What clients say about Midwest Bus Parts in Big Lake Chapel (MN)
Great customer service!!! Great parts selection and availability! Truly a pleasure doing business with and I highly recommend them for all your bus parts needs!
With the few times I have worked with Midwest bus parts. They have always been very polite and courteous when speaking on the phone. They also have been very helpful with finding the correct parts and getting them shipped extremely fast.
Midwest Bus Parts has always did a great job for me. The delivery is always on time and is a great resource for bus parts without having to pay dealer prices. I always stop here first!
Parts are easy to order and delivered in record time!!! I work with Dylan exclusively because he knows his stuff. Makes my life easy!!! Very pleased with Midwest Bus Parts - keep up the good work!!!
good service and competitive pricing
I like being able to look up parts on the website an get prices
every one that I have talked to on the phone has been friendly and knowledgeable
Dylan Marschall & Jay were excellent help @ finding & getting me some light pigtails I needed for a school bus. They actually had 1 of the 6 I needed in stock. I could not locate in any Colorado Branches of MIDWEST BUS. They are getting shipped to me so my customer gets handled...Big Thanks Bradd Berglund
Looking for brake parts ,They run the vin ,quickly got back to me , I ordered, and next day got em by 1030 am , They Were Helpful and Very Fast to ship Thanks For the Hard Work
We can’t say enough good things about Midwest Bus Parts! Incredible prices, fantastic communication, and they always make sure you’re taken care of. Highly recommended for anyone in the bus industry!
Midwest Bus has in the present time been very helpful with ordering and getting parts and yes parts that are needed asap usually show up the next day on Fed Ex.
Great bus parts vendor with excellent customer service. They have a wide selection of parts, fast shipping, and are always willing to go the extra mile. They offer price matching, which is a huge plus. Dylan is our go-to—very knowledgeable and has a great sense of humor. The only downside is that it can sometimes take an hour or more to hear back on parts inquiries. That said, they are always our first call when we need bus parts.
Absolutely wonderful experience. The woman I spoke to was quick, kind and knowledgeable. Had a great experience and would definitely recommend this company to others.
Tammy is top notch, she is always going the extra step, especially when it comes to finding the uncommon parts and 9 out of 10 times she gets the part needed. I probably wouldn’t buy parts from Midwest bus if it wasn’t for her.
They've been great to order from and they ship fast. I had to call and cancel an order(my fault) and got a live person who was super polite and helpful. Definitely will continue to do business with them.
Exceptional customer service!! Jennifer and Josh both courteous and over the top helpful- going out of their way to have answers with quick turn around. The "old school" type of customer service you would come to expect from a Midwest based company. Kudos! ?
Midwest Bus Parts can't be beat! They always ship out quickly (usually same-day), and the prices beat the dealer almost every time. The selection is great as well - OE as well as various third party manufacturers. Part lookup? Yeah, they can do it. If I'm unsure, I send them a VIN and they email back in an hour or less usually. They have a few shipping options, Spee-Dee is always my choice if you're in their service area as they usually get it to you next day.
Honestly, there really aren't any parts or accessories they don't sell that you need for buses. And if they don't sell it, they can find it.
The representative at Midwest was wonderful to work with. He was knowledgeable about the products and very understanding of my situation. I needed a new bus harness for my special needs son, and I needed it quickly. I was so thrilled when he told me I could have the harness shipped with a 2-day delivery time and have it before winter break ended for my kiddo.
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