DiBacco's Service Center in
Beverly (MA)

Fast service but no place to sit so you can't really stay and wait for your car to be done.

This is my go to auto shop, they have good and honest mechanics, and the staff are amazing! 5 stars isn’t enough.

I went to DiBaccos one night for gas and, as I was driving away, I realized my front tire was completely flat. I went in at 5:50pm and asked the man working if there was any way they could help me. A mechanic came out to my car, asked if I wanted him to fix it, patched the hole and aired it up within 5-6 minutes. And they only charged me $20. The workers were so kind as my tiny little dog barked at them incessantly as they worked. Afterwards, one of them told me that they normally turn the compressors off and go home at 4:30pm, but they still helped me. Wonderful people. I am very happy to recommend and support them!

Hunter went out of his way and helped me by writing a detailed diagnostic explaining what repair I’ll likely need to help strengthen my case at getting my repair covered under warranty. Overall everyone was really friendly and down to earth.

The folks at Diboccos worked with my schedule, had reasonable rates and did excellent work. Highly recommend.

The staff here are friendly and informative. They're especially great at communicating car issues, even going as far to text videos walking you through the work that needs to be done. Their turnaround time is super impressive too. So glad I started going here!

I've been going to these guys for years. They are professional, efficient, and honest about all the work they do. I 100% recommend going here if you need work done on your vehicle.

These guys are some of the kindest, most honest and upstanding mechanics I’ve come across. They went above and beyond for me when my car broke down unexpectedly outside their shop on a Sunday. I’m incredibly grateful for them and I’ll be referring people their way any chance I get. Thank you so much for the help guys I can’t thank you enough!

My wife and I have been going to DiBacco for many years now. They have always been fair, honest, and straight foward. I have only had experiences of professionalism, kindness, and sincerity at DiBaccos in Beverly. Dibaccos always works with my schedule so that dropping my car off isn't a huge inconvenience for me, having a family and job where I need a vehicle. I'd also mention the gas attendants are always super nice as well. Thank you all at DiBacco, we appreciate you.

DiBacco’s is the absolute best mechanic I’ve ever been to. Everyone you see is so friendly, I’ve never once felt anxious bringing my car in. They’ve helped me with oil changes, regular maintenance, and an AC mystery where my car just forgot it had AC (thanks VW lol), and every time the service is amazing. When my AC went, the mechanic was super thorough with explaining the issue. I just got my car back from some routine maintenance and they gave the interior a lil clean which was just so nice of them! Maybe that’s standard, but still such a nice gesture. I can’t recommend this place enough :)

Edited Review: Thought I had already done this, might not have saved it. Long story short, been coming here a long time, had some issues, I would say I handled badly, and got the response I deserved... pair that with some bad luck with vehicles and a miscommunication on what the issue was with my car (likely me misinterpreting what they said was wrong) which led to a bad review. I decided to go back again after a short hiatus and have been taken care of like I always was before DESPITE the bad review I left here with no expectation of reversing the review. Talked to the owner today when I dropped my car off, and he mentioned he hoped he earned a better review, and they definitely have. I would recommend this place to my friends and family and have, and continue to go there and feel like I am treated fairly. It is really difficult to find a mechanic that doesnt gouge, DiBacco's remains the best in the area.

I don't want to call them the best around because that wouldn't be giving them enough credit, but that's all I can think of. They're just the best, god honest truth. Customer service is best I've ever had at a mechanic. Appointments are scheduled, and we had a technician texting me with updates, sending diagnostic videos, and requesting confirmation to complete the work prior to doing so. Even got a "discharge summary" if you will. Paperwork with diagnostic assessment and technician notes were provided upon pickup. Ive never felt so secure as a customer at a mechanic. I have no clue how long they've been around, but dang, they're absolutely the best. I've taken my wife's jeep to them twice, and never trusted a mechanic more. Awesome. Liked my own review, just to make a point

DiBacco's stands for exceptional customer service, from the reception desk to the service department. This has been a hallmark of this Beverly institution since I began going there 20+ years ago. DiBacco's is very popular and very busy, but it treats customers with respect and does excellent work. Can't say enough good things about them!

DiBacco’s spent several hours recreating the problem I was experiencing while driving. They diagnosed it as a broken fan, quickly got back to me with a short video detailing the problem and replaced the fan at a fare price. Definitely will go back to them for my auto care.

Made an appointment to get my air conditioning looked at. They took it in that day, diagnosed it, and kept me in the loop throughout the day including multiple phone calls and texts explaining what was going on, expected cost of repairs. I appreciated this attention to detail and customer service. They are professional and trustworthy. Last year, for a different AC issue they recharged for me, and offered to take it back in without another diagnostic fee if there was a leak - this was covered under warranty but I also appreciated this offer. Real deal and recommended!

Made an appointment for an oil change and inspection sticker. They took me on time and the car was ready exactly when they said it would be. I have been a customer for over 20 years and can’t recommend DiBacco’s enough. Very pleasant and accommodating to work with and their technicians are experts in their field.

