A&A Auto (Service Dept) in
Fairhaven Township (MA)

My mother buys her vehicles from Alex. Now I'm on my second purchase from there. If anything goes wrong, the service department is great, too.

Top notch shop!!! Did my oil change and recharged my AC, had me in and out in no time! Brian, in the office, and the techs in the bays were phenomenal! Highly recommend!

My Car is horrible I wish I didn’t buy it I should of know better when they didn’t have the title then it over heated then the boot needed to be replaced then the cv Axel on the passenger side and then the bushings then to find out it didn’t have a sway bar link on the driver side I had to pay for some of the work all they did was fix it from over heating and fix the boot thing

Excellent service I needed a mechanic that I could trust to get the job done at a reasonable rate. I found what I was looking for. They’re friendly and knowledgeable and stand behind their work. They're also flexible with availability. I’m very pleased. Thumbs up. I highly recommend A & A

Drove in and waited only 10 minutes. Got my oil changed and tires rotated. In and out in 30 minutes. Clean and professional work done there every time I go. Best prices in the area also.

On three different occasions A & A auto has saved my car and ultimately me with very fair pricing. Each time there was a fast turn- around to when id have my car back and the personnel were direct and honest and still managed to be polite about it. They definitely took all the hassel of getting repairs done to my daily driver away to the point where they dropped the car off in my driveway when it was finished

My grandparents who are Elderly bought a vehicle from A&A auto. They were required and put on paper that they would fix a handful of issues before they registered the car. She was given 90 day warranty. They registered the car in my grandparents name and ILLEGALLY passed inspection. There is an AirBag System issue where multiple other dealerships said it’s a big safety issue as Airbags may not deploy in an accident. We brought it back to A&A 2x after getting the car, failing to fix the car both times (total of 3 times becaus the vehicle should’ve been fixed when we bought it as they wrote on paper when we signed purchase and sales) This all within the 90 day time frame. They wanted to charge me $10 deductible each time. I am not paying $100 deductible for something that was SUPPOSED to be fixed before we got the car. A&A auto refused to give any service paperwork that the vehicle was serviced there so they could cover their tracks, but little do they know that I have everything that I need. & im ready for all the lies and bs they're going to reply to my review, I have all the proof I need DO NOT BUY A CAR OR SERVICE YOUR CAR HERE. This place is a scam!

Alex is wonderful, and handled everything for us quickly and professionally! LOVING our new SUV!!!!

Wonderful communication - very customer service focused - Ricky? “AM” service counter staff - A+ . Thank you for all your help . Living out of state and having to deal with a car repair they made it easy with their professionalism . Thank you .

Brought my car in March to get a sensor fixed. I figured while it was in to get the AC checked as well since the prior year car never got cold. Call the front guy says they don’t do appts so I said ok and left the car . 4 days later haven’t heard from anyone so I call and I’m told they been busy they will probably work on it the following week. Right off the bat this should’ve been the first red flag where no communication is present . Not sure if these people realize that cars are essential to everyday life for people. I say ok and wait another few days. Next week comes and it’s mid week and I call back again. This time I’m told they should be working on it tommorw . It’s my responsibility to constantly keep calling in for updates instead of the other way around. Next day comes and it’s now 4pm and still no word from anyone so I call in and the owner picks up and says oh yea it’s been done. Are you kidding me ???? I ask him was the AC also fixed and I get a silent pause and then he says I’ll check it now. It’s now 5:45 and they are about to close soon so I call the guy again to see if I will have to wait another day to get it back. He says it’s all set that he recharged it. This was in the end of March so the temps were still on the cooler side . We ended up getting a 70 degree day and sunny the following week so I cranked the AC to see how cold it got and go figure the outside air was cooler then inside the car . Call back the next day and get the same run around . Leave the car and we will take a look. 2 days past and still nothing so I went back took my keys and never went back. Ate the cost of the “‘supposed “ recharge and never brought it back. Do yourself a favor and find someone else . No communication whatsoever, promises that they don’t commit too, and claim to do a service and don’t deliver on it.

I purchased a 2016 ford explorer back in April and I couldn’t be more happier with my purchase. It was in such amazing condition and my one wish that it had was an electric lift gate. Tim the sales rep was amazing and I’m so glad I made the decision to purchase my dream vehicle!!! Thank you! A&A Auto!! 😃😎

I love the crew at A&A Auto they're always friendly, courteous, filled with information about my vehicle and are priced fairly. I have no worries at A&A Auto

Please avoid these guys at all costs!! I brought in my audi to be looked at and fixed for a coolant issue. They were able to solve the issue. However 2 days later, I am driving my car, and the check engine light comes on AGAIN, along with the traction control light. I knew something more was going on. Instead of bringing it back. I brought it to a mechanic farther away from where I live but also reputable and trusted. After waiting a week to see what was going on, the other mechanic service I took it to stated that whoever worked on this car previous (a&a auto) did not put the engine wires back in the correct order not to mention, ONE WIRE WAS HANGING OFF AND NOT SECURED, as a result it melted the rest of the wires in the mainframe while driving it again causing the engine lights to come on. No wonder so many codes were coming up on the diagnostic! Whoever was the mechanic of my car at a&a auto was totally lackadaisical and negligent!!! They really screwed me on this one bigtime. Never again with these people.

