Greenfield Collision Inc in
Washington (MI)

Took brand new truck in today due to branch scratch all the way down side. After an hour with them they gave me keys back and said have a nice day! Whaaat? I was shocked expecting to pay but No Charge. They also washed truck and it looks great. All future needs will go to Greenfield! Thank you!

I had a fantastic experience with Greenfield Collision! They completed the work on my vehicle a full day ahead of schedule, and the quality was excellent. The team is professional, friendly, and made the entire process stress-free. The shop is spotless and even decorated for the season — a nice touch! Their partnership with Enterprise made things super convenient: I was picked up right from the shop to get my rental and was able to drop the rental off at Greenfield when my truck was ready. So helpful! Highly recommend Greenfield Collision for anyone needing reliable, efficient, and courteous service.

Mike was great to deal with and the job was very well done. Highly recommend

Theresa is a Sweet Heart,she fit me in and I'm always updated me with everything my car needed. The Owners and Personnel are Gracious and Professional. I would go to them no matter where I Lived in the State of Mi.

Greenfield Collision is a great place to deal with. They took great care of me and my jeep after my accident. Unfortunately my jeep was totaled out by the insurance company, so I did not have them repair my vehicle. But the experience I had dealing with Teresa and the amazing staff there was top notch, if I ever need any body repair work done in the future, I will most definitely be back. Would recommend them to anyone who needs work done. Thanks again! ☺️

The whole team at Greenfield Collision is phenomenal! They are all so friendly and go out of there way to make sure they take care of you and do the job right. On top of that, the quality of their work is top notch and they stand by it if you ever have a problem. I have been using Greenfield Collision as my go to auto body repair shop for years for all of my cars. I won't go anywhere else. A special thanks to Mike for being patient with my requests and to Keith for doing such an outstanding job with with his paint work!

If your vehicle needs body work because of a collision or some other issue please do yourself a huge favor and take it to Greenfield Collision. Excellent service, extremely professional and very kind. They delivered my vehicle to my home when it was finished. It does not get any better than that.

Had my son’s car towed in for some suspension and body work after a minor accident. These guys were great! Top notch work, perfect match no flaws. They treat you right not like other places. I’d highly recommend them.

My car looks even better than it did before I brought it in!! You can really tell these guys care about giving quality service with what they do. I had an accident a couple of years ago and the collision shop I went to didn’t aim my headlights correctly even after I brought it to them again. These guys repaired the damage that was done with my recent accident, re aimed my headlights the RIGHT way, and even vacuumed and dusted the interior of my car. Throughout the whole process, the employees were very nice and informative, and the front desk lady Theresa was absolutely amazing! Amazing service all the way around!

About 4 weeks ago my wife and I hit a deer while traveling through northern Michigan. Greenfield Collision was on our insurance company's preferred list and we had also used them in the past with great results so we chose them again to repair our 2014 Buick Encore. We couldn't be happier with the result and the way they worked with our insurance company to make it all happen. We would recommend Greenfield Collision for all your collision repairs!

Greenfield was a pleasure to work with. The office staff was helpful, repairs were done within the estimated time and were done to perfection. My car was much cleaner, both inside and out, when I picked it up. They even cleaned my floormats!!!

Just have to say Greenfield Collision did a great job fixing my car. Very professional and got the job done in a quick manner. Highly impressed with work and time my car was getting put back together. Highly recommend Greenfield Collision

I can not say enough good things about this business. They made my inconvenience of needing repairs to my car a seamless, pleasant and quick ordeal. The workmanship done to my vehicle looks terrific and with Theresa at the front desk/Face of the operation, the customer service experience is top notch.

This shop is the best. All of the staff goes above and beyond all of your expectations. Everybody is so friendly and will do there best to assist you. I love Theresa she don't even mind if you harass her a little bit or a lot like I did. I would recommend everybody to use this collision shop if they need any body work on their vehicle!! Kudos to all the staff you're truly the best and I really appreciate all of your help!!

Update June 2023: After someone hit my truck I was back at Greenfield Collision. I gave them 5 stars last time & it remains unchanged. Once the parts came in they had the repairs done in 24 hours. Absolutely incredible. My 2021 Rangers hood was damage in windstorms a few weeks ago, they got me in fast. Greenfield Collision was in my car insurance network, Progressive. Seem less experience. Dropped my truck off on 12-21 & had it back on 12-23 with a new hood put on, two day turnaround ! Paint Color match is perfect ! Great experience with Greenfield & The manager Mike. They even cleaned the inside of my truck , VERY cool. Highly recommend them and they will definitely be my first call should I need body work again.

Greenfield collision did an excellent job with my repair! Although it did take a few weeks to make an appointment to turn my car into the shop, once I turned it in the repairs were extremely quick. Not only does the rear of my car look better than brand new, they also fixed my front windshield wipers and got rid of all the treesap that was stuck to the hood of my car for the past 2 years free of charge. I am extremely pleased and grateful!! Would highly recommend!

This is the first time I've used Greenfield Collision and I have to say that it was a great experience. It did take me almost 3 months to get an appointment but once I brought my vehicle in, they completed the work in a week. The work they did was excellent and you can't even tell there was damage. Friendly staff and would definitely recommend.

