R.E. Ruehs Garage Inc. in
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Address:1326 N State Rd, Ionia, MI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:48846
Working Time and Location
What clients say about R.E. Ruehs Garage Inc. in Ionia (MI)
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After a streak of bad luck, our family has needed three different cars towed home in the last 7 days. All three times these guys took the call and delivered amazing, friendly service. They worked directly with our insurance for billing and brought us home safely with the car on one occasion. Scott and Eric were prompt and respectable of our property and yard when dropping the cars off. Thank you for taking care of us this week, hope its a long time until we need to meet again!
Jan 08, 2026 -
Called for Road service today. Response time was Efficient. Did a good job, & got me back on the road Thanks Again, for a job well done.
Jul 31, 2025 -
The driver was very nice! First thing he did was get my daughter and I out of the heat. And was friendly and chatty on the way home.
Jul 24, 2025 -
I narrowed down a growl/howl noise in my truck to the rear axle. I didn't have time to work on it and I need the truck this time of year. I talked to Eric and he properly diagnosed the issue, quickly fixed it (replaced axle bearings), and charged a fair price to do so. The axle is now very quiet and working perfectly!
May 06, 2025 -
Needed parts for my 5th wheel RV, this place had what I needed at a great price.
Aug 02, 2024 -
Took car in to get AC fixed the mechanic pin pointed the problem gave me the estimate and fixed it promptly and right on the estimate. ALL the personal were very knowledgeable and very nice
May 10, 2024 -
It doesn't matter what time what day it doesn't matter anything anytime when you call them they have nothing available. They have no trucks no flatbeds no nothing the only thing I have is a wait time. Wouldn't recommend
Mar 22, 2024 -
ERIC DID AMAZING JOB ! They were dispatched to my lock out bc my keys were accidentally locked in my car once HE PULLED UP TO MY CAR HE WAS ABLE TO GET IN TO MY CAR IN 5 SECONDS , HIGHLY RECOMMENDED THESE PEOPLE FOR ANYTHING!.
Mar 02, 2024 -
So they have a garage part it's not just towing. I've taken my car to MULTIPLE shops. They are never figured out what's wrong and gotten my check engine light off for long. Today my engine light is off! 2 hours of diagnostics they figured out what's wrong and fixed it! Drives alot better now! I'm like the happiest girl in the world and will be celebrating with shots if it lasts :) I recommend them for mechanical work. They are thorough.
Aug 19, 2023 -
I was in a late-night car accident a few years back after hitting a deer. The Ionia County deputy called R.E. Ruehs Garage to tow my car. At no point in the incident did the tow truck driver ever discuss the rates or, for that matter, speak with me at all. The accident occurred on a Friday night and the tow truck driver arrived to the scene around 11 PM. At that time, this garage was closed on Saturday and Sunday. For this reason, the earliest time I could have my car moved from their lot to my body shop was 8 AM on Monday when they opened. When I arrived to arrange for my car to be released from the lot, I was welcomed with a bill over $400. They charged me over $250 for a 10-12 mile tow and then charged me a full four days for storing the car on their lot. Keep in mind, the car was on their lot for MAYBE 30 minutes on Friday, they were closed Saturday and Sunday, and I picked up the car right at 8 AM on Monday. Didn't matter as "a day is a day." Both the owner and the driver could not have been more rude and dismissive during the entire interaction. A paid a different towing company a fraction their price to tow my car to my body shop that was over 20 miles away. I've never had a worse customer service experience. I cannot recommend you avoid this company at all costs.
Jul 24, 2023 -
So the only reason ima give this 1 star. I was only 1.2 miles away and it took almost 2 hours to even show up, was really rude to me, then charged 40 dollars more then what he told me my total would be over my phone….
Jun 22, 2023 -
Very nice kid named Kory and they quickly provided a service. I recommend highly
May 13, 2023 -
Outstanding service i would definitely use them again, thanks for the help
Apr 17, 2023 -
My car wasn't safe to drive at night after hitting a dear. Wrecker came out, I drove my car up. Guy told me I could come get it the next day and it would be $80 but they were closed. 45hrs later I got my car and was charged for 3days of storage. $275 for just a few miles towed. For a total of $391.40 that's a huge jump from $80. Will not call again.
