Horrible experience drove an hour to get there after being stuck in traffic we arrived atc4:40 sat there a mechanic than had us go to another building and the doors were locked someone came out and said there was nobody there we now are out of gas because they closed early for the day horrible service
Place is a joke, pulled in the scale and waited for 15 minutes no one working the scale. Come to find out I went to leave and the guy was sitting the jeep next to the scale house sleeping. Honked the horn when my tuck woke him up.
*First time scrapper* Great place to go. They were so helpful and nice even though I was a pain. I called ahead and got some info to try and make it easier on me but I'm glad they could help. Thanks guys!
Great place to take recycled materials to. Staff are always friendly and helpful if you are unsure where stuff goes because they do change where certain things get dropped off to from time to time.
Two times in the last month I tried going there on a Saturday and they were closed. Once was Labor Day so I understood but again today. Nothing on phone system about being closed either time. Not cool loading and unloading truck plus wasted gas money.
edit: thank you for the response and the offer to take care of me. upping my rating.
Scammers! Went there twice and both times they scammed me on weight!
The first time you deducted 40 pounds because you said your scales were off. The second time I left brass and copper fittings in a bucket at your indoor scale and went and dumped my trailer. When I came back inside and your employees never paid me for the copper and brass fittings that were separate from other non ferrous metal. They listed it as steel and dumped them before we could look at them. I would have never left material with your employees if I would have known they operate like that. Between both scams you gor me for about $40 bucks. Argued the first time and got no where so it wasnt worth it the second time.
I knew better than to let you fool me twice. Won't happen again!
1'st time customer to this business today. A refreshing change from local unfriendly, too busy to lend a hand yard help. Basic also paid 3 cents a pound more than the other yards. 600#'s of scrap batteries plus a friendly, polite young gentelman employee who noticed I needed help and jumped in without being asked. That customer service is now rare and appreciated. I had a profitable day. Basic Industries "earned" a new customer.
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