Felipe's Towing - Junk Car Removal, Spare Tire Replacement, Scrap Car Pickup, Used Car Salesman, Road Service, Towing in
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Address:520 Washington St, Pembroke, MA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:02359
Working Time and Location
What clients say about Felipe's Towing - Junk Car Removal, Spare Tire Replacement, Scrap Car Pickup, Used Car Salesman, Road Service, Towing in North Pembroke (MA)
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the driver didn’t show up until 7:30 PM — a full 4 hours late with almost no communication. We were left waiting around all day after just purchasing our RV, which was already stressful enough. To make things worse, the driver tried to scam us by adding an extra 25 miles onto the bill on top of the original 95 miles we agreed on. Completely dishonest and unprofessional. It felt like they were trying to take advantage of us because we had no other options at that point. I would NEVER recommend this company to anyone. Terrible customer service, extremely late, and shady billing practices. Save yourself the headache and find a different towing service
May 22, 2026 -
I never leave bad reviews, but this experience was honestly one of the most frustrating services I’ve ever dealt with. I called this towing company because I needed my fifth wheel camper towed. The first day I called, the dispatcher told me to call back the next morning. I called again the next day, sent the address and all the information, and we agreed on a 3:30 PM pickup for 75 miles at a total price of $700. At 4:00 PM — already 30 minutes after the scheduled appointment time — I get a missed call and a text asking, “Do you guys still need towing?” I replied at 4:10 PM confirming yes, I still needed the tow. During that same conversation, the dispatcher asked me, “Do you have a fifth wheel hitch?” I was honestly confused and told him that the entire reason I was calling a towing company was because I DON’T have one. He immediately responded, “Oh no problem, we have one. I just wanted to ask.” At that point I trusted what he was saying. Later on, it became obvious that the reason they were hours late was because they actually DID have a problem with the hitch situation the whole time. So why not just be transparent from the beginning instead of pretending everything was fine? The conversation ended around 4:17 PM and they told me they would be there in an hour. Later that night, after the camper was finally delivered around 9:20 PM, I told the driver that they had been late the entire day. His response was, “You answered late.” I was honestly shocked. The appointment was already set for 3:30 PM. They didn’t call me until 4:00 PM, and I replied only 10 minutes later at 4:10 PM. How does me replying 10 minutes later excuse hours of delays and the camper not getting dropped off until after 9 PM? If they wanted confirmation, they should have confirmed BEFORE the appointment time, not after they were already late. By 5:30 PM nobody had shown up. Communication was terrible the entire time. You would text them and get ignored for long periods of time. Then at 6:10 PM the dispatcher texted me saying, “Driver is on his way. We had a problem on the fifth wheel thing but now everything is figured out.” I asked for an estimated arrival time and got no response at all. Eventually the previous owner of the camper texted me that the tow truck had finally arrived. He even sent me a video of them driving away, and the timestamp on the video was exactly 7:22 PM. At one point, the driver even said he would not detach the camper unless we paid, which honestly felt completely inappropriate and intimidating. It made me feel like they were trying to hold my camper hostage over the payment dispute. I could not believe someone would even say something like that during a professional towing job. Then at 8:22 PM the dispatcher texted me saying the driver was still 45 minutes away from the destination. The driver later claimed it had taken him 45 minutes just to hook up the camper, but that was clearly not true. The previous owner gave me the exact arrival and departure times, and based on those timestamps it took around 15 minutes, not 45. The driver finally arrived and dropped off the camper around 9:20 PM. Then came the worst part: the pricing. We had agreed on $700 for 75 miles. After arriving, the driver suddenly told us the total was now $946 because the trip supposedly became 94 miles due to “another route” they had to take since it was a truck. He said the difference was 40 miles, but when I actually checked the numbers later, 94 miles versus 75 miles is only a 19-mile difference. After all the delays, stress, and confusion, I paid in the moment because I just wanted the situation over with. But after doing the math afterward, it honestly feels like we got completely taken advantage of. This company was unprepared, extremely late, had terrible communication, and added surprise charges at the end. I absolutely do not recommend them.
May 22, 2026 -
Gabriel loves to waste your time. search somehwere else if you value your time. Classic case of dad starting a reputable business, only to have their kid ruin the good name they built.
