Exotic Automobile Repair in
Hadley Township (MA)

Amazing owner! So attentive and accomadating with updates on your repair! Thank you so much!

I brought my Lexus GS350 in for service and had a great experience from start to finish. The staff was very friendly, professional, and extremely helpful throughout the whole process. They kept me informed, answered all my questions, and made everything smooth and stress-free. The work was done well and in a timely manner. I’m very satisfied with the service and would definitely come back again. Highly recommend!

Paul and his team rebuilt the electrical harness in my Honda for a fair price and communicated exceptionally well throughout the process. It was a holiday weekend and they ended up putting in extra hours on the car to complete the work in a reasonable amount of time. Paul is kind, honest, and hardworking, and that goes a long way in this world. This is my new place! (You do not have to own an exotic car to go there.)

I recently took my car to Exotic Auto after feeling extremely upset when another mechanic had not properly diagnosed/repaired my car. I knew I needed MAJOR front-end work done and I was very troubled and needed someone honest to make my car safe again. From the moment I walked in, Paul (the owner), was kind and courteous, and expressed compassion and empathy when listening to me describe my car issues. He reassured me that he would take care of me and make my car safe to drive. Communication was outstanding! I felt valued and heard. Paul offered solutions and was very open and honest with the time needed and cost of this repair. I put my trust in him 100% to do the right thing at an extremely fair cost. I can not say enough good things about Exotic Automobile Repair- a wonderful, family-owned business in Hadley, MA. I will not take my car anywhere else!

Reached out to Paul to get my front two windows tinted to match the back, got me into the shop the next day and got me right with super high quality ceramic tint. Clean job, very happy. Runs the place well.

They took care of an issue I had with my wheel and completed a full road balance. Everything came out great. Definitely recommend them!

Paul really helped me out when my car stopped working. We traded it in for a 2010 Volvo, which had a small problem after the trade in but he took it back and fixed it without any questions and has been amazing to work with. Highly recommend coming here for a new car or for maintenance!

The saga of my 2017 Subaru has finally come to a close. It started with a failed admissions test- where we were told our manifold was cracked- and has ended in such much needed repairs. We came to exotic Auto to get our manifold replaced, and during the process, we were also told our wheel bearings and control arms were in a dangerous state of disrepair. We were able to get those replaced, and we had a pesky check-engine light that came on, indicating that our emissions system was not up to code. Paul was amazing in helping us with this, going above and beyond as it kept returning even though the code was old. He even replaced the newly replaced manifold/exhaust assembly at no charge. Paul is incredibly kind and definitely cares about the safety and well-being of his customers.

I had been to another repair shop a few times before, but they recently gave me a clearly overpriced estimate, which didn’t feel right—so I decided to come here instead. The repair cost was almost half of what I was quoted at the other place, and the quality of the work was excellent. I also found out that the previous shop had charged me for unnecessary repairs in the past. I’ve realized how important it is to choose the right repair shop, especially for students like me who might be taken advantage of more easily. If you're in the Amherst or Hadley area and looking for fair pricing, I definitely recommend this place!

I was in a bind and needed help on a Sunday. Yes, a Sunday. I went to Paul based on these reviews and am so happy I did. He understood my needs, treated me like a human being, not just a customer, and really helped me out. He was able to get the parts and make the repairs within just a few days, and now my truck is running better than ever. Kindness, empathy, professionalism and excellent service are what you get from a truly community-oriented shop. Such a great, refreshing experience. Definitely my shop from now on. Thank you, Paul!

Paul is an excellent and honest person. I brought my car a couple of times, one for a difficult fix, the other one for a simpler fix. In both cases they did a great job with it. Price is great as well.

Couldn’t recommend enough. Paul is fantastic, and did a really thorough job of making sure my car was in its best shape. It drives noticeably better now. On top of that, he’s a really lovely person. For the first time ever, I was actually looking forward to going to the mechanic! Thank you Paul!

I had a fantastic experience at Exotic Auto! Paul did an excellent job on my car, and the price was even better than expected. The work was done quickly and with great quality. He made the extra effort to help me understand what my car needed and what the parts do and kept me updated during the process. Customer service was top-notch—Paul was awesome! Highly recommend!

Go see Paul, you will not regret it! After being given a hard time at a local dealership, I took my Volvo to Exotic. Let me just say, I will be taking my 2018 Volvo to him from now on. He is a knowledgeable mechanic as well as the kindest, most conscientious person you will ever have the pleasure to do business with!

Paul at Exotic Auto is hands down the best mechanic I’ve worked with. His thoroughness and attention to detail during my car repair were unmatched. He kept me updated every step of the way, reaching out proactively via phone and text with photo updates. Paul took the time to explain everything clearly and made sure I felt comfortable with every decision. Based on his comprehensive rebuild of my car, I wouldn’t hesitate to recommend Exotic Auto to anyone looking for a reliable and trustworthy mechanic on any part of the car; exhaust transmission, engine electronics, etc. Thank you, Paul, for going above and beyond!

