Junk King Middlesex in
North Chelmsford (MA)

Highly recommend!! They came and removed our sofa within a matter of minutes. Also, they were easy to communicate with providing continuous updates. We will definitely consider them for future work.

I just wanted to say that I have used other dumpster companies in the past and had bad experiences and this was a good experience. I explained this to the driver who dropped off the dumpster and picked it up and I have to say that he was absolutely courteous, kind, professional, and understood what I had gone through and made sure that this was a really good experience as opposed to the others I’ve had and I appreciate that so I A nice note would be put on his record. Also, I am putting a nice note to Junk King. I’m bad with names. I wish I could remember the name of the driver, but he was very considerate and I think he made sure that this was a good experience. Every time I had to call the company to check on things or had a question everyone I spoke with was courteous. I appreciate that. Thank you very much, Sharon.

The workers were very nice, polite, and professional. Everything was very easy. The only reason I'm not giving it 5 stars is because of the pricing. I just wanted a quote, and they won't do quotes over the phone and they don't list prices on the website. So I had to book an appointment for an "on-site" quote. Which of course, they know that once they're there, 95% of the people are going to just say, "Fine, I'll pay it, just take my crap away". So at first they quoted me over $300 just to haul a couch away... no stairs to go up or down, easy job... over $300??? I reacted with horror at that, so he made a big deal of bringing down the price to a little over $200. Still too much, if you ask me, but I just needed the couch gone, so I accepted.

I’ve used Junk King several times myself and have also recommended them to a lot of my clients. They make it incredibly easy to book an appointment, and the crews Scott sends out have always been respectful, professional, and polite. The whole process is seamless from start to finish. I highly recommend Junk King for getting rid of that 1 thing you’ve don’t know how to get rid of - all the way to a house completely full of junk….and yes, that’s the same room in the 2 photos attached

I had asked if they could accommodate stuff that I already put into trash bags. Didn't receive any call back confirming it. So I did ask the gentleman who was in charge of the job, but for a single big trash bag it was $30 so I chose against . There was some confusion, where I had mentioned bikes and everything in the shed, but the gentleman mentioned that I only mentioned about bikes inside the shed( I needed everything inside the shed cleared out so not sure why I would say bikes inside the shed ) and was charged another 100$ for bikes . For the bikes it could have been done for $50, given that there was some confusion and $100 flat almost for every new thing I asked seemed too over priced I asked for the mattress, and it was another $100.For anything additional the gentleman just charged a flat $100 extra. In the estimate provided I would appreciate if you guys can also share pics or list out what was agreed upon to avoid any confusion. That was a learning for me that I should have explicitly mentioned/clarified every item I guess it was my mistake to go with Junk King and should have gone with the recommendation from my neighbor ( which was a flat fee of $600).

Excellent experience! Mark and the team were friendly, courteous and did a great job at a good price. Would highly recommend.

Great customer service! Guys very friendly, on time with advanced notice, careful removing metal frame not to scrape walls or furniture. I would not hesitate to recommend Jason?and Louis again! Very satisfied 😀

Scheduling was easy and communication about arrival time was prompt and clear. It was unclear to me how the process was going to go. I didn't know if my appointment was to review my situation and get a quote or if it was to review my situation, get a quote and removal, all same day. I would have been more prepared if I had known that the crew was going to provide a quote and remove the items in the same visit. Everyone was courteous, polite and helpful, but they moved quickly and I didn't feel like I had time to review everything that I wanted removed. The quote was higher than I expected, but I believe it was fair so I moved forward with my junk removal that day. After the crew left, I realized there were other items I wished they had removed, but again, I felt a little rushed during the process. All of this to say that I would recommend Junk Kings in the future, but it would be helpful to know that they can/will remove your items same day as the quote so that you can be more prepared with what items you need removed. They also inform customers that there is audio recording for training purposes. I can understand how this might be helpful, however, it made the interaction feel scripted. Again, the crew was wonderful, communicative and punctual, but having a clearer understanding of how the process was going to go would have been helpful for me to be better prepared. A phone call after booking to discuss the process would have been great.

Had a phenomenal experience with Sebastian, DC, and Jason for home junk removal services. I was bit a nervous about how they were going to get some old couches through some narrow hallways and doorframes of our home without potential damage to the walls, but the guys did a great job. No damage and cleaned up well. They very professional, courtesy, and knowledgeable. Would highly recommend them and use them again.

Mark, Nick, and one other man were terrific. They were very friendly and polite, fast and efficient. They were very patient with our indecision about which route to take out to the driveway, some last-minute confusion about which final items to remove, and were very nice about clearing shelves we had neglected to empty. I highly recommend them. Also, the price was significantly lower than a competitor's.

I had a bunch of broken stuff in my shed, and a big Life Fitness elliptical (250+ pounds) on my second floor that had died. Really wanted to clean up the house, so made the appointment with junk king. I have used them for several dumpsters in the past, and their customer service is awesome. This morning Sebastian and DC came with their truck, and took care of everything. The dumpster path is cheaper, but I really needed help with that elliptical. Job was very well done, and I am very glad I got this work completed.

I had a great experience with Junk King Middlesex!I called to have a few things removed, they came within hours on the same day! Mark and Nick were fantastic, they were so kind and polite. They made the visit go smoothly with no problems.I highly recommend Junk King. They are very fair with their prices and courteous throughout the whole process. Thanks!! Ben P

Junk King made getting rid of two mattresses and a fridge very easy. They came super quickly, just an hour or two after I called for the first time. The guys who showed up, DJ and Jason, were easy to work with and explained things very clearly. Besides removing the items, they also even helped move up a very large box containing a new mattress.