Mar 10, 2026 -
Wish I could give zero stars. Waited all day for a tow. When the hack driver showed up, he charged twice what the dispatcher said the cost was. Save your self a lot of trouble and go anywhere else.
Aug 03, 2025 -
I don’t recommend anyone dealing with these people.. they told me to get the title and we’ll send u a check.. I got the title called know my catalytic converter which was I lie as well.. so I complained to the attorney general and they completely lied.. they told me 3 times they smashed.. i lake 400 a mth, 300 is a lot and could break me, 300 to them is nothing.. they ripped me off 300 just cause they could.. who lies to the attorney general.. they said they’ve been waiting for the title.. we’ll I have the title come get it..
Apr 08, 2025 -
Lairs told me 200 then changed to 100 very dishonest rude people hope your happy ripping me off
Jan 16, 2024 -
I asked for tow truck, I asked what the cost would be. The owner told me the Tow driver would tell my driver the cost. First tow truck was supposed to be there in 45 minutes. It did not get there at least for two hours. Once tow driver arrived he never called me give me a price. As soon as I was called to pay the prices over $800 for a 50 mile one-way trip. i was forced to pay. please do your due diligence, but stay away from this location. I would not want what happened to me to happen to another individual
Oct 10, 2023 -
The entire experience was wonderful, and surfer easy! I couldn't be happier
Jun 13, 2023 -
11/15/2022 one of our work vans broke down in New Bedford. Waited hours for AAA. We finally called for a private tow for New Bedford to Hanover. Felipe's had a driver on the road in 15 minutes. Prompt and courteous service.
Nov 16, 2022 -
This people are rude, they trashed my car in front on Toyota entrance and just throw my key, Toyota staff have to look for my key for the rest on the day, they are so expensive from Randolph to Braintree it cost me 280, they have no standard procedure of payment.
Oct 27, 2022 -
Car broke down and Felipe pulled up to check if I needed a tow. He talked with my AAA personnel so I didn't need to wait around for another truck they were sending (within 2 hours). Nice clean truck and a big help getting me off the side of a busy road.
Oct 13, 2022 -
Very unprofessional came to pick up a car at the shop we told them they had a bill to pay driver takes off nd act like you forgot to pay the bill nd the office says payment is not an issue professionalism is.
Oct 06, 2022 -
Felipe’s was good to me! I was far away and they came right there and helped me out. towed when i didn’t even think i needed it
Nov 18, 2021 -
They are irresponsible, thieves. They never say the amount and they do not specify that they will charge you back empty for their workplace, they never gave us the total and when they arrived they gave us the surprise that it was $ 448.00. Nor does the supposed boss take the phone and you have to be cash the payment if you give him your card when he comes to see you robbed too. Son unos irresponsables, ladrones. Nunca dicen el monto y tampoco especifican que el volver vacíos para su lugar de trabajo también te lo cobran, nunca nos dieron el total y cuando llegaron nos dieron la sorpresa de que eran 448.00 dólares. Tampoco toma el supuesto jefe el teléfono y tienes que ser cash el pago si le das tu tarjeta cuando viene a ver te roban también.
Oct 30, 2021 -
Towed my van while I was visiting a friend, I was parked in visitor parking spot. Felipes says they are open 24 hours, but they are not. Forcing me to pay four days storage and towing charges.
Oct 23, 2021 -
Totally unprofessional. Never answers the phone, confirmed in the morning, left me hanging at the agreed upon time, and just ghosted me — wouldn’t answer the phone or texts. I’m assuming the positive review is this guy’s buddy.
Jul 23, 2021
Nearest Junkyards to Felipe's Towing - Junk Car Removal, Spare Tire Replacement, Scrap Car Pickup, Used Car Salesman, Road Service, Towing
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Abington Township
- Bridgewater Township
- Brockton
- Carver Township
- Duxbury Township
- East Bridgewater Township
- Halifax Township
- Hanover Township
- Hanson Township
- Hingham Township
- Hull Township
- Kingston Township
- Lakeville Township
- Marion Township
- Marshfield Township
- Mattapoisett Township
- Middleborough Township
- North Plymouth
- North Scituate
- Norwell Township
- Plympton Township
- Rochester Township
- Rockland Township
- Wareham Township
- West Bridgewater Township
- West Wareham
- Whitman Township
- Fort Revere
- Warrentown
- Auburnville
- East Wareham
- Thomastown
- Hamilton Beach