What clients say about Quality Foreign Car Service in Berkley (MI)
A-1. The best. 5-stars in a category where there ain’t a lot of stars. Shame on me for not knowing there is a totally world-class import vehicle repair shop nestled on Coolidge in beautiful Berkeley MI.
It’s called Quality Foreign Car Service.
Wherever you are in Michigan and beyond, they are worth the drive! Last year, Wayne, the owner and his team saved my 06 Volvo XC70 with a used transmission. It drives flawlessly now. Since that big repair, I’ve given them more work on said vehicle and plan have my other vehicles serviced there.
Why?
It’s hard to find a car repair place you can trust. I’m sorry. It just is.
You can trust Wayne. I do. Completely. And I’m kinda a fussy weekend warrior mechanic-type who knows enough to be dangerous.
What makes Wayne so special, outside of his 40 years working on cars… is that integrity is Job 1. He’s a straight shooter who knows his stuff and he is dedicated to doing right by you. Whether that’s a repair right now or how to play things going forward with your vehicle.
Wayne and his team at Quality Foreign Car Service. They speak Volvo. They speak Toyota. They speak the "language" of whatever “import” you drive. Plain and simple, they’re the best. So give ‘em a shot at whatever you’re dealing with. You’ll be more than glad you did. You’ll be like, damn, why didn’t I do this sooner!?
I was scheduled to have major work done on my 2008 Saab 9-3 when the shop I was using called to say they had lost the only mechanic who could do the work. I searched for a replacement and found Quality Foreign Car Service. After a lengthy phone call with Chris, I felt that they were capable of taking on the repair. Boy was I right. They have now serviced my car twice, it is running better than ever, and I won't go anywhere else - - even though I have to drive across town to get there. Definitely worth it. Thanks, Chris and Wayne!
Wayne at Quality gave me lots of *great* advice when the engine blew on my truck after only 5 years + 80k miles. He suggested I open a case with the manufacturer to petition them to cover at least a portion of the replacement cost, which they ultimately did. However, this meant that the work had to be performed at the dealership. Wayne knew that from the start and didn't care at all, he just wanted to help. Quality Foreign Care Service has already been taking great care of my wife's car for a few years now, this experience just completely sealed the deal for me: I will *definitely* be going back for future repairs/maintenance!
This was the best experience I’ve had at an auto shop and they won it pretty handily. It’s never fun being told you have expensive repairs that need to be made on your vehicle. Wayne and the crew all took the time to walk through options and thoroughly explain what was happening with the car. They helped me make the informed decision and plan of action that I felt good about. They even threw in small courtesy repairs during a bigger project. I took both of my cars to them and I plan to keep QFA as my go-to shop.
The Quality team is exceptional in every way possible. Chris and staff treat your car as if it was their own and will go to great lengths to ensure that your car is both safe and running smoothly. They are always honest and upfront regarding things like cost and upcoming repairs. Would never consider taking my car anywhere else!
Just picked up my P2 V70 T5 and it drives so much better. Guys precisely diagnosed the symptoms, proposed a solution and did a quality job. I know there are a few more things to address, but already difference is vast in terms of improved engine driveability and suspension load.
The team here is the most and thorough business I have ever experienced! Wayne and his crew treat your car like it is their own. They are always transparent about what they suggest and upfront about pricing. Simply the best work for my Toyota's and Lexus vehicles.
If you have a Volvo, you need to have it serviced here. John and the crew will take great care of you and your vehicle. You will be at ease knowing that experts are working on your car. Quality and integrity all the way! Reasonable prices too. I wish I would have found this shop sooner!!
We have now taken both our newer Subaru and our older Toyota to Quality and we couldn't be happier. Both cars received fantastic service, everything was explained extremely well and we were given options for how to proceed. The Toyota went from being obnoxiously noisy to a pleasure to drive- and the dealership couldn't figure out what was wrong. We are very grateful to have found Quality!
Quality Foreign was amazing with assisting me for fixing multiple engine issues on my Volkswagen. Special thanks to Chris and Wayne for their outstanding customer service. Highly recommend them compared to the dealership.
I have a 10 year old Lexus ES 350 that I brought in to the shop. Lexus told me to get a new car, I came here for a second opinion. Wayne did a thorough assessment of the car and let me know that it was save-able and that we could chip at the repairs over a couple of months and we did that. My Lexus is driving wonderfully and I’m grateful to have found Wayne who has been way more informative than Lexus ever was as it relates to keeping me knowledgeable about my car. I would highly recommend anyone to come here for service because Wayne is a trustworthy man who stands behind his work.
I can’t recommend this shop enough. They’ve always been extraordinarily honest and kind with me. Letting me know what is necessary for safety and longevity of my Volvo. Informing me of the things we can put lower on the list of priorities , when finances have been tight in the past.
I love this place! They do a great job and are honest about your car and what needs to be done. They are the only ones I trust. I actually ended up purchasing a vehicle from them. It’s been one of the best cars I’ve ever had. Don’t waste your money going anywhere else!
My family has been coming here for nearly 30yrs. Needless to say we trust these guys completely. We have bought multiple cars from them over the years and continue taking our vehicles here knowing we will get the best service possible.
Last year my girlfriend bought a 2009 VW wagon from them and aside from a failed starter nearly a year after purchase (no fault of theirs) the car has been fantastic, no issues at all.
We also very recently did a massive overhaul on my 2014 Subaru Outback. It was a chunk of change and close to two weeks without my car, but well worth it. They ended up saving me a ton of money that I would have lost by selling it and buying something else. The service and communication throughout the process were exceptional and I’m now happily back on the road, with a greatly extended life for my vehicle.
