West Michigan International in
Kalamazoo (MI)

What clients say about West Michigan International in Kalamazoo (MI)

• Nicolae Bairactari

  Brandon in parts department is a rockstar. Found a part for our International LT when nobody else can find it. Very friendly and helpful, i totally recommend this shop.

  Jun 27, 2025
• Julie Smith

  I took my daycares bus here for a recall the service person was very helpful.

  May 04, 2025
• Paul Compton

  Awesome and knowledgeable crew! Everyone was welcoming and hospitable anywhere in the building. The coffee is pretty great too!

  Apr 16, 2025
• Paula Sookhai

  Service personnel are so very respectful, kept us updated on progress of repairs, noticed other issues we were not aware of and notified us immediately for confirmation of the repair, cost, and ordering parts. 5 star quality service in all areas.

  Apr 08, 2025
• Paula Angus

  Crystal at the parts desk is awesome! I can’t say enough good about her commitment to go the extra mile to search for parts! Great place!

  Mar 07, 2025
• Nick ARCTIC

  Great customer service, fixed the truck under the warranty same day. I was surprised, not a lot of dealers will have a quick repairs. Eric in service is very nice, thank you.

  Mar 04, 2025
• Richard Rogers

  Needed a couple parts. They were open late and were able to assist me. Great job!

  Oct 15, 2024
• Travis Collatz

  They fixed all the little things that I was too lazy to fix thanks guys! my truck is back on the road making money Zero complaints. They do sell keys even tho you have to get them cut somewhere else.

  Jan 03, 2024
• Walter Jackson

  Over Charge me for a tractor that was 19000 wined up paying 22000 for it

  Oct 15, 2023
• Larry Shaw

  I had an air dryer problem with my motorhome, and it could not be driven. The service department sent a man out within a couple of hours, and the issue was repaired by Luke in short order. He was a knowledable and polite young man who does West Michigan International proud. Thank you for the great work and timely repair.

  Sep 13, 2023
• Debrel Brooks

  Loved it! I highly recommend them. After hitting a deer on Friday, I was all fixed up and moving again Monday afternoon. I do feel the estimate was a little high but insurance covered it and I only got done the work needed to get back moving. The guys and body shop did a great job and were real good people . I was even offered a burger and chips lol

  Jun 25, 2022
• Louis Jackson

  $19.000 But paid $21.730. Will buy from them again.

  Jan 16, 2022
• Hark Orchids

  The new location is great! Thanks for making that investment and a commitment to excellence. You provide outstanding service!

  Aug 26, 2019