Once again completely satisfied!!! Had to take my car to DiBacco's to get a few things fixed and a new sticker. As always everything was done in a timely manner and it didn't break the bank.. Love this Family owned and Run Business. Been going here for more than 20 years. Thank You for always making me feel safe.

Had my 2001 BMW 330CI serviced at DiBacco's last week. Actually had it towed in from New Hampshire. I called ahead and they were very courteous and told me not to worry my car would be in good hands. They got right on fixing the problem, it was the serpentine belt. They had the car fixed and ready for pickup the next morning. The Owner himself came out of the shop explained everything in terms I could understand and the car is running like a dream ever since. Thank You DiBacco's.

This review is almost a month late but I came to DiBacco's about a month ago for a minor repair in my car. The employees where so efficient and kind. Overall I had a wonderful experience, I am fairly new to the area and was in search of a reliable place to bring my car for services. I am so glad I decided to stop in. I will definitely be returning for any future car service and highly recommend anyone to do so as well!!

DiBacco's is the best! I've been using them for decades, and will continue to do so. They do great work, their prices are reasonable, and have always gotten me in the day I needed them and had the car ready in a very timely manner. And on top of all that, they're honest (sometimes hard to come by these days!) and super nice.

I called 2 days prior and they had an appointment. The woman on the phone was very professional and nice. I arrived a few minutes early. The same woman recommended a coffee shop next door to wait while my oil change was taking place. My tire pressure light was also on and that was taken care if as well. The man when I picked up my car was also very professional and nice. I will definitely go back for service!

Never have I been treated so well, as I have at Dibacco's. When I swung by for a second opinion on repairs, the place was slammed yet the owner, Mauro, spoke with me right away. He took time to explain the issue properly and told me he'd take my car ASAP. He directed me to an office staff member who was pleasant and helpful, and I took the soonest appointment. In short, once my car was diagnosed, Mauro was in contact with me about the expected cost. He detected another issue as well (no surprise--It's an older vehicle), and confirmed the repair. Throughout the process I was informed and consulted about how I wanted to proceed. This was not my typical experience with a mechanic. There's always a feeling that I'm being swindled but DiBacco's could not have been more transparent. My car drives like a dream, the cost was more than reasonable and the service exceeded expectations. I can't recommend this shop enough. They took all stress off of me and accommodated my needs with a smile. Communication: Outstanding. Cost: Beat the competitor by a mile. Services performed: Second to none. This really is a hometown gem and worth your business. 10/10; I will never go elsewhere.

I found this shop 5 mins from my old location for work, and they have Fair prices, fantastic customer service, and excellent communication. Communication was the best part they had kept me updated through text and videos of my car, which works best for me while being busy at work. I came in to get coilovers and new wheels installed. Mauro and his team left my ride, sitting beautiful and is a man of his word. I highly recommend this shop. I came from Everett, so this was worth my trip to Beverly. By far, fantastic customer service, I genuinely appreciate getting treated like a regular customer especially being female. You don't always get taken seriously. The staff was great no matter who I had spoke too kept it the same friendly service.

DiBacco’s is awesome!!! The owner, Mauro, was extremely helpful and trustworthy. I can’t say enough good things about this place. Brought my car in for a funky noise, within an hour they looked it over, figured out the noise and addressed two other maintenance needs. The work was completed on my car within 24 hours for a very fair price. So impressed by the quickness and communication of all staff. They even sent me pictures of the broken parts which made it feel even more transparent and trustworthy. This was my first time here and I will definitely be back for all future car needs.

DiBacco's continually goes above and beyond with their service! I brought my car in and got such great care and service. I felt so informed and taken care of as they explained my options and recommendations to get my car in better shape and safe for driving. Great service and the staff members are so friendly and genuine. I would recommend DiBacco's Service Center to anyone needing maintenance on their car in the North Shore.

I would come here to get gas cause it’s full service. Have also done all my inspections here as well. Everyone here are very welcoming and always very nice. Because of this, I decided to bring my car in for service one day. Not only were they able to accommodate me last minute, but they explained to me in detail what was wrong with it, along with a description of the issue! I don’t know anything about cars, so this helped me a lot! They saved me tons of money and stress! I am grateful! On another note, they have complimentary coffee! The place is clean. You don’t hear much noise in the wait room either, which is nice if you decide to wait there for service. Def recommend in a heart beat!

It's rare you find a local shop like DiBacco's. It's like having an old school, honest mechanic right around the corner. They won't sell you something you don't need. I've yet to have my car officially serviced here, but DiBacco's will definitely be my shop of choice when I need it. I had the opportunity to meet the owner Mauro, when I needed him to check very minor issue with my car. He not only gave me his best input, but physically rode along in the car as we drove it along the highway in order to ensure nothing was wrong. There was never a moment he tried to solicit anything from his shop. Nothing to sell me, He just gave me his best advice. He's a very kind fellow. Furthermore, when I attempted to replace the spark plugs to remedy the issue on my own, Mauro personally loaned me a swivel head socket that was critical for helping me complete the job. I'm telling ya, you just don't find local guys like this anymore. Beverly residents are very fortunate to have them!