This rating is based on customer reviews, inventory size, pricing, and service quality
Recent reviews suggest customers in Muskegon, MI rate USA Industrial Scrap about 90/100. Standout themes: knowledgeable, helpful staff, accurate parts matching, strong inventory with the ability to source uncommon items, quick service, and prices often below big-box competitors. Strengths include friendly counter help and reliable availability. Noted issues: limited online inventory tools, a frustrating return/exchange incident, and one report of unsafe driving. Little info on yard organization or self-service flow, so on-site part-finding and wait times beyond “generally fast” are unclear.
What clients say about USA Industrial Scrap in Muskegon (MI)
I was by the 131 north exit on I-96 at about 620pm on May 25 and one of their drivers just whipped into the left lane in front of me at the same time that they put their left turn signal on. I was doing a reasonable speed with the flow of traffic and the driver whipped his trailer over about a car length maybe 2 in front of my car leaving almost no time to react. I'm a CMV driver and this is NOT how we conduct ourselves on the road behind the wheel of a huge dangerous truck. Guess I shouldn't expect any different from a business in Muskegon though.
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