Junk King was fantastic to work with. I chose the self service dumpster option and Junk King answered all my questions over text very promptly. The dumpster arrived on schedule and they continued to answer my text message questions about what could go into the dumpster as I was filling it. The dumpster pick up was also prompt and they contacted me when they were about a half hour away from my home. The price was fair, and I appreciate that they try to recycle or donate anything that they can. I highly recommend Junk King for your disposal needs.

Dumpster rental Great price & service. Even though we filled it, they offer lower price for 1/2 filled. ( cheaper & easier than the bags) Drop off & pickup up was easy & quick. Ours was dropped of Friday morning & picked up Monday morning.

It was an absolute pleasure working with Junk King? They were very careful, on time and very professional. All items were carefully carried out of the house and loaded on their truck. I would highly recommend them!

The employees who came to perform the service were extremely friendly and approachable. They were very efficient as well, as the service only took a matter of minutes. Payment at the end of service was very easy as well. I would definitely recommend Junk King to others!

Excellent communication, easy to schedule pick up online. They called the night before and asked if they could come earlier, which wasn’t a problem. I would definitely use them again.

I do not write many reviews, but this company really excels at what they do. You cannot beat Junk King for prompt, courteous service and affordability. They had an opening on the same day, and called me when they were 15 mins away. They took the time to go through what needed to be taken away and gave me a quote. The price was more than fair, (as I had a heavy and cumbersome recliner couch among the items) and the employees were extremely kind and courteous. This is the second time I have utilized their services. I would not hesitate to use them again and I highly recommend their services.

Extremely efficient experience! I booked online and the follow up was almost immediate. I had my dumpster the next day. Communication was great throughout. Highly recommend!

Jeremy and Mark and the rest of the Junk King crew just left, and we couldn't be happier! The house is transformed. It's made a huge difference for us already, both practically and mentally. Thank you to everyone there, and to Eric for working with us to make it possible. The crew was extremely efficient and did exactly as we'd asked. They took everything we wanted gone and nothing we wanted to keep. Incredibly smooth process. Also, great communication and punctuality - they were right on time, and called to confirm with us when they were on the way. If you're reading a review like this, you probably need this service. By definition, you have an overwhelming situation on your hands. It's hard to deal with something like that, and giving Junk King a call is a great way to get back in control. We got a very thorough walk-through and assessment ahead of time, and everyone was very professional throughout. At no point did we ever feel judged or looked down on, and we were treated with a great deal of respect. They were also great about our pets! I told them which room we had our pets in, and they were very careful and all communicated with each other about it. When it came time to do that room, they patiently let us relocate them securely. I really appreciated their caution with that. Junk King made a hard situation easy for us. I'm very happy we worked with them, and would do so again in a heartbeat - but hopefully I won't need to!

Junk King did a great job! From the initial phone call, the representative was pleasant and gave me the information I needed. I got a phone call saying that they could come to my home earlier if that was ok and it was easy to get in contact with the representative coming out to my home. When Jeremy and Luis arrived they were very friendly and professional and we even had some good laughs. They were quick with taking apart and removing my furniture and I didn’t have to do anything! Price was decent!

I had a small job to get rid of some furniture and home goods at my Mom’s one bedroom apartment after she passed away. Junk King offers quotes in person same day as appointment for pick up. The guys showed up in the slotted window. They gave me the quote which ended up being a lot more than anticipated for a small job ($1,000) but I had to have the apartment cleaned out same day, so didn’t have much choice to haggle. I’d recommend getting a quote prior so you don’t have sticker shock. As a comparison I had my Dad’s 2 bedroom 1 bath house plus contents of a kitchen, garage and basement done for $2700 and it was 6+ hours of work. Based on google reviews I expected them to be more reasonable. The work only took Junk King guys an hour and most of it was donatable goods and furniture. They were quick with the job. I could have gone without their colorful language at 9am in a senior housing unit. Also left with scuff marks on tile floor and rug they left from dragging furniture. Their boots had mud too so had to vacuum that up. Overall I wouldn’t recommend them just based on my experience with other companies I’ve used in the past.

I had a WM dumpster bag and, as I’ve done before, looked online to see if any local companies could pick it up. Junk Kings was local and even listed the exact type dumpster bag on their website. I called to confirm, and the person I spoke with verified the size, straps-touch, and weight capacity (up to 3,300 lbs per their website). I had about 1,500–2,000 lbs, so everything seemed well within the posted limits. They scheduled pickup for the next day, which I thought was great. However, when the crew showed up, they immediately said it would cost more—about double the advertised price. To me, this felt like a bait-and-switch tactic: they clearly knew they weren’t going to honor the listed pricing, but instead of being upfront, they waited until they arrived onsite when I had little choice. The crew that came out was professional, efficient, and very friendly. That part was excellent. But the lack of transparency and the surprise 2X price increase left a bad impression. Had I known the price, I could have just waited a few days and had WM pick it up for the original price. I did reach out three times asking for a call back to explain why the price change, but no one called me back.

I am redoing my kitchen and needed all the old cabinets to be removed. We called Junk King, North Chelmsford and was absolutely pleased with how quickly the service was performed and the workers' professionalism. They removed all of the old cabinets and extra so fast without fuss or idling, so nice, I would recommend their services to anyone wanting this type of service. We did not get their names but the two guys that did the job... thank you so much and the cost not that bad honestly. Beverly

Overall good. very prompt. 5 people to remove the junk. Was disappointed I couldn't use space in 2 empty refrigerators to put additional small items in since we were paying for all the empty cubic area. But they generally took everything i requested and were friendly. Price beat the more well known brand.

I highly recommend their services! Mark, Jeremy and his team were not only respectful of our home and belongings , but they also went above and beyond to assist us with our requests. Their professionalism and helpfulness truly stood out, making the entire experience a pleasure. Thank you for your great customer service!