional
Dec 24, 2022 -
GREEDY LIARS! Do not use this company, find another. Owner is a liar, phone rep is liar. They are corrupt and should not be In business! DO NOT USE THIS COMPANY!!!!
Jul 01, 2022 -
Midstate towing is the best. They were they before the ETA. Rick was kind and courteous. I give Rick and midstate towing an A1+
May 05, 2022 -
Company wants you to waive all responsibility of Mid-state Towing should anything happen to your car while they are providing a service you pay for, including, but not limited to losing your car keys! Staff who answered the phone is rude and unprofessional. No interest in helping one to understand how the vehicle owner is responsible for any damage they may cause to your car.
Nov 16, 2021 -
Not responsive to getting correct documents to you for insurance reimbursement. Many many calls and still not given correct documents. I leave messages and still no respone after I was told 3 weeks ago he would get me the info! I guess the got paid so they don't care about getting me my info!
Jul 21, 2021 -
Said it would take over 2 hrs to rescue me when my car died on the highway, for an Emergency tow at night, they never did call back or answer thereafter. Rude, unprofessional...save your time and make a difference choice.
Apr 23, 2021 -
Great service, very hard working respectful workers! I had a wonderful experience and will definitely recommend them to anyone in need!
Feb 17, 2021 -
We broke down in North Branch after hours. They discussed all options and cleared up details for me and within two hours we were home west of Minneapolis with our car dropped off in at our dealer. Really, really fantastic!
Oct 04, 2020 -
Dispatched to winch my truck out of a ditch by OnStar, but decided to go to a different job. "Full Grown Man" making lousy decisions. Not nice. Not safe. Jeopardizing children.
Dec 17, 2019 -
Responsive!!! They are a shop aswell had a tow and fuel pump replaced all in 1 day !!!!
Dec 11, 2019 -
Had nothing but problems today trying to get a tow truck through road side assistance When the first company never showed up... But mid state made my day they came and picked up the truck and also called and notified me 10 min before they showed up like I asked. Thanks for turning the day around for us!
May 29, 2019 -
Probably the most unprofessional place I’ve ever done any business with. Was told by Bryan that he was gonna bust my teeth out for asking about the whereabouts of my key.
May 13, 2019 -
My truck broke down near north branch. It was st Patty's day and no other tows were available. I was at a gas station and was going to get impounded but found Midstate. He got my truck out of a hard spot, repaired the water pump and serpentine belt, for a reasonable price. A week later I'm back in my vehicle!
Mar 25, 2019 -
While our tow truck driver was very nice, they were 40 minutes late. They lied on the phone and said something broke down and they had to send someone else. But the driver that picked us up gave a different reason for the delay. To top it all of I check my account today and see they overcharged me $50 more than what was quoted even though he had our exact drop off and pick up addresses when we called . Called back to discuss why this happened , and he said "sorry I didn't know it was 30 miles" when he clearly did. Should have read the other reviews first and used Dan's!
Sep 26, 2018 -
Does not make it at all customer friendly to get your car out of impound after all the paper work has been received. Being in the towing industry this is by far the worst service I have seen.
Jan 09, 2018
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