Bob Adams Towing in
Birmingham (MI)

Tim was an amazing gentleman! Came on time and when I needed. Absolutely will use this company again if I have any other car problems!

Great Experience. The Lady I talked to on the phone was amazing. Thank you.

I used their towing service, great place they really help me out, clean environment

These dummies come to my condo complex every night between 1-3 am and look for cars to tow. When they do tow a car… they wake up my kids with how loud they, and car horns going off for 10 minutes. Very unprofessional and have disregard for the community they service.

My wife hit a pothole that popped two tires at once, they were responsive and towed the car to the service center. Driver was friendly and professional. Would 100% use again if needed.

Today, on the coldest day of the year, my car battery died at a nearby gas station. AAA estimated a 2-3 hr wait for a jump service. I decided to call Bob Adams and within 20 mins, Steve arrived and had my car up and running in under 10 minutes! It could not have been easier. I will definitely recommend you guys…Thanks!

Outstanding customer service, prompt, friendly and very communicative. If I ever need a tow again, this is the place I’ll go to. I cannot say enough about how great the service was!

they were able to get on scene and get my car towed within 15 minutes. I appreciate their effort. Their driver was very helpful as well.

I work for a local buy here pay here dealership. One of our customers got her car impounded because she does not have a valid drivers license since she purchased the vehicle her license has been suspended. We located the vehicle yesterday and called Bob Adams towing and the nice gentleman told me it would be $247 To get the vehicle out of impound. I told him Michigan now has electronic titles, and I would bring the receipt for the RD 108 and a repossession form with the hold harmless on it. He said that would be great and then be sure that the $247 is in cash. As it turns out, yesterday was a holiday, and the banks were closed so we were unable to get cash, and they would not take a business check. We called today to get the price and they told us $277 an hour and a half later they called us back and said oh we’re sorry it’s now $552!!!!! Not sure the price went up in a matter of an hour and a half the gentleman yesterday did tell me if we sent a tow company for the vehicle that it would cost an extra $150 for a gate pass but if we were going to come and get it and drive it then there would be no $150. Now they’re telling us that you have to pay the gate fee and also they have pictures or something???? I have no idea we get an average of 20 cars a year out of impound lots and I’ve never been charged for fees or pictures. Not sure how they get away with this pricing, and it is not set by the police department. It is set by them the police departments could give two hoots about how much they Charge. I have spoken to several police officers about pricing for different impound lots. It is a shame that them being a small local business along with us that we can’t work together and help one another out every now and then. Oh, by the way, they ended up releasing the vehicle to the customer who still has a suspended drivers license……….

Jenifer was fantastic! She helped me out so much after my accident. Ryan my driver was quick and professional. Definitely recommend them if you're in the Pontiac/Auburn hills area

Very Helpful & Understanding people! Their truck driver was able to pull my car out of the mud and onto his truck without damaging it further. I truly appreciate their quality of service and the fact that there is always someone there the phone snd answer any questions you may have when you call.

Our car ended up in a ditch and I found their number on the internet and called. Jennifer was wonderful and shortly Dillon came to help us! He was friendly and got the job done for us. We appreciated all their help!!!

Facts: I didn’t receive an estimate until the final bill was sent via email- I was charged $138 to go 3.1 miles. My thoughts: they got there in literally 25 minutes which I was not at all expecting- guy was polite, friendly and got car up in 5 mins- so for me, it was very much worth the payment

I called Bob Adams Towing first because I’d often seen their trucks helping co-owners at my condos, and I’m so glad I did! They were very quick to send someone out, and Steve could not have been kinder or more efficient! He heard the noise my car was making and “diagnosed” the problem, then gave that info to the Service Center where the car was towed! He was a blessing in a very rattling situation, and I highly recommend this company!

The guys at Bob Adam’s Towing are GREAT! Not only did they show up quickly, the driver took the time to apologize for the short length of time it took to arrive. Because I was having my car towed home and not a repair shop, it was more convenient for them to tow it to their yard and bring it to me the following morning. I agreed and they delivered my car to me bright and early the next morning. Steve, the driver, was very patient and professional. He placed the car in the exact spot I needed it to be and made sure that I was satisfied before leaving. I would recommend Bob Adams Towing to everyone that is in need of a fast and efficient tow! Thanks guys, youre the BEST!!