First time coming to Exotic Auto and I have to say, I won’t be going anywhere else. Paul and his team are amazing! The customer service and kindness that I felt from the moment I walked in the door was wonderful . After having unsatisfactory results with another mechanic, I decided to try out Exotic Auto. Thought I was just coming in for a wheel alignment but Paul explained that the previous work done on my car basically had to be redone, a very stressful situation. My 12 yr old car was in dire need of several repairs, Complete brake job in the front, two new tires, alignment, sway bar links, wheel bearings and control arms. For the amount of work It needed, Paul gave me a very honest deal, even adding in a discount. All the parts and labor came with a 6 month warranty and I feel assured that I wasn’t ripped off. Paul is honest and trustworthy, and I’m so glad I found a mechanic I can trust.

Got my CLS 63S serviced and detailed here—great shop with an impressive collection of cars owned by the owner, who clearly has great taste. You can trust them to handle your car with care and expertise. The multipoint inspection was thorough and detailed, listing everything I needed to address. If you’re looking for professionals who know their stuff, this is the place to go!

I had a fantastic experience at Exotic Auto. The team truly cares about your vehicle and provides honest, upfront estimates. They stayed true to the original quote, which I really appreciated. Communication was excellent. They were quick to respond whenever I had a question. The staff was friendly and professional, and I felt completely confident that my car was in safe hands. I highly recommend this shop for anyone looking for trustworthy and reliable auto service!

I had an excellent experience at Exotic Automobile Repair From the moment I walked in, I was greeted with friendly smiles and a warm atmosphere. I brought my car in for a brake inspection, and the team was incredibly efficient. They quickly identified the issue and provided a clear explanation of the repairs needed. What impressed me the most was their commitment to customer service. They took the time to answer all my questions and even offered some valuable advice on preventative maintenance. The prices were very reasonable, and they finished the job ahead of schedule. I left feeling confident in my car's performance and relieved to have found a mechanic I can trust. I highly recommend Exotic Automobile Repair to anyone looking for honest and high-quality service. I’ll definitely be returning for my future auto needs!

Great experience! My exhaust on my honda civic was corroded and falling apart, and Paul was able to take all of the damaged parts off and replace them within two days. He was very clear about the cost of repair and what needed to be done to fix the exhaust properly. My car is now running smoothly and quietly! Would definitely recommend exotic automobile repair for car troubles!

I’ve used Exotic Auto for all of my service and repairs for the past 4 years. Paul is phenomenal! He has done mechanical work, electrical work, body work, tires, paint - just about everything - on my cars. He provides a warranty for his work, but I have never needed it - once Paul fixes something, it stays fixed! I cannot recommend him enough. He’s not just a great mechanic, but a great person, too. If you’re looking for a new auto shop, Exotic is it!

I messaged the Facebook page because a friend recommended Exotic Auto Repair, and safe to say I’ll never go anywhere else other than here. It took Paul about 48 hours to fix my car! I needed (a new water pump & thermostat replaced). Thank you Paul. Fast, clean and amazing work.

From start to finish, my experience with Exotic Automobile Repair was excellent! Great communication, great service. I was really stressed on time, and my car was done all within one day—just hours! I was given updates and was kept in the loop about everything happening. Definitely coming back to them for future work needed!

They did an AMAZING job restoring my headlight cases which were so fogged up I could hardly see. Looks like a new car. Really nice people, great work, very helpful. I would go to them for other car work now.

Both locations in Hadley are amazing i got my car detailed and a few parts installed on my car and it came out better then I expected. My car looked better then when it came out the dealer. Paulie is amazing and passionate on his work it’s worth every penny!!

I brought my Q50 red sport to Paul because I was hoping that the service would live up to the Exotic name. I wanted an illuminated emblem installed on my front grille, so I figured to give Exotic Auto Repair a try. I had never been there before, so I didn't know what to expect. Upon meeting Paul, I was immediately impressed with his professionalism and vast knowledge of everything cars! Exotic can service your car in any way that you need or want! The service was impeccable! I dropped off my car in the morning, and it was done by 3 that same day. When I came to pick up my car, I almost didn't recognize it. My Q50 looked like it had just come off the showroom floor! It was meticulously washed, the bug splatter on the front of the car was gone, and my rims/tires were spit-spot clean! The most amazing thing about it was that I didn't even request the wash; it was just done! Paul really knows the meaning of customer service. I can't imagine bringing my car to another place after experiencing the service that Exotic provides. If you love your car, and want the best care for it, Exotic is the place to go!

Paul's attention to detail and level of customer service are second to none. I had an amazing 24 point hand wash done and the results were stunning! Definitely don't think twice about bringing your beauty here. After this full detail we did a photoshoot around Hadley and he definitely knows the top locations to shoot, how to capture the best lighting etc. He also came up with a lot of creative ideas that I can't wait to see. Highly recommend!