Vidal Auto Service LLC in
Columbia Heights (MN)

I have been able to walk in and be taken care of almost immediately. Their prices are fair and they're very knowledgeable and explain what is going on. I can do most repairs on my car by myself. But when I can't, I take it here

I Came here because my regular mechanic retired. I recently bought a used Kia Sedona and this was where the seller went. Van was overheating and also wouldn’t start. They charged me $200 for overheating, saying air was in coolant hoses and also said I needed a new alternator for $900. I Found a different mechanic who said the battery was bad and it was still under warranty, saving me $900. The van also still overheats so i spent $200 for nothing. It turns out I needed a new thermostat. Im glad so many people fared better, but I would get a second opinion. I will never come here again.

Very reliable they always go above and beyond to maintain my vehicle been coming here for years i love them

I don't usually write reviews but as this is Thanksgiving week I want too extend my gratitude to Vidal Auto Service. I needed rear brakes and they got me in for same day service. This is the 2nd time I've used their service. They have been professional and reasonably priced. With many businesses being clueless on customer service and quality work, Vidal Auto Service stands above their competitors.

Car died, had no idea why, had it towed to the shop and they did the diagnostic and found the computer was toast, they called me back within a hour and told me what was wrong and what needed to be done. There was a delay in getting the part but I don't think it was their fault. They called me and said its going to be a couple more days, they got the part and had me on my way with no extra this is wrong and that's broken, none of that. I picked this shop because I live close and it's always more busy than the other shops, this says something to me. I'll go back and I recommend it to others.

Asked to get my car suspension checked, they went out of there way to run a full inspection without asking if that’s okay, then they charged me $50 for the inspection without informing me it would cost $$ Not only that but they pressure you into repairs. $200 to swap out air/cabin filters? How dumb do you think your customers are. Never going back

They are a legit business. But, they were short on staff and kept my car all day. Then called for me to come get it. Then, they rescheduled me to keep all day again. SMH!

I wish there was a ZERO STAR. These guys have no idea how to keep their word.. they hike their prices overnight. We had an agreement to fix my car for $290 but ended up paying $490, and this was a mechanical problem that they fixed before. Charging me the same mechanical problem. They add all this money without my consent. Marcelo only cares about money and will be willing to behave unethically to get it. I ended up calling police officer to get the matter resolved. They cook numbers to get rich. I will recommend you to take your business elsewhere.

I was there for an hour but I was charged for 2 hours worth of work and the guy that done the work was supposed to be a good associate of mine he knew what he was doing but the price was a little bit more than what I thought it should be

Isaac was so nice and helpful. He had my warning light cleared even though they were super busy. Very grateful and will go back to them!

Had my muffler fixed. Nice people very friendly and price was very good too.will bring my car in again if I have problem.

They spend two weeks with the car that the AC was not cooling, first day they charged 175.00 they said that they replace some O rings and recharge the refrigerant and test it. When we get the car, everything was not working. Second day that we bring the car back (remember they give you 36-month warranty) they found a broken AC Host. Even when they tested the first day and supposed to have no leak or pressure loss, (how you explain that…) But don’t worry that will be another 200.00 or so. After that another problem an Expansion Valve, again no problem that will be like a total of 520.00. Finally, yesterday we got the call that the problem was the Condenser, but don’t worry is only going to cost you 1,371.83. Plus the first 175.98 (1,547.81) What!!! You don’t call to let the customers know the cost of the parts before you do the installation? (Explain me that too). But don’t worry we are going to give you a discount of 30.86 for the refrigerant that we used on the first attempt to repair it. (A Discount!!! Did you pretend me to pay for that? Explain me that too and what about the labor of that part). The worse part was the attitude that they got, was like. You know, I don’t care you just have to pay it… I pay it, but I hope that my experience will help others not to be victims of your bad service. Take some courses on Customer Service if you want to keep your business running. Also, the average cost of labor of an auto mechanic is from $80.00 to $100. Hour. Here they will charge you $117.00 per hour. (Explain me that too)

Vidal auto service didn’t disappoint! On time and great customer service! They always go an extra mile to make sure customers are satisfied.

They were very kind,my daughter in law, had seizure while driving, we had just left the car wash next door, they flew to the resuce and did everything they could to help, including bringing us to there shop to use bathroom and allowed us to wait inside there shop till help arrived. Much❤️❤️❤️🙏❤️🙏

I love Vidal's Auto service! Great customer service! Great quality service that is fast and efficient! Very honest affordable prices! I would highly recommend Vidal's Auto service to anyone and everyone looking for any kind of car repair! What a blessing to have my car fixed and up and running in just a couple hours with such a great price! Thank you Vidal's Auto service I sincerely appreciate it from the bottom of my heart!

So far so good. I've been there few times and they have been very honest. My car and truck it's been fixed right. They are very friendly!!. 2 thumbs up for them.

These guys are awsome! Great mechanics, over the too service. Even gave me a ride home. I find them ooen, honest and 100% reliable. I am a repeat customer and always a great experience without the high end $$$ very affordable.

Very helpful and offer reasonable prices. My go-to place for an oil change or anything else that i might need. They always want to be helpful!

This was my 4th time at Vidal. They are honest and provide good service at a fair price. Today was suspension (several items) , brake repair, two new tires. I listed all four times above. They were busy today but got it done on time.

A little late but was informed that it was going to take a while due to staff taking time off. They were honest considering I went in for a misfire on cylinder 5 and I was assuming it would be a fuel injector but it turns out it was just a loose spark plug wire. Definitely recommend.

The people working at Vidal are trustworthy and professional. I took a chance and stopped tried them and have been given the best customer service at an auto shop ever!

After the first snowy day this past winter I realized how badly I needed new tires. I picked this shop on a whim; they got me in and out in no time at all. Since then I've come back for a few different things and it's consistently been good. The staff there seems to genuinely care about what they're doing and knowledgable without talking down to you, taking the time to explain any problems they've found or solutions they're considering. Time efficient for the most part and really explaining everything to you as it happens. Truly appreciate the work done and hope to keep supporting this local small business. Definitely recommend.

I do a little bit of work on my car like changing oil, but for other work I take my car to Vidal Auto. With enough base knowledge, I know that this auto shop has always been honest with me and looking out for my best interest. The staff is polite towards customers and they have strong values to provide the best service. I recommend this shop.

Very friendly staff. Better yet was the service. Great service, the mechanics brought me back to were the car was a showed me what was happening with the car. And for the guy before me, I heard the mechanic told him how they were able to solved the issued without doing something else saving him more $$$. This team seems sincere and very professional.

I needed some work done on my car, so I decided to bring it here due to the close proximity to my house. I was very happy with the service they gave me. The staff is friendly, the price was reasonable, and I was in and out in a timely manner. Definitely would recommend

I was in the Twin Cities area for the day and my check engine light came on. I stopped at Vidal Auto Service, explained my situation and within 10 mins they checked my Suburbans code and the coil misfired. They asked me to bring it back on Monday for further testing. I told them I wouldn’t be in the coties. I asked how much I owed them and the Manager said nothing. Not too many places that would say that anymore!! Great service, friendly!! Thank you!!!

The shop is right by my house and due to the good location and waiting to support my local business.I gave them a shot they are great they game me a estimate over the phone and the actual fix was half! What honest people and they went though the hole truck and told me what needs to be done I look forward to working with them in the future!