What clients say about B-R Towing And Auto Repair in Birmingham (MI)
I would give 10 stars if available. Ray is simply an awesome human and business owner. He picked me up with a flatbed on a Sat afternoon, and repaired my truck that afternoon for a more than reasonable cost. If you need service, this is the place. To go. Thanx again Ray!
Jack Cahn
Floor Coverings International
Ray and his son are some of the most classy people you can ever deal with. I would definitely recommend to any family and friends. If you're looking for honesty and transparency Ray is the guy he is a straight shooter and keeps it's 💯
I had a miss hip on a Saturday and the owner called me first thing Monday morning. The car got repaired quickly, efficiently, and for a great price. I highly recommend this business.
If I could give 100 STARS I could!!! I cannot recommend Ray enough. This man is a man of his word. He went above and beyond. He cares so much. My car broke down in Royal Oak, and he towed us back to Grand Rapids Mi. He came in 30 minutes, his price was incredibly competitive and fair. Other places quoted me $1,300, Rays was a fifth of that price, and he arrived so quickly! We talked the entire 2.5 hour car ride back. Ray deserves every penny, every client, every good thing coming his way. I genuinely want this man to get every customer possible so they can be met with the kindest, most honest and witty person ever. Disregard ANY bad review on this man, I bet my life on him and I NEVER leave reviews!🤣 Just call him.
Car with dead battery, call to Ray and he came within 10 minutes! Where do you get service that quickly? Left car running and it died again, same quick response, drove car over to shop and new battery installed immediately. Great people, friendly staff. I can’t believe all that happened within an hour. Where do you get service that quickly? Obviously this shop gets a 10+ for customer care. Thank you Ray!
B-R has been a lifesaver for me twice now - have provided great, speedy service and very fair prices. They have demonstrated that they value their customers, were friendly and informative, and were great at providing updates whenever necessary. Definitely recommend.
Honest to God "Ray" the owner is a top-notch master mechanic.. and one of the most honest mechanics that I have ever seen in my entire life! I am one of Michigan's X-ASE Certified Master mechanics myself, however I am disabled and I still need honest mechanics to perform work on my family vehicles and I seek him to do that all the time!
Also his towing service is Top-Notch! He always keeps a good Fleet of Towing vehicles and flat bed towing trucks available all the time!
On Friday, August 2nd there was a storm with widespread flooding in Birmingham, Michigan. On my street, my 2007 Toyota Camry became stuck in a puddle and stopped. Unable to get it started, I called a tow truck nearby. Ray, from B & R Auto Repairs & Towing on 2330 Cole Street, Birmingham. He came and took my car and myself to his shop. He told me that he would check it out and call me and that he thought he would be able to fix it because Camrys are so durable.
Ray called me shortly after to tell me that the engine was flooded and that it was totaled. On August 12, I brought the Camry’s title and signed it to Ray. Ray paid me nothing for my car that he said was going to the junkyard. We were grateful for him to dispose of it for us.
The same day he told me it was totaled, Ray offered me a car he was selling- an Infiniti 2013, claiming it had belonged to his wife, for $7,500 cash. I purchased the car and changed the title at the Secretary of State, costing me $450.
A month later, I received a call from Paul G. He claimed to be the new owner of my former Camry and he needed my wife to also sign the title, as the car was in both of our names. He asked me what was wrong with the car and I explained what had happened to the Camry and that Ray said it could not be fixed. Paul said that he saw the Camry on Facebook Market Place a few days after the flood and shared with me the Market Place photos stating “This vehicle has no significant damage or problems.
Ray had fixed my Camry and put it up for sale. He sold it to Paul for $5,150.
On a call with Paul and his friend Kaleb, they told me that the Camry was running perfectly and Ray told him that I was his cousin from Spain, which I am not.
This letter is to warn all the neighbors about this shop. Had he been honest and not lied about my Camry being totaled, I would not have needed a new car.
I have also incurred additional expenses including: taking the Infiniti to an authorized dealer to have it inspected, $250, needs repairs over $7,000; new title ($450). Please share my scam with this Towing, Auto Repair shop with your neighbors.
Took advantage of my son who was buying his first car. Sold him a car knowing the transmission was shot and that it wasn't worth the cost to fix. That's not even the worst part. Do not waste your money. Find another business.
Ray and his people are the best ever they fixed my car and it was running like brand new especially Art he knows his stuff and Ray the nicest man ever and his son is very smart to I Would recommend this place
I had such a great experience. Ray and his team saved me after many attempts to tow my car from my insurance company. He goes beyond with customer service, and knowledge, attention to detail while deluvering prompt service. He had my car fixed and ready to pick up in 24 hours from delivery. He saved my day! I would recommend his business to anyone.