Had my car towed to A & A service. Spoke with the person at desk as my car was being dropped off. Told they couldn’t get to my car that day. I waited five weeks before calling. When I called was told they couldn’t find my information to contact me to authorize repair, told me to get the part and he would install and that my car had been dumped there by tow (not true as I stated, the front desk was aware, was watching while on phone with me). After this conversation, with Alex, I decided to go get my car. Walked in to office told person at desk I was picking my car up. He couldn’t find the keys. He went out to the car and my keys were in ignition. Five weeks my car sat there with doors unlocked and keys in ignition. CLEARLY NO RESPECT FOR OTHER PEOPLE PROPERTY.

Had a great experience purchasing my first car here in February. Tim got everything sorted out for me super quickly, including registration & inspection. Got a reasonable price on a used CRV. I was able to test drive the car and start paperwork around closing time without rush. Update: Two years later and anytime something is wrong, I come to this place and have a good experience.

At first I thought their service was pretty good but it's really hackery. Mostly shadetree mechanic stuff (e.g., "leaky oil gasket? ... just put heavier oil in it!!!"), with huge markups on cheap aftermarket parts. They don't provide anything remotely resembling a professional, detailed written record that you can save in your files as evidence of exactly what maintenance has been done. No response when contacted them asking why they hadn't done all of the work that I'd spec'd. They're okay for last-gasp attempts to keep an old car in service, I suppose. But all in all, there are indies far more deserving of your business than these guys ... that's the most polite way I can say it.

My husband and I have been searching for a vehicle for about a month or so and had no luck finally found A&A auto. Peter, and Tim were very helpful and made us feel so secure thru the whole financing process they absolutely went on and beyond for us great customer service and carisma. I will definitely recommend you check this place you will definitely have the vehicle you want. Thank you Tim, and Peter we appreciated your time and patience.👍🏽👍🏽👍🏽👍🏽

Bought my first car from them, it was a 2012 Volkswagen Jetta. Both Peter and Tim were very helpful and patient with all my questions. Overall a very pleasant experience. Definitely recommend them!

I didn’t realize both of my headlights were out until about 2 hrs before the sun went down. I’m not from the area and have an hour ride home. I went to 2 other shops who told me it would take too long and they couldn’t fit me in. I stumbled upon this shop and was praying they could do it. They were so quick and efficient and it didn’t cost me anywhere close to what the other shops were quoting me. Very pleased and highly recommend.— I have the type of car that autozone can’t just pop them in for me.

Mechanic work is incredibly from Alex and the guys I just got my time and belt done and if anyone knows this is a big job to do, Alex and the crew got this job done in 1 days time!!!! That’s damn impressive have to give credit when it’s due my truck literally feels so much lighter on the pedal this thing is driving likes it’s brand new thanks again Alex and the pricing no one could match. Will be back

Nice little dealership. Got a wonderful 2008 used BMW here. Tim, the sales guy, is great. Excellent shop there too. Only reason I gave 4 instead of 5 stars is it is a cramped little lot that's a bit difficult to get in and out of.

Bought a car from them and they way overcharged and the car is in despicable condition. Refused to fix the issues after asking for it to be taken care of. Things were broken that hadn't been at time of buying after leaving car at shop. Sat for multiple days with nothing done to it and lied to about the work being done everytime I've asked. Will never go there again. Not to mention the owner is the one inspecting cars so anytime you buy a car from there, take it elsewhere afterwards as my car should've never passed. Horrible people who take advantage of others.

Worst experience ever. Financed a car Nissan rouge with 89000 miles not even a month with the car and the transmission needs to be replaced after getting it diagnosed at Nissan and they do not want to fix it and they Tell me Nissan does not know what they are doing. They will not give me my money back either mind you I bought the car only 3 weeks ago. All they tell me now is good luck. I highly recommend you to never go here. It will be your biggest mistake.

After looking at cars for weeks in both MA and RI, we stopped by A&A on a whim on the way home from yet another dealer. Up until that point, the other places were some combination of too expensive, too pushy, not helpful, or selling junk. Evan was the nicest salesperson I've ever dealt with. No pressure, patient (I'm picky), answered all my questions honestly. I settled on a nice VW and we couldn't be happier. It was a pleasure, and I don't think I have ever said that about buying a car. Thanks, Evan!

The owner Alex always takes the best care of my 2 trucks and my car. Very dependable, reasonable and trust worthy. Hard to recommend a good auto shop usually but not with A&A auto! Anyone ever asks me for a good mechanic I'll always tell them to come here and they are never disappointed.

There are just too many great things to say about A&A in a single google review. They are honest, knowledgeable, trustworthy, and their no-pressure approach to sales was a pleasant surprise. I've just recently bought a used car from their lot and I've never had a better experience at a dealership before. Tim, the sales manager, was a great man to work with and I have every confidence that A&A will stand behind my purchase. I would recommend them to anyone looking for a good buying experience and a great used car!

If you’re looking for an honest mechanic AND sales department, A&A is the place you’re looking for. From service I’ve received throughout the years, to the purchase of my newest vehicle, Alex (owner), Tim (sales), and Alex’s maintenance crew continually go above and beyond to ensure that their customers are taken care of. I can’t speak anymore highly of this place and their people. I will continue to refer family and friends. I’d give more stars if I could!