Nov 07, 2022 -
Outstanding service and extremely knowledgeable staff! Eric will hook you up with everything fitting and Hydraulic related!! Don’t even waste your time going elsewhere!
Sep 13, 2022 -
My husband had experience it and told me about it they worked with him on the bill so I would say yes they are definitely doing it right thanks for your service
Jul 12, 2022 -
My son drove over a curb at school. The driver was very fast to arrive and get the job done. He was very friendly also!
Jan 21, 2022 -
My 4runner broke down in Ionia and they were the 1st I called. The driver was great. He helped me figure out what to do. I had my 2 children with me and the owner came with a loaner car and drove me to Discount Tire so I could get my vehicle fixed. Would highly recommend them!
Nov 28, 2021 -
My van broke down while in town. Called RE Ruehs. They said they would be there in 40 minutes and they were. Towed me carefully back to my house. Service was quick. Driver was nice. Price was good value.
Oct 29, 2021 -
Very helpful ! ! ! Helped me over the phone , and , stayed open until I got there , to get the part I needed . I will definitely go back to there with any future issues .
May 29, 2021 -
Excellent place to do business. Workers very nice. Usually have what you need on parts.
Apr 30, 2021 -
They changed me 225$ to tow my car 4 blocks insane didn't have the money on me so they took it to there shop this was Saturday they closed right after can't get it until Monday now and I get charged 105 for storage never seen anything like it
Oct 03, 2020 -
Truck drivers, this is the place to call!!!! My driver got stuck in the sand in a tractor trailer. These guys were quick, very nice, professional and most important, they didn’t rip us off like many tow companies do. Definitely recommended! Thank you guys!
Sep 23, 2020 -
Had to get my car towed and they were here in less than an hour. Very friendly service and very professional. I've seen a few reviews below criticizing the cost, I had my car towed through town and it was in the $80 range, which is around the price that it would have been at the other tow businesses, so I believe the pricing is fair. I am happy with the service I received at this business and recommend it to others.
Aug 10, 2020 -
I got a flat on the highway, was connected with this service through progressive roadside assistance. Driver arrived at given e.t.a. which was a relief! We soon realized my lug nuts needed a special socket that I did not have.We found that they had one at discount tire over 21 miles away. My driver went back to his shop to get a flatbed as my 4wd could not be towed. When we got to the tire shop and got the socket he changed my tire out for me and I continued on my trip. Very knowledgeable and courteous, I would highly recommend this business.
May 30, 2020 -
Aaa sent someone i had problems with being able to tow my f350 dually before and they showed up cant tow that . i called ruehs ..no problem . he was able to shift my trk so i could drive it home since the shift linkage broke while in park and charged me a service call instead of tow .
Sep 16, 2019 -
Son was involved in a car-deer accident. This garage was called by the Deputy to assist with towing my son's car to the garage facility. At no point was there a conversation between the tow truck driver and my son or I regarding fees for towing and storage at their facility. In order to have my vehicle released, I was presented with a bill for $413. $273 for a 12-mile tow and was told that it was due to it being an accident tow and a police rush request. $35/day storage fee, at 4 days, for a car that sat on their lot for 1 hour Saturday and was picked up at 8am when they opened on Tuesday, total of 57 hours. The owner, Ralph Reese, couldn't have cared less when I called to express my frustration with the bill with him. He gave me to the driver, who also could not have cared less. I paid a different tow company to take the car, and that company charged me $67 for a longer tow than what Ruehs performed. $200+ difference in price. Steer clear of these guys if in an accident in Ionia County and make sure to call your own tow truck company vs. having these guys called for you.
May 21, 2019 -
Always goes above and beyond when we need to be towed, which is twice in the last 4 months. A Great towing crew, wouldn't have anyone else tow our vehicles. Thanks Dustin for such great service. ?
Mar 05, 2019 -
A little pricey but exceptional service. They went above and beyond on a Sunday night at 1130 pm. They towed an RV home and trailer loaded with motorcycles to their garage. They did a great job with both. I would call on the Ruehs Family for help anytime I'm in their area. Great job! Thank you for coming to the rescue and handling our situation!
Aug 14, 2017
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