A small but very neat and simple lay out. If I didn't look, I would not even noticed the two gentlemen chatting in the corner behind me at a display counter. I knew they were not, but they reminded me of some mobsters stopping by to check on their place, but they gave a brief glance as they talked and carried on. I felt welcome. The fellow at the counter was chatting with another fellow there about what seemed to be a real estate project. I knew right away, these guys were the real deal. Despite being a tall and husky African American, he approached me as if I was 5'2 140lbs, with no indifference in his expressions. I didn't know whether to be glad with that or cautioned about it, but I placed my chains down, he took a brief look and gave me exactly what I wanted for a loan. I have returned there to do business several times since then, and always leaving with deal I wanted. They even gave me a grace period once when I was late to pay off a loan.. exactly what I want when doing business with my sentimental pieces. I would recommend The Jewelers Coin & Loan Co. to anyone looking for real people and a fair deal on your precious pieces!
I stopped by the shop with two watches that were intended to be nonworking ornaments on necklaces I wanted to make. Each watch needed a common part so I could use them in the design I envisioned.
The shop was very busy with customers, so I indicated I would wait until it quieted down. I sat down on a corner chair and took note of the clientele who came in. I must say I was quite surprised by the diversity of race, ethnicity, gender, age and class of the people who came in.
But I was also very impressed by the way ALL of the customers were treated — with respect, courtesy, patience, non-judgmental, and true professionalism!!!! The humanity of each individual was acknowledged and each person left with their dignity intact and satisfied with their transaction.
My turn came and I felt comfortable and confident that what I needed done would be done well!! I also was treated with genuine kindness and goodwill. Thank you!!!!!
I cannot appreciate/recommend this shop enough. My loan contract expired while i was in the hospital and instead of melting down my jewelry or instantly putting my jewelry up for sale, they texted me and were very patient as i worked to get the money to pay to extend my loan. I will never go to another shop!
Nothing but transparency and solid people. They run a fair business & do as much as they can to meet ur needs. I’ll be a customer for life & u can’t find a place open on Sunday like they are
I have got into very unpleasant situation with financial struggles due to very bad pneumonia and wrongful termination because I was coughing , so I was forced to sell my favorite personal items such as designer bags, shoes , diamond and even glasses . I found this place via chart GPT and brought what was left ( not so much already ) I brought my favorite lab grown 5 karat diamond ring that I ordered in India and it was custom made for me via EBay I paid close 2,000$. Steven the owner of this store paid loaned me 160$ , so pathetic just 160$, I would never do it but consider my very bad situation I said ok, later I have noticed that he gave me and invoice not a contract , I was like wow, totaly wrong documentation I have already dealt with this kind companies in a past and if they see nice stuff they will do everything possible and not possible to trick you and get your belongings from you. Thus, I emailed I said I am sick ( I was in ER 10.30 and 11.12 and 11.26) and I come when I feel better to take my ring , guess what , he did not even reply , probably he is very busy man . Last week on the way to his store I stopped on Seaport , I love this place and right now its just magical , so I took a walk and forgot my purse , when I realized I do not have , of cause it was gone. To say I was upset its say nothing , since I was on the way to Steve’s I decided to come and sell my glasses Chanel I had 2 pairs and buy out my ring and get gas . When I came , Steven greeted me and he was busy buying coins from a lady , I waited. The lady decided to take from him Evaluation Coin class 101, asking millions of questions how does he know so much about coins and coins’s value . Steven professionally replied that he has been doing it all his life and he knows . The lady did not stop , she was keep asking and keep asking , so I lost my patience, I was not rude but I said to her that there are other people I should tell her use chart GPT. Steven asked me to wait , finally she left . So , he was smiling and said if my glasses are fake snd I said why they must be fake and then if I had onions ? Onions ? I was like ? Do I stink ? No I did not have onions ! Anyway , dropping the onion conversation he informed me that last time I sold him fake glasses and I owe him money , I was shocked I did not know they are fake I always buy nice stuff on guilt and of cause I contacted them after he told me the glasses were fake, guilt told me they will do investigation and contact me in 7 business days . Since my bad was stolen I need 20$ for gas , I asked Steven to land me $20.00 and said I will send him Zelle once I get home ( 45 min Max) Daniel , my fiance will send him Zelle. Of cause, I understand he does not have to help , especially in the USA The only person who helps is me , but his reply was I do not care , it’s not my problem. I was humiliated, I just run away from thst store and U wish never come back but I have to come back and buy back my ring and if he will give me hard time I will call police , and buy back my very fake glasses. So , this is my story I wish never even know this kind places exist! They are making money on bad situations thst people get in to : unemployment, sickness, death, divorce. Horrible business !
I don't remember the last time I was offered water while popping into a business without an appointment. The owner is warm and helpful and, without doubt, I will frequent this business again.
This place sucks the owner told me my watch was vintage and could not do an offer after wasting my time for over an hour. Go to another pawn shop. Stay away
Absolutely amazing service ! I came in to have a link from my watch removed and they did it in record time! Service was absolutely professional and welcoming! 10/10
I was looking for a place to resize my watch and came across this shop nearby. As soon as I walked in, I was greeted by two of the friendliest gentlemen I’ve ever met. They were incredibly kind, explained the process clearly, and to my surprise, the whole thing took less than five minutes. I can’t recommend this place enough!
The younger gentleman gave me a very fair price for my gold that I brought in, got about 80%. I went a week later and the older gentleman offered me UNDER 50% of my 14k at spot value. Needless to say, steer clear of here. At least when the older guy is working. I'm glad I know how to evalute gold or I would have just been scammed out of 30-40% percent. The two other shops I went to offered me 80% with no haggle. I'm very insulted.
stopped by to have my watch battery changed, and the service was excellent. Jeff was incredibly kind, professional, and quick with the replacement. It’s rare to find such friendly and helpful people these days!
