I travel all the way from Leverett to use these guys for two reasons: 1. They offer repair choices ranging from the practical and inexpensive to perfect but with higher cost parts; and 2. They are scrupulously honest. Their crappy location does not reflect on the quality of their service, but may contribute to their lower cost-structure.
Christian and team have been a life saver for me after moving to our new house in Belchertown. The day we started moving we were getting hit with one of the many storms this year, reached out to Christian on a Saturday night to see if he could plow our driveway and he took care of it the very next morning. They're quick to respond, reasonably priced, excellent communication, and excellent service. Couldn't be more happy. Highly recommend them to anyone for plowing/snow removal services!
Hired these guys for some fabrication services. We were from out of town and needed some stuff done in a pinch.
They did excellent work and came thru on time. Highly recommended.
Amazing place and highly recommend to bring your vehicle. I stopped by and Brett took me right in. He was very respectful told me what i needed done, ordered the part and had my car fixed fast. They are also reasonably priced!
Brett and team are terrific! Ive had nothing but great experiences with them and trust what they say. They do great work and only have to do the job once! Very happy with all work done there and will return in the future!
I had a disappointing experience at repair & and off road recovery specialist. I took my truck in for a simple repair, but was hit with an inflated bill for extensive work that I later found unnecessary. When I questioned the charges, the staff was dismissive, and the same issue returned shortly after the repair. I felt ripped off and frustrated. I wouldn't recommend this shop to anyone be cautious and get a second opinion before agreeing to any major repairs.
Wow. Just wow. Can not believe the spectacular service I received from these guys. Brett and Christian are stellar. Had me and my jeep good to go in no time. Can’t imagine going anywhere else. Fair pricing and quality work.
I needed a tow to the next town, and was very pleased with how prompt and professional this experience was. Christian was great answering questions about cost and how soon it would be before my car was towed (which wasn't long at all). I then also got photos of the car in my driveway where I'd requested it be towed to, and it was good to see it there so soon after calling for the tow. I was very pleased with this company.it
Repair and off-road are hands down the best recovery team in New England area. Got my truck out of bad situation that multiple other tow companies wouldn’t even think about attempting. Their crew was transparent with the entire situation from the cost to how they were going to handle the situation. They were extremely friendly and professional and ultimately got me out! If you’re stuck and need out at a fair price call repair and recovery. Thank you to you and your entire team.
Christian is more confident than Competant. Seems like an ok guy until he makes a mistake. He built my NV4500 twice, I spent over $4300.00 and it's worse than before. Save $$ get reman. He has No dyno, No Test bench, Trans building area is filthy. Theres a reason his trans don't have warranty. Don't be Fooled....
My car was showing low tire pressure 2 hours away from home; I dropped into the shop and was immediately helped by Eric (? sorry if wrong name!). He checked the tire pressure and made sure all was okay before I left. He was professional, courteous and I was so grateful for the help---10 stars ⭐️
This place is the absolute BEST!! Christian explains everything in detail and is completely honest and forthcoming about ANY possible charges on repairs/diagnostics. First time in my life (as a woman) that I ever felt like I could trust a repair shop. He also gives you options for parts (using what he orders or buying your own) to help make the work more affordable. Solid work. Utmost integrity.
Christian and guys are awesome, they will show you what's up with your vehicle and explain what solutions they can do. They will also give you price quotes to see what works best for you. They'll even bring you to your nearby job if you need to drop your vehicle off for the day! All around nice guys. I will continue to go back to them for further work on my Jeep.
I cannot say enough about these guys. I had my GMC truck stuck in the mud, and I could not get any of the local tow companies to come out in a reasonable period of time. As soon as I got a hold of these guys, they jumped right on the situation. They were very helpful and responsive. They made my situation their top priority and I cannot express how relieved that made me feel. As a truck owner, it can be hard to get professional help when you need it. And when you need help or work after regular business hours, it can be even harder. Christian and the guys were there to help no matter what day or time it was. I will definitely be contacting them again for all of my truck-related needs. Thanks guys!
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