Wayne, Chris and the rest of their team are absolutely top notch and I would have a difficult time honestly recommending anyone else.
I've had multiple repairs performed by Chris and the team at Quality Foreign Car Service.
These guys are straightforward and forthright about their business and the work. They will tell you what you need, provide you with available pricing options, help you with their personal recommendations, and even explain their recommendations, if asked. No fluff, no frills, no nonsense.
10/10 - Lifelong Customer
I had my transmission replaced over two months ago, as well as other issues causing my check engine light to be on. Wayne and his shop did a great job with my vehicle. Still running smoothly and no check engine light.
Their customer service is top notch. I highly recommend Quality Foreign Car Service! A+
I am a repeat customer of Quality Foreign Car because the service is consistently top-tier. Wayne always treats my vehicle as though it were his own. He always sets realistic expectations by providing an honest assessment of what work is and may potentially be required, and also the potential cost. I regularly recommend QFC to my family, friends, and colleagues, and I will continue to do so.
I have been taking my Volvo here for over 10 years and would never trust another shop with my car. They keep track of maintenance that your car needs, help you shave on unnecessary costs, and will let you know if something is worth fixing or not. They always have quality manufacturer parts in stock and won’t stick you with cheap off-brand stuff. I sincerely believe this shop has extended my car’s life by years and years.
I have a Volvo that needed service and Wayne and his team were very thorough. Wayne especially took his time explaining to me why he was doing things and figuring out the problem with my car. I didn't feel like I'd been talked down to or taken advantage of financially like I do when I leave the dealership. I'm really happy I found Quality Foreign Car Service and I'll be continuing to use them in the future- highly recommend!
Took my 08 subaru legacy here for axle work and am very satisfied with the service. Small shop vibes. They are busy so you may have to schedule a future appointment. Not necessarily cheapest but these are foreign cars after all and way more affordable than local stealerships. God bless America was Chris thorough with the inspection too. I like to think I know a bit about cars and the way he talked I immediately knew that I was getting this job done and future work done here as well.
I brought my 30 year old Volvo 740 to Quality after taking it to several mechanics that couldn't figure it out (weird trouble starting). I spoke with Chris and he took the time to properly diagnose the issue. He was honest and fair and solved a problem that had me pulling my hair out. I highly recommend Quality for your car repair needs. They've earned their namesake.
We won’t take our Volvos anywhere else. Chris is easy to work, he’s knowledgeable, fair, honest, reasonably priced, trustworthy and professional. I made the mistake of taking my car to the dealer once and then took it to Foreign Auto for Chris to evaluate. He told us what was a priority and earned my trust. Other family members take their cars to foreign Auto too.
I've been using Quality for the past 5 years and wouldn't trust my vehicle to anyone else! Chris is exceptionally knowledgeable and makes things easy for non-car people (like me) to understand. He's very committed to quality and customer service. I don't like going to the dealership because I always feel like they're trying to up-sell me or that they're not being accountable to an issue. Chris is thorough and explicitly engages me in every step of the maintenance or repair process, there are no surprises. Quality Foreign Car Service gives me a huge level of security about my used vehicle(s).
The service at Quality Foreign Car is exceptional. You won't find any other place more knowledgeable and trustworthy than Chris and the team regarding Volvos. They are reasonable and truly provide optimum customer service. I have been going to them for years and have and will continue to recommend them highly.
I went to Quality Foreign Car Service based on the good reviews and I'm so glad I did. Talked with Chris, Greg, and John, and all 3 were kind, patient, and really listened to what I had to say. When I asked questions, Chris's answers were thoughtful, not mailed-in; he even did some research on an idea I asked him about. With their estimate for a big job on my Subaru, I never felt pressured one way or the other. I opted not to get it done, and paid the inspection fee, which was reasonable and well worth it. I'm very satisfied and would gladly bring another car here for repair. Thanks
Very satisfied with the service. The words I think of are up-front, honest, direct, reliable, and fast.
I had been scrambling to fix an engine/turbo issue on my modified Subaru WRX for two months. Between my tuner and the dealership we came to know satisfactory conclusions which cost me nearly $2,000 to no avail.
I called here after a quick google search and spoke with Greg. He recommended a smoke test to check for vacuum leaks which was the next logical step so I was excited to hear him say that.
I dropped my car off in the morning of our appointed day and by 12pm I received a call from Chris stating the the smoke test identified the hose leak (post-turbo) and that he was able to fix it.
I have driven the car about 50 miles since then and my baby is back to it's good old street racing self! I am so grateful for Greg and Chris's help.
Best part is they charged me a very fair rate for their services and did not rip me off.
I will be coming back to get a bit more work done in the coming weeks and recommend this garage to my friends.
Great Garage! We have been taking our kids' used foreign cars here for about 3 years. They are always upfront about what is urgent and what can wait until a later date. I am confident that the work will be done on time and for a fair price. I highly recommend to anyone with a foreign car.
I have been bringing my Volvos to Wayne and Chris for as long as I've owned them - there is not a more knowledgeable shop for Volvos or any foreign make in the entire Metro area. They are honest, straightforward, and always looking out for my best interest when repairs are needed, making recommendations when things can be done cheaper or are just not needed. I trust them completely and would recommend Quality to anyone.
Wayne and everyone at Quality are outstanding. They are trustworthy, affordable, and will charge significantly less than the dealer every time. They do a great job. I agree with other posters, if you own a Volvo, you take it to these guys, no one else. I take my Inifiniti there as well and they do routine maintenance just as the dealer would at half the cost. Wayne is almost always available to give advice over the phone if it's a minor issue that doesn't need to be seen. Location is close to where I work, so it works out very well.
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