Middlesex Auto Body Co, Inc in
Natick Township (MA)

Highly recommend Middlesex Auto body! Jeff & crew are super nice, responsive and do great work!

Jeff is absolutely the BEST! Fair prices, honest, reliable and a great family man! His employees are amazing, friendly and will go out of their way to help. I highly recommend Middlesex Auto Body! My family has never been disappointed!

Price and the repair timeline were communicated clearly and honestly! The repair looks perfect. Couldn’t be happier.

Middlesex Auto Body treats its customers like you’d want to be treated, especially during a stressful time. Thank you for being honest and nice while providing quality service. Len E.

I have been taking my vehicle to Middlesex Auto Body for years to deal with small paint chips and touch ups - Jeff has always been super responsive and helpful even for small jobs such as these. He is very thorough and checks to see if there is any rust developing before repainting the touched up area. He does excellent work and has helped keep my car’s exterior looking like new and free from rust.

Middlesex Auto has completed repairs for me on multiple occasions (most recently was this past month but also over the past 5 years) and I would definitely continue to bring my car here in the future. They are consistently so easy to work with, they manage all of the insurance billing and do great work. I would definitely recommend them for your repair needs. :)

Great job by Jeff and team. Delivered the car back early in great shape. Handled all insurance communication in a clear and effective manner. I recommend Middlesex Autobody. ?

I recently had my bumper replaced on my Subaru Impreza after I was rear-ended. I had the other driver’s insurance info and took it to Middlesex Auto Body and they handled everything! They were so easy to work with, got the work done faster than I expected and after I dropped it off I didn’t have to talk to the insurance company again, Jeff got everything sorted. It was great working with a local, family owned shop.

I recently had my Honda Pilot’s bumper repaired by Jeff Williams, and I couldn’t be happier with the experience. Jeff is the owner of Middlesex Auto Body and his honesty truly stood out—he recommended a less expensive repair option that worked perfectly for my needs. The quality of work was beyond my expectations, the job was completed on time, and communication was prompt and clear throughout the process. I really appreciate Jeff’s professionalism and highly recommend his services!

I had a great experience with Middlesex Auto Body. Jeff was kind, straightforward, and easy to communicate with. He took the time to answer all my questions, which I really appreciated. The work was done quickly and at a fair price, and I’m super happy with the results. I felt like my car was in good hands the whole time. I'd definitely go back if I ever need anything in the future.

Jeff and the team did an amazing job on my wife’s vehicle. They replaced the bumper and you would never know. They also had a loner car, which helped her out a lot. I would not hesitate to work with them again! Thanks guys

I suddenly found myself on the side of Rt. 9 in front of the Natick Mall in need of a tow the other day. It's certainly not a very safe location with cars zipping by at 50 m.p.h.! Jeff showed up and had my car on the flatbed in 15 minutes! He was informative and careful with my car. The tow charge was reasonable and the process was easy! Thanks for again for your help! ??

Jeff is a trusted professional in the auto-body business. He has helped me so much with guidance regarding the whole insurance claims process. There doesn't seem to be anything that he hasn't had first-hand experience with. And most importantly he treats his customers with respect, understanding, and kindness. When I picked my car up it looked like brand new! Jeff's the BEST!

We have, unfortunately, needed body work done on a couple of our cars over the past 20 years. My most recent experience re-inforced for me just how smart it is to work with Middlesex. From the start, Jeff was a valuable resource, particularly in how to deal with the insurance company. Ultimately, the car was totaled but he helped me to navigate the entire process so that we got the best result. Can't recommend Middlesex highly enough.

I brought my car to Middlesex Auto Body after my Mini Cooper was side swiped by a box truck on Route 93. The driver's side mirror was ripped off and the driver's side of the car was scratched from back to front. Jeff and his team not only restored my vehicle to it's original condition but replaced the mirror with the same model it had before the accident. They even offered me a loaner vehicle when the rental was returned. I would recommend Middlesex Auto Body to anyone who wants their vehicle to be restored properly and wants a body shop owner who is skilled at negotiating with insurance adjusters on behalf of his customers. Thank you Middlesex for your friendly, professional service and a job well done!

I have had the pleasure of working with Steve and now Jeff Williams since I moved into Natick in 1996. They have helped me keep the “Coady Fleet” with our various nicks and dents without fail. I have been very pleased with the quality of their work, timeliness and superb communication with both insurance companies and myself. I highly refer Middlesex Autobody for an honest quote and knowing you will be supporting a local family that has been in Natick for many years!