Greenfield Collision is the best! This business checked every single customer satisfaction box there is when it comes to how to help a customer and how to treat a customer as if they are the most important part of the business transaction. From walking in the door and having Jennifer who runs the office like a champ, guide me through the process of what steps needed to be followed to have everything thing run smoothly to introducing me to Brian who gave me an estimate and also gave me options to reduce the total cost of my repair. His professionalism was awesome! After dropping my car off the evening before my scheduled repair, I received a phone call from Jennifer the next morning around 8:00 A.M. to tell me that my repair had already been completed and it was ready to be picked up! To top everything off, when I picked it up, the total came in even lower than expected because they found a part that was less expensive and it helped my bottom line. Thank you again to Jennifer, Brian and the entire team at Greenfield Collision! You are the best! Fran Stackpoole

These guys were the best. Constant communication and care through an absolute nightmare with Fords repair and service. Never thought I'd find a collision shop I'd recommend to absolutely everyone and found I have. Highly recommend for their customer service and quality, 10 star rating in my book, Thank You Greenfield Collison.

Great shop with excellent costumer service. Brian kept us updated with details and went above an beyond even after service was completed. We took it to the dealership because some sensors came up. He contacted the insurance and the dealer so we didn’t pay anything. My parents took their cars there in the past and also very satisfied. Thank you Greenfield Collision!

They have my business for life. Pretty straightforward experience, and a 100% positive one. I worked directly with Jill, Matt, and Mike. From day one, I felt more comfortable than any other shop that I've stopped in because of their straightforwardness and transparency. I was in a collision due to icy roads, and we sat down with a shared computer screen to go through cost of repairs line by line. I had to pay out of pocket (not insurance claim), so we discussed options for salvage parts as well as new parts. They kept me informed throughout the process and always returned calls and messages that were missed. Above and beyond in every way

Outstanding customer service and fast quality work. I was in a rear end collision and worked with my insurance company (Progressive) to have my car repaired. They recommended Greenfield Collision. My car was dropped off on a Monday, Mike called me on Tuesday with a very detailed update on the repair cost/time and answered any questions I had and was quoted the following Monday for my car to be completed. To my surprise, I received a call 3 days later on Friday that my car was complete! My car looks BRAND NEW. They even cleaned the interior and exterior of my car before returning. Amazing work, amazing customer service. HIGHLY recommend Greenfield Collision. You will not be disappointed.

We had a fairly minor bumper repaint on our SUV. My wife dealt with Mike at Greenfield, who was very accommodating and prompt. They knocked it out in a couple of days for a very fair price and it looks great. As an added bonus we were able to do the transaction in a touchless manner and they detailed/sanitized the vehicle. No hassle and I would not hesitate to engage them again.

Had an emergency this morning with a popped tire driving south on 53. Having no jack or spare, I limped off the expressway and found myself in front in Greenfield Collision. Unfortunately I forgot the gentleman’s name, but he went above and beyond to help even before the shop was open. He helped me get the tire in decent enough shape to get to a tire shop. Not really collision related, but it speaks volumes about how you will be taken care of and treated upon visiting. Will be recommending to family and friends based off customer service alone. Saved me hundred of dollars in tow fees. Thank you guys! 10/10 based off customer service alone.

They did a great job of restoring my 2020 Jeep Grand Cherokee after a finder binder. However the disappointment comes from how dirty my car was on the inside. I saw spots and dirty on the driver and passenger seats. Had dirt on my floor mats from the front to the back. Saw dirt on the inside ceiling, and my trunk. My nozzle of my windshield wipers didn’t match which confused me because i had a bumper issue not sure why my hood or trunk was ever touched. The steering wheel lock i had in my back seat was removed from where I kept it and put into my trunk. Oh not to mention it was dirt on my knobs on my dashboard. I’m happy to have my car but after having to go and clean up after the mess that was left It doesn’t even feel like mine anymore. They barely took pride on the inside like they did on the out. I wish they would’ve took that much car over all. I guess that’s what happens when the insurance is paying and not the customer. Update: 1/24/20 Brian from Greenfield Collision emailed me to address my concerns. I definitely appreciate the effort of him reaching out to me. I wasn't expecting much, but he went above and beyond to make sure I was satisfied with the quality of service I received. Brian arranged for my car to be completely detailed, and to address the issues I pointed out. But to top it off he even arranged for me to have a rental car for the day while they detail my car. Overall I wanted to make sure that I came back and added this to my review. Though I was disappointed, they made sure to do all that they could to help satisfy my needs. So I want to thank Greenfield Collision, and Brian for their work and going above and beyond for me. Thank you

They were so great in keeping me informed of status updates, especially with all the back orders with the strike at GM and getting parts for my car. They worked with other dealers to finally get all the parts, which was awesome, and had my car ready 2 days early. They also work great with the local enterprise and ensuring seamless transitioning if you’re renting a car. So easy. Great staff. Highly recommended.

Everybody in this place is very friendly and professional, we never felt like we were getting ripped off or taking advantage of like in other car shops. My husband and I were waiting for them to do an electric repair on one of the doors of our car and we waited inside their office. Everybody walking by acknowledged us and asked us if we were being helped, they even handed us the remote to the tv to put whatever music we like. Our car was fixed in no time and works perfectly. We are extremely satisfied with all the staff members, what a great place, totally recommend it.