This rating is based on customer reviews, inventory size, pricing, and service quality
Northside Service & Towing in DeWitt, MI scores 91/100. Reviews skew highly positive: fast response (often 10–20 minutes), courteous drivers/dispatch, help with insurance, and prices widely viewed as fair or better than expected. Service ranges from quick jump-starts to careful tows. Cons: multiple notes about unsafe driving/tailgating, a cash-only surprise, occasional per-mile sticker shock, and one parking gripe. Overall professionalism and communication stand out. No clear data on parts inventory, yard layout, or finding parts.
Northside Towing has been amazing for me. Anytime that I have needed them, whether it was a jump start, or dealing with the after a car accident. They have been unbelievable professional, and helpful. They have made stressful situations bearable to deal with. Thank you Northside!
Joel and his team went above and beyond to help my Daughter today. Wonderful People. I would give them 10 stars and more. Thank you so much Joel and Team truly showed Compassion and professionalism Today. And even taught my daughter a few things which she and I are forever Grateful.
Angela Brady
Nicole Brady
Personal and professional assistance.
When my husband has a flat tire just outside of St. Johns, Northside had our Jeep loaded up in no time “flat”! (See what I did there?)
Transported it to the tire fix-it place and the fee was VERY reasonable.
Thank you #northsidetowing
Broke down on the highway (127) and in less than 20 mins they were there.
Kind dispatch callers, awesome drivers and amazing service.
Was also way cheaper than I thought itd be.
Do not appreciate Northside tow truck doing 75 mph+ on business 127 after price road stoplight. Got right up on my bumper, and we were doing 60. At that speed you aren't stopping fast with that truck. Slow down, Northside!
My daughter got stranded two hours from home. Dead battery. I called these guys and they had her going 15 minutes later. Excellent service!!! Thank you soooo much!!!
I had to have my 2023 GMC Diesel towed today and the driver couldn’t get it in neutral to get it onto the flatbed, but he assured me he had a solution and I trusted him.
My truck was on his flatbed in a few minutes, he did a great job and he was very friendly.
It's not everyday you leave a review for a towing company but these guys are the real deal. They came within a third of the time I've experienced with other companies and at a fraction of the cost. HIGHLY recommend!
My insurance[Progressive] wanted me towed to the nearest place, which they said was Walmart Okemos. We got there and they only do tire or battery replacement, no mechanic stuff. Walmart suggested Tuffy on Grand River as the closest mechanic and the tow driver called his boss to see if it was okay to tow me there. They said yes, and I was so grateful. I was also really grateful that I could ride with the driver when my car was towed. The first company the insurance called sent a text saying I couldn't ride with the driver [on a stormy day out near old M78] before they cancelled the job. So it was the best thing when Northside came to tow me. I wish I could remember the driver's name becuase he was awesome, and we were talking about work during the pandemic, and he told me about how cool his boss and Northside is to their employees. I don't recommend Tuffy [they won't let you stay in their waiting room to wait for a ride or in your car while it sits in the lot]. But I super highly recommend Northside. They were the only nice people out of that whole incident with my car. Best customer service I've had in years. Thank you.
Called for a tow and someone was out within 10 minutes and jumped my car and I was able to drive myself to the car repair place. Appreciated the fast response and courteous and professional service!
They work efficient but thee older man towed my red ford 150 in my fiancees moms driveway and they parked it in the grass just a few inches in the neighbors yard its ok though me and my faincee appreciate your business always
Vehicle broke down. Needed be towed 12 miles to the Ford dealership in St John's. $9 a mile for towing seems pricey. Driver got there very timely, very courteous, very professional man.
They were extremely fast (aririved within 15 minutes of my call) and got me back on the road quickly. Great customer service and professional and I appreciated the help today!
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