⭐ I have to give a huge shoutout to Carter at Carter’s Auto Repair in Shepherd!
He gave me a much-needed second opinion, saved me a ton of money, and did outstanding work on my GMC Terrain. He went above and beyond to get it riding smoothly again, including rotating and balancing my tires. The difference is night and day!
What I admire and respect most is Carter’s honesty. He’s not the type to tack on anything and everything just to pad the bill. He only works on what actually needs to be done, and if you’re not fully satisfied, he works hard to make it right. In a world where that kind of integrity is rare, it stands out so much.
Highly recommend Carter’s Auto to anyone in the Shepherd / Central Michigan area. You won’t be disappointed!
I highly recommend this shop if you’re looking for someone who actually knows what they’re doing and stands behind their work. He’s been working on my vehicles for years—both my personal vehicles and my business vehicles—and the quality has always been excellent. This is one of those rare local shops where the owner genuinely cares about doing the job right instead of just rushing through work or trying to upsell unnecessary repairs. The pricing has always been fair, the work is done properly, and you can tell he takes pride in what he does. It’s hard to find a mechanic you can really trust these days, but this shop is the real deal. If you want honest work, fair prices, and someone who actually wants you to come back because they did a great job—not because they cut corners—this is the place to go.
They were knowledgeable and explained everything to me so it was easy for me to understand. They also gave me the information about other things they checked on my truck. They were courteous, friendly, and very knowledgeable. I will definitely be coming back here for any future issues and would highly recommend them.
Tyler was amazing!! He was beyond respectful and super patient with my mom. He answered all her questions throughout the entire process. She was very thankful for their service and will return if ever needed.
Kevin is awesome!! We had a truck in for brake line repairs and he found a new tailgate for a 20+ year old truck and installed it as a Christmas gift for me. He even found one the same color and much cheaper than I was anticipating. You can’t go wrong with Kevin’s!!!
I brought my Saab to Kevin who said he would give repairing it a shot. I was fairly new in Mt. Pleasant and Kevin done amazing work on my aunt and uncle's trucks. He was honest about his limitations and for that I have to be thankful. He couldn't tell me where to take it to get it fixed but at least he knew his limitations and didn't make things worse. Thanks for trying Kevin!!
Our Van's brakes were not working the tires locked up, so it had to sit a bit before we could get it fixed. When we got our van towed here to be fixed just to be told the very next morning (yesterday), nothing was wrong with it and they charged our battery. We were charged for a part it did not specify what which I'm not sure how they could have replaced a part if they claim nothing was wrong with it. We paid $117 just to have the brakes give out after getting it back! The 2nd time our brakes have gone out now. Needless to say our van was towed once again today to a different mechanic and will not be coming back here. My family's safety comes first.
Best best in shephard and mount pleasan. Always great service and really nice and friendly service. Will never not go here when I'm around Mount Pleasant.
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