Ive been to this jeweler a few times, unlike most jewelers this one is upfront and Honest!!! They called me back after my most recent transaction with them to tell me that I had money owed to me, this is how all businesses should be. They will not rip you off and are a pleasure to do business with.. Thamks again!!
This is the best place to test and get appraisal for jewelry. Professional, kind and extremely knowledgeable on precious metals. I saw a wide varieties of items including, bags, bracelet, coins etc. Thank you for your kind service.
Working with The Jewelers Coin & Loan Co. has been nothing shy of wonderful. I have worked with this company in more ways than one at this point; I have sold designer items, purchased designer items and now, with the help of this expert team, I have created the most perfect and customized engagement ring I have ever laid eyes on. From start to finish every email was answered quickly and at no point in time was I ever made to feel stupid because of how many questions I was asking. The team at this office is incredible and goes well beyond the standard of professionalism most even strive for. I cannot wait to recommend all of my family and friends to The Jewelers Coin & Loan Co. and I certainly can’t wait to work with them again. I’d also like to note that I have never once laid eyes on anyone in this building much less set foot in it. I was able to create exactly what I want all the way in Delaware while they are in Massachusetts, that in itself should speak volumes to their ability to please a customer. 10 stars.
I don't usually go out of my way to write a bad review, but my experience each time I've been here hasn't been great. Getting in touch to set up a time to sell goods is spotty at best. The last time I reached out I asked if there was a specific time to come by and was vaguely told in the evening. When I showed up it was almost a surprise to the people working. The girl I spoke with lowballed me below most normal market prices until I said I would just keep my items. What drove me to write this review was one particular item that I had brought last time that I passed on due to AGAIN lowballing. I brought it this time again ready to accept their prior offer. This time the offer was insultingly low. Imagine offering someone 10% of what they paid for the original item when it's perfectly fine. When I asked why the price had changed I was first told it needed to be cleaned, I had offered to provide the instant cleaning kit it came with, quite literally 0 effort. Then I was told they don't sell for much on the retail market. When I questioned the person working they didn't seem to know the difference between retail and resale. Then the reason was offers are only good for 24 hours. It was one excuse after another. I understand this is a business and they have overhead and other expenses, but there is running a business and intentionally screwing people over and they are not the same. They were convenient for what was needed, but I will definitely not be coming back.
Today, for the first time, I stopped in at the Jewelers & Coin Co. on Beale St. in Quincy. I needed a new battery for my Marc Jacobs watch. and not every jeweler carries these batteries. They not only had the battery but installed it quickly. Their service was friendly and professional. I recommend their services. My experience was more than satisfactory.
I brought a 24k gold bracelet into this place. It was weighed and analyzed...and the proprietor dropped it back into my hand and said he didn't want it; as it "wasn't real gold". I then brought the bracelet to a different jewelry shop... and after analysis they promptly offered me $127 for the piece. I don't think this guy knows what he's doing.
Lena and Emily are just so very easy to work with. Answered all my 5000 questions and was very patient with me. Offered a very fair price and was upfront about items she could not flex on! Thank you so much! I hope to do business with you again!
Excellent experience! Came in to get my watch resized and they were able to get it done same day! Jewelry was clearly well taken care of and when I came to pick up my watch the man was so kind and did it for free! Not only that but they also adjusted the time to be accurate because I wasn’t sure how to do it, would reccomend to anyone with jewelry needs.
One of the most amazing experiences I’ve had! The owners are very delightful, knowledgable, and incredibly easy to work with. They have prices you can’t beat and my selling experience with them was the absolute best. Beautiful people, especially Lena who is drop dead gorgeous!! Thank you thank you so much! Will be back again and again!!!
With being new to the Boston area I decided it was easy just to google closest "replace watch battery" near me and I found this little gem. Under the reviews it did say they change batteries. Owner was pleasant and friendly! He was able to fit my watch with a brand new battery and I left as a happy customer. Thanks!
Jeff was incredibly kind and welcoming. I was one of two customers in his store and he was super nice to us both. Replaced my watch battery in just a few minutes and told me a few jokes while I waited. Highly recommend this business for Watch battery replacement and general jewelry business. Thanks Jeff!
I brought two watches to The Jewelers Coin & Loan Co. to get the batteries replaced. I was able to pick them up the next day. The owners are very kind, helpful and professional, and the customer service is excellent. They have earned a forever customer! I highly recommend them. *****
I can't say enough good things about my experience here. Steven was great to work with and is extremely committed to making sure you come away with what you're looking for. I needed a silver dollar for a military ceremony and he helped me the whole way through and didn't steer me towards more expensive options just because. He got me exactly what I needed and for the right price. Jewelers Coin & Loan Co. have a customer for life! Thanks, Steven!
I came to get my watch battery replaced, and they were very helpful. Additionally, the products in the shop are truly amazing. The owner of the shop was very kind and professional. Highly recommend this place for all your jewelry and repair needs, including buying, selling, and repairs.
I’ve now purchased 5+ bags from Lena and her team and I love each one but the newest Chanel is now one of the best bags in my collection. I’m a person who asks a hundred questions and Lena and Emily handle me with no complaints. I’ve never received a bag in less than pristine condition. I’ll be a repeat customer forever. Thank you so much, guys
Just received my Louis Vuitton Multi Pochette Accessories bag and it’s absolutely beautiful.the shipping is always so quick Came just as described and it even included the original box , dust bag and original receipt. I love that they never fail to let me know what items have come in! Can’t wait to purchase my next designer goodies (which will probably be tomorrow)
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