AutoZone Auto Parts in
Fairhaven Township (MA)

Darwin just gave us exceptional service in testing and replacing the battery in our vehicle. Tough to find that sort of service nowadays, Auto Zone in Fairhaven is lucky to have him.

Last week, they helped me find what I needed.

I needed a new headlight and went to the Fairhaven AutoZone. Darwin was awesome—super helpful, professional, and really knew his stuff. Really appreciated the time he took to help me out. Definitely recommend!

Scot and Cory helped me a lot they wheee both very helpful helping me with my car but Scot was off the clock and still helped me

I have always gone to auto zone for my windshield wipers because they always install for me without asking. Not the case yesterday. I went to get my wipers and I always by good ones. I purchased Bosch which cost me $63.73 and was never asked if I wanted help to install them. Sales clerk acted like I was bothering him. Really!!

This place gets worse every time I go here. This is definitely my last time going there. I went there to get the code for a check engine light. The sales associate, if you can call him that, wanted me to do his job! Asked if I knew how to do. He said he would show me for the first and last time. Well it’s definitely the last. I’m never been spoken to so rudely. It’s amazing this place is still open. If you want to be treated terribly, this is the place to go.

I needed four car key batteries. Not only was I able to purchase them for a reasonable price, the two employees there installed ALL FOUR for me! They were so kind and nice and just awesome guys. Benny and Scotty at the Fairhaven location - you guys helped me cross off a daunting task off my to-do list with smiles and laughter. Thank you both so much!

Benny was so incredibly helpful and kind! He helped me find the right windshield wipers, and even installed them for me. Many thanks!

How is this place even open? Their oil tank is always full for used oil. They don't do anything there except sit on the counter and act like doing their job is going to drop them on the spot. Claim the computer is why I got the wrong part 3 different times. 5 years ago this place was great but now it's a clown show that's being paid when nothing is funny.

Great experience purchasing a replacement battery. The item was in stock and expertly installed by Daish. He was also very helpful in explaining the installation process for my own education. Polite competent and capable. Will purchase again.

After going to the AutoZones in New Bedford 4 times trying to get my battery replaced since it’s under warranty. It finally got replaced by Daish, he was super helpful! And even taught me how to change my battery if I ever need too!!

Had a Duralast Gold battery in the truck.Battery came with truck when I purchased year n half ago.Was 5 yr warranty , know there 3 years. Battery literally Blew - up / exploded ! Clean up an exploded battery is not fun ! What a mess. Alternator was doing 14.2 volts On side of battery " proven Tough" perhaps it's false advertising? Not warrantied ! Price has gone way up to .$215.00

Extremely rude personnel. Ignore customers even when we are speaking to them, and then complaining about having to work and that customers ask stupid questions all day and they're sick of it. Worst experience at an auto store. Tried a few times and have had enough. Dont go here👍 If a manager sees this, the employee was working Christmas Eve when this last incident happened. Has been the same employee each time. Contact me at this email for more info.

Charles helped me with my headlight and antifreeze. When I called, he answered and was friendly and helpful. When I arrived 1 hour later at the store, he remembered that I had called. He changed my headlight and added to the antifreeze. Thank you Charles for all your help!!

I bought a starter for a 2006 mazda 6, and within the 90 day warranty period the guy tells me he can't give me my money back because someone else had given me a starter. He said something about breaking there warranty I said are you kidding me, I said then what about store credit he said oh come back tomorrow when my manager is here all rude and ignorant. What is the purpose of a warranty it a product is faulty and you can't get your money back and get a attitude ontop of it. I wouldn't recommend autozone for nothing!!

Unfortunately staff at this location could not confirm model compatibility of available parts or suggest alternative options. I did purchase a part and mounting hardware, but it fit poorly, had to be modified, and has since been replaced with the correct items purchased elsewhere. This would have been a 2 star review, but the people were friendly and polite - 1 star for being nice.