This company is a joke!! James the tow driver apparently doesn't know how to change a tire. And what towing truck doesn't have an air compressor. Will definitely be making sure my insurance company doesn't pay this garbage company. Who left me sitting in my car for the duration of 5 hours! after assuring me they'd be there in 40 mins. Apparently impounding vehicles pays better scum bags Enjoy the trouble from the Better business bureau

Jennifer at Adams Towing was great! She was very detailed and walked me through the process with Suburban Toyota of Troy's Dealership service center regarding how they bill the service tow to the dealership's service center. I wanted clarity as I have never used Adams Tow before. She made certain that the service center was paying for the tow service center of my vehicle before I agreed to the service. The driver she sent was very kind, honest and demonstrated courtesy and care. Julia Ruffin

My car slid on a turn and I crashed in to the curb and ruined my left axel, I was stuck. Called AAA at 2:30pm and was given a 5:06pm ETA, ended up waiting 7 hours bc they kept pushing back the ETA because of other accidents instead of telling me "we do not know an ETA we are backed up". I had to call 911 to come out and call a tow for me, and the service was amazing. Tow man explained everything amazingly, understand everything he was talking about, even gave me hand warmers when I told him how long I had been stranded. Jennifer was amazing, she explained everything amazingly for my dad who was having a hard time understanding and instructing him what to do and we got through everything relatively quick. Calls me back up when were nearly home and calls and tells me she will have my car towed out to our desired location tonight instead of tomorrow afternoon. Definitely will keep this card handy for future problems. Thank you guys so much!!!

After my daughter was in an accident, the car was towed here. Excellent service! When the driver got to the scene, he was fast and kind. The lady inside the office the next morning was very nice and polite, even though she was being pulled in a million different directions. Made the process easy and fast. Highly recommend!!

We are from Ohio, my stepson got my Mom's car impounded while up there. Jim went out of his way to help and kept my 72 year old Mother-in-law safe and sound until my husband could get all the paperwork they needed to them. Thank you again Jim! We appreciated all you did for Mom!

Yesterday I called AAA roadside service to tow my car to my mechanic. They said it would take three hours. They used Troy Auto Care-(see the one star review I left for them) after 3 and a half hours I called AAA back and asked about the towing and where it was. I was advised that the company had someone call in sick and it would be another hour. I told AAA to cancel. About 6 and a half hours later a tow truck driver said he was on the way. I advised him that I had cancelled. I asked him when he received the call from Troy Auto Care and he replied fifteen minutes ago. That is 6 hours after I called AAA. This leads me to this 5 star review for Bob Adams Towing. I called them this morning. I was advised that the driver would be available in about 20 minutes to tow my car. 20 minutes later I received a text that the driver was 9 minutes away. Ten minutes later the driver arrived. My car could not start and it was off to the side of my garage and the driver had to back through a narrow gate and had to manipulate my car by adjusting the steering wheel a number of times to get it straight on the bed of the tow truck. The driver's name is TIM and hew was very polite friendly and informative. He did a great job getting the truck into the yard past the gate and getting my car onto the truck. I rode in the truck with Tim to my mechanic's business. On the way he explained about towing and I noticed that the inside of the truck looked brand new. He said that it was several years old but that h takes good care of it. At the mechanic he dropped off the car in the exact spot of the yard area where my mechanic wanted it. This is a great towing company that I highly recommend.

While the response time may have gotten a boost from the fact that I broke down just across the road from Bob Adams', I still can't speak highly enough of their rapid service and professionalism. It took less than half an hour from the time I called to the time the car was dropped of at the shop. The truck had arrived to the site before I had even gotten off the phone with dispatch! When comparing that to the 1-1.5 hour waits quoted by other companies, it can't be beat The woman who took my call was absolutely a pleasure to work with, and she made a stressful situation much easier to handle, walking me through the process and making sure that everything was taken care of before she let me go. The driver was friendly and efficient, doing his part to make the situation as easy on me as possible

My tire popped and I needed a tow. Everyone on the phone was extremely nice and the individual who showed up was quick and professional. They seem to understand that anyone who is needing a tow is likely not having the best day and are kind and patient accordingly. Would recommend!

I needed my tool box towed and they were local. Called with short notice and they fit me in easily. The driver Al did a fantastic job and was very attentive. Strapped down the box even protecting the corners from the straps. He went out of his way helping to unload it and I couldn't have asked for a better experience. I highly recommend Bob Adam's towing

Not sure how they towed the vehicle without keys while locked in park. Hope my transmission isn't damaged.

This business deserves zero stars. Please be aware that they have a CASH ONLY policy for their outrageously expensive towing service. They do no accept cards or checks. There is no ATM anywhere near the property. I called on the phone before coming to ask how much I owed them and they stated they would only tell me in person! My friend’s car was damaged during the tow process, and the computer on my car is malfunctioning also. Absolutely horrible experience.

I had a very peculiar issue with my diesel truck involving both winterization and bad fuel. 7-8 minutes after my roadside service dispatched a truck, Bob arrived in his personal vehicle to great me and speak to me about the issues I was having with the truck and possible means of resolving these issues.. his suggestion paid off and I avoided an entire day of cancelled job interviews. Service was top notch and genuinely helpful. Our driver JP got there 20 min before the estimated arrival, was professional and swift with getting everything hooked up, and allowed my girlfriend and I stay warm in his truck. Both Bob and JP were stellar human beings and really did me a solid, and I always appreciate someone that voluntarily goes the extra mile for me. So I'm here paying it forward by spreading the gospel; You won't be disappointed with this towing service!