Jeff and his team are professional, reliable and great communicators. Not to mention their work is second to none. They take the stress of dealing with insurance companies and make it nonexistent to the customer. As a long time Natick resident I’ve always taken my auto body needs to Middlesex Autobody! A family run business that hasn’t lost their way in today’s world! Recommend 5/5.

Jeff and his team at Middlesex Auto were superb in all respects. They are expert at the technical repair, but are also great at working with the insurance companies, managing expectations all the while. Jeff is thoughtful and focused on the customer satisfaction during a stressful time for the car owner. The extra effort to detail the car so it's clean when you pick it up, is a very nice touch. Good work. Good people.

Middlesex Auto Body is an excellent repair shop. My wife has used them twice and I have used them once. Every time our car was repaired to our complete satisfaction. They do very high quality repairs. This is a third generation, family owned business that takes pride in their work. Jeff Williams, the owner, is very pleasant to deal with. He is honest and forthright about how long repairs will take, never making false promises. Because of the quality of his work, there can be a backlog of work. It's worth the wait.

I had an incredible experience at this auto body shop! Jeff and his dad went above and beyond to assist me with the repairs on my car and handled my claim with the insurance company. Their knowledge and expertise were evident throughout the process, and they kept me informed every step of the way. The quality of their work was exceptional - my car looks as good as new! I was impressed with their attention to detail and dedication to providing the best possible service to their customers. I would highly recommend this auto body shop to anyone in need of repairs. The staff is friendly, professional, and always willing to go the extra mile. I can't thank them enough for making a stressful situation so much easier to deal with. Overall, a fantastic experience - 5 stars all around!

I was referred to Middlesex Autobody to repair a damage on my car. Jeff was very professional, available via phone or email when needed and helped me understand the whole process of repair/appraisal as this was my first time getting my car repaired. The pricing is fair and repair job met my expectations. I would highly recommend Middlesex Autobody to anyone looking to get work done on their vehicle.

As everyone has said, it was great to work with Jeff. I needed to get work done out of pocket and he had very fair pricing, including for a rental car. He was responsive and ended up having the car done sooner than expected. I wouldn't hesitate to return (though hopefully I don't need to!) or recommend to others.

This auto body shop is absolutely fantastic! The owner Jeff is an incredibly guy with an extensive knowledge on cars as well as auto body work. Not only is he and his team trustworthy, but they know what they are doing. Jeff even came out to my house when my car wasn’t in drivable condition just to give me a more accurate estimate, what other body shops are doing that these days?? This is an owner who really cares about the quality of his work and leads his team to work in the same manner. On top of that, the cost of labor is very affordable for the dealership quality of the work that they provide. I would highly recommend this auto body shop to anybody! Thank you to Jeff and his team!

I am very pleased with the excellent work Middlesex Auto Body did on my car. My car was ready before expected and priced very reasonably. Jeff and his team did a fantastic job removing a dent and painting the fender to match the rest of the car. To my surprise, the car looked brand new when I picked it up since other scratches on the vehicle were removed and the entire car was buffed out. I highly recommend this shop for your vehicle repair.

I selected Middlesex Auto Body because of their excellent reviews, and now I am writing one of my own. This is a very professional and knowledgeable shop, and a pleasure to work with. They did good work on my car and delivered it within the promised timeframe. Jeff and Steve were courteous and helpful, as was all the staff. While I hope not to need body work in the future, I would definitely go back to Middlesex if the need arose.

I had a pretty sizable dent in my rear bumper after my car was hit and I am so happy that I found Middlesex Auto Body to take care of it. Jeff was so easy to work with and made sure I was clear on what work was going to be done as well as the details of the cost estimate. He had told me that the process would take 3 days to paint the new bumper and replace it, but also offered me a 1 day option where he ordered my bumper early and painted it prior to me bringing the car in for installation. I am extremely pleased with the turnout and am so happy that my car looks brand new again! I would 100% recommend Middlesex Auto Body to anyone and will continue to come back for any more services that I may need.

I found Middlesex Auto body on line and saw the ratings and reviews - so I felt comfortable calling. It was late, Jeff told me he was staying a bit late to finish up a few things and I could come by. Not only did he stay to talk, when I couldn't get a cab ride to leave my car- he offered to take me home! Jeff is a small business owner that knows taking care of your customers is the only way to stay ahead of the competition- and My Audi looks like it never had a scratch. Thank you Jeff!