What clients say about Northeast Recycling in Avon Township (MA)
Driving on 93S behind ur trash truck and trash just flying out of truck. I called and person who answered phone told me to speak English. Maybe think about using this company. From the looks of it I'm not the only one discriminated against
Debra at Northeast Recycling has been absolutely outstanding to work with. The disposal company we always used was bought out and Debra cleared up a lot of confusion with our missing payments. Looking forward to a bright future with Northeast Recycling.
I’m a Construction Project Manager with Emmaty Inc and we use Northeast Recycling for removal of our Construction debris utilizing their dumpsters and removal service. I am fortunate in that I have had direct dealing with the owner on several occasions as well as some of his key personnel. Anytime I have an issue I receive fantastic customer service regardless of what my needs may be.
From the owner to the dispatcher to the women that handle customer accounts to the driver, (Al) who is phenomenal by the way, I feel like I get treated special.
No more so than with my several dealings with Debra Pepi! She handles the LEED program and other Administrative things at Northeast and she has been nothing but a consummate professional every time I’ve needed to work with her. She’s been patient, understanding and incredibly helpful working with me on some confusing issues each time. She’s gotten my squared away each time and goes over and above to make sure it’s perfect. It’s truly a pleasure working with her and I look forward to working with them on all of my projects!
I had the chance to speak with the owner of Northeast Recycling, and he was very helpful and easy to talk to. Great customer service and a company you can trust.
I have Northeast Recycling front load service and they’re awesome!!! The driver gets my dumpster from the driveway and brings it back, it’s much appreciated. Love the service!!!!
I have been working with John at a property I manage - He is always willing to help and make things easier for us. He is responsive and knowledgeable, and all around great to work with. Definitely recommend.
The driver doesn’t do a good job he is pulling the dumpster into the parking lot, I called today and lady who answered the phone made fun of my English, she said she couldn’t understand what I was saying, I’m not being disrespectful, but what I heard the voice was from an old lady. So not sure if it was my English or her age anyway she should not make fun of a customer there are many ways to ask if you can not understand someone on the phone.
As a roofing contractor who has been in business for over 20 years I have NEVER worked with a company that has failed so misaerably as this one. They make promises to repair a driveway that they damaged and tell me that they will be there to take care of it. The client stays home and waits for them to do the repair and they never show up. This has been going on for well over a month. A good company takes care of issues that come up. These folks don't.
I'm confused as to why this company decides to pick up trash or recycling at 1am 🤦🤷 Can management please answer that? Wouldn't 5am - 10pm be more appropriate? I won't except a reply since from what I can see, only 5 star reviews get noticed 🤦🤷
You don't fix what isn't broken. You bring attention to what is
Truck on 495N dumped several dozen rocks. One was almost as big as a golf ball. Maybe that wouldn’t have happened if their tarp didn’t have a giant hole in it. Guys, maintain your trucks equipment.
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