The worker was pleasant and thorough in making sure I had the right bulb for my headlight and offered to install it for me. I need all the guidance I can get and Auto Zone is very helpful.

Needed a new battery ASAP and went to the AutoZone in Fairhaven. Spoke to Diane. I don't know if she is a manager or not but you need more employees like her. She understands customer service and how to treat her customers. I work in a customer service job also, I would hire Diane after seeing her in action and doing everything she could to help me in my time of need. Thank you for your help Diane!

Monday night I needed to get my license plate cover attached to my car. Given it wasn’t a standard size, it needed the extender etc. The Fairhaven, MA store manager was super helpful. I had spent some time on it the day before, but didn’t have all the parts, so when I got to the store, he was able to provide great customer service and fix the problem for me. Awesome and much appreciated.

Had the best experience today. Unfortunately, I am unaware of the specific employee who helped my mom and me today, however, he was an older man with blue rimmed glasses and a slight accent. Both my mom and I needed windshield wipers for our cars and were overwhelmed when we saw the plethora of options in the store, even though we did do some research prior to arriving. This employee came right up to us and told us he could help us. He proceeded to the computer where he put in the year, make, and model of our cars to find the correct wipers. He then printed out the numbers and helped us find them. He rang us up at the register and proceeded to lead us out to help me change my wiper. He showed me how and took all my trash and told my mom she could come back if she needed him to change her wiper too. The absolute BEST customer service ever. Kindness goes such a long way. Thank you Mr.!!!!!!! I’m so sorry I didn’t get your name. Would absolutely recommend going here!

I was looking for a inverter for the cab of a car. When i walked in the gentleman at the door greeted me and asked what I am looking for. He showed me. And was very polite. AutoZone is now doing a cash rewards program where if you spend more than 20 dollars for 5 visits. You receive 20 dollars back. So, a pretty good deal. A great experience all in all.

Very unprofessional and knowledge-lacking counterpeople. Management is just as bad. Parts are poor quality and priced higher than the competitors.Poor selection of parts on hand also. Many times the part in question is not in stock. They do run good specials on the oil/filter combos,but all of the other automotive chemicals are way overpriced. Don't waste your time with this parts store!

This store was good with the other manager Chris, Now that Jen is the manager she is rude and thinks she knows it all. When she was in the South end of new bedford she was the same so i went from the south end to the fairhaven auto zone and now that Chris is gone and she is there i have noticed that there hasnt been alot of activity at that auto zone i used to shop there alot now i will find another store to do my business with and i am a mechanic so i always need parts. I will find another store or different store to go to.

Honestly disgusted with my experience as of late with this store, one employee in particular. Three days ago I went into this store and instead of assisting me she was talking to her friend who was there keeping her company while eating a rice plate, mouth open food hanging out of her mouth falling onto the counter... I wanted to write a review then but I let it go. This morning... same woman... chomping on her breakfast sandwich with egg and crossiant falling out of her mouth. This woman will “assist” you while chewing vigorously with her mouth open. This is unprofessional and honestly just gross. Will be going to other stores.

Super helpful staff! Bought a new battery and even though one of the bolts had snapped on the terminal, they still installed it and a new bolt for me! Not to mention this was on a day where the weather was in the teens! Definitely earned me as a lifetime customer!

Got my battery replaced when it died with great speed and efficiency. However, one of the workers (Mike) has been harassing me through text since my visit, claims I was flirting with him when I wasn't. He got my number and full name from their system. I now fear going to AutoZone when I need something done with my car and have to go somewhere else where I know I won't be harassed and have my personality and actions misinterpreted as "flirting." On another note, my last name is spelled wrong in their system. I have no idea why they think an L at the end of my last name is supposed to be there. I have never been asked for confirmation, so going there is now embarrassing.

Fantastic service. I had a dead battery and the employees were happy to help select a new battery and install it for me on site. The whole process took under 30 min and